Epic Chevrolet

It's been better than Maita Chevrolet in Elk Grove I plan on continuing service at Epic Chevrolet in the future on continuing service at Epic Chevrolet in the future More

I got all the information I needed Good information about how my car was working how my car was working More

Excellent service. Aubrae was very easy to work with and she never felt us pressured to do anything we weren't comfortable with. Additionally she made sure everything w Aubrae was very easy to work with and she never felt us pressured to do anything we weren't comfortable with. Additionally she made sure everything we needed was done and kept us in the loop with the whole process. More

Everything went perfectly. Appointment was easy to make, they took care of my car and made sure it was returned perfectly, followed all my requests, and treated me very well. Appointment was easy to make, they took care of my car and made sure it was returned perfectly, followed all my requests, and treated me very well. More

When I walk in I got tookin care of right away Victoria showed me great hospitality the whole time I was there showed me great hospitality the whole time I was there More

It was a pleasant experience with great customer service. My car was well taken care of and in timely manner My car was well taken care of and in timely manner More

Excellent service The dealership experience was great words cannot describe how well you guys treated me. words cannot describe how well you guys treated me. More

I need to bring my car back because the message came back on three days later. The time before my service person proactively called me, so I never had to call in to find out what was happening. I had an appo on three days later. The time before my service person proactively called me, so I never had to call in to find out what was happening. I had an appointment for Thursday morning, but they never touched my car on Thursday. Since they are keeping your transportation, they should think about that and not just make appointments and not look at your car. On Friday, they said they updated the computer and the car was fine. By Monday, the Stablitrak message was popping up again and beeping and every stoplight. But I have to give up my car again and I'm not as certain about leaving it there again. More

I paid for a diagnostic for a rough idle. The techs couldn't figure it out and the shops foreman basically was guessing at what the problem was. I did not have confidence that they knew what The techs couldn't figure it out and the shops foreman basically was guessing at what the problem was. I did not have confidence that they knew what they were doing , Especially after giving me a $1700 dollar estimate to replace an injector (it was clear they weren't sure if that was the issue ). I will now allow a dealership to play a guessing game at my expense. I will never return to this dealership, and will continue to tell everyone I know about my experience. Shame on Cadillac. More

The staff was friendly and explained the services in detail. The staff was friendly and explained the services in detail. The service was completed earlier than expected. detail. The staff was friendly and explained the services in detail. The service was completed earlier than expected. More