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Epic Chevrolet

Sacramento, CA

4.5
1,585 Reviews

2449 Fulton Ave

Sacramento, CA

95825

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1,585 Reviews of Epic Chevrolet

January 12, 2024

My experience with the dealership has always been great since I start coming to service my vehicle. More

by chongjoyce41
Recommend Dealer
Yes
Jan 13, 2024 -

Epic Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

January 12, 2024

Recall repair free ride home and back also free. How could it be better Great More

by Garynootenboom
Recommend Dealer
Yes
Jan 16, 2024 -

Epic Chevrolet responded

Gary, thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the transportation we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

January 11, 2024

Todo excelente y excelente vendedor, un buen trato y al pendiente de todas las dudas More

by lups_avila
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Guzman
Jan 12, 2024 -

Epic Chevrolet responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sinceremente, Shouen Newsome - GM shouen@epicchevrolet.com

January 10, 2024

Very poor service. They do not know what they’re doing. There is no technicians there. They all lie about everything they cannot fix my problem on my truck and they bla More

by SAHOTA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Jan 11, 2024 -

Epic Chevrolet responded

Thank you for bringing your vehicle to us. We understand the challenges posed by the aftermarket items, and we're committed to resolving the issues you're experiencing. In order to perform a thorough diagnosis, we kindly request your cooperation in removing these aftermarket items. This will allow us to accurately identify and address any concerns. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

January 09, 2024

Hands down one of the best experiences I’ve had had with any dealership!! The salesman Tee went above and beyond to make it all happen. Thanks again Tee for all your dedication and hard work!! You Rock 🙌🏽 More

by DTAMAYO671
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Talal (Tee) Hayder
Jan 10, 2024 -

Epic Chevrolet responded

Your kind words mean a lot to us. I appreciate your feedback and am happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

January 09, 2024

Rob worked very hard to get the car we wanted, Alex worked had to get the right price! More

by sandra.caraway
Recommend Dealer
Yes
Employees Worked With
Alex Zamora, Roberto (Rob) Gutierrez
Jan 10, 2024 -

Epic Chevrolet responded

Thank you for your wonderful feedback, Sandra. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

January 08, 2024

Excellent service! Logan was courteous, followed up, was patient and super helpful! He helped us with our buy back and we couldn’t be happier with his help. More

by saramcain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Miller
Jan 09, 2024 -

Epic Chevrolet responded

Thank you for leaving us this great review, Sara! I am very happy to hear that Logan could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

January 08, 2024

Everyone we dealt with was courteous and helpful. Ruben, Victoria and Alex made the car buying experience go smoothly. More

by cathyjohnsonotrl
Recommend Dealer
Yes
Employees Worked With
Victoria , Alex Zamora, Ruben Guzman
Jan 10, 2024 -

Epic Chevrolet responded

Cathy, thank you for your kind words, and congratulations on your new car! I am very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

January 08, 2024

Friendly assistance, answered all my questions, explained the process , work completed in the time estimated, loved the car wash. More

by stuartn09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
Jan 10, 2024 -

Epic Chevrolet responded

I appreciate you for letting others know about your experience, Stuart! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

January 08, 2024

Dion has: Excellent personality. Easy to work with. Less of the run-around found in salespeople. To the point. More

by bantasmita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Nelson, Dion Ball
Jan 10, 2024 -

Epic Chevrolet responded

Thank you for taking the time to share your kind feedback about Dion. Each employee is a valued member of the Epic Chevrolet team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

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