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Epic Chevrolet

Sacramento, CA

4.5
1,585 Reviews
Call Dealership (916) 929-2777
View Awards

2449 Fulton Ave

Sacramento, CA

95825

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1,585 Reviews of Epic Chevrolet

January 15, 2024

Matt and the rest of the Epic service team are very attentive and kind. They don't talk down to me or make me feel stupid when I ask questions. This is very important to me. Timeliness for when I get m More

by stephanie.paia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew King
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January 14, 2024

Service at epic is really good. The customer lounge is clean and and spacious. Moreover, everyone is friendly. More

by clem0
Recommend Dealer
Yes
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Jan 16, 2024 -

Epic Chevrolet responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

January 14, 2024

Expensive oil change and trying to upsell me on more unnecessary service with very expensive parts. More

by KKURZER8
Recommend Dealer
No
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Jan 16, 2024 -

Epic Chevrolet responded

Thank you for providing this feedback about your experience at Epic Chevrolet. Our goal is to always provide a positive experience and hearing your comments help me alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to me at your earliest convenience. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

January 14, 2024

Excellent service Excellent service provided in a very timely manner as promised. Quick and efficient More

by shijingeorge
Recommend Dealer
Yes
Employees Worked With
Derek
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Jan 16, 2024 -

Epic Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

January 14, 2024

Very helpful, worked with me on the price, but I did have some inconveniences after receiving my vehicle. More

by KEANA721
Recommend Dealer
Yes
Employees Worked With
Rob
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Jan 16, 2024 -

Epic Chevrolet responded

Keana, thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

January 14, 2024

Very professional, great customer service, quick and convenient Would recommend to anyone that wants superb service More

by brucemeadorsii
Recommend Dealer
Yes
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Jan 16, 2024 -

Epic Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

January 14, 2024

He immediately let me know the issue when he saw my charger cord. Explained all and didn't treat me like an idiot. Total xxxxxxto Andrew. More

by Sgeisler1899
Recommend Dealer
Yes
Employees Worked With
Andrew
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January 13, 2024

Andrew and all the employees are friendly and honest. Repairs and procedures are clearly explained. More

by ebrubin
Recommend Dealer
Yes
Employees Worked With
Andrew
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Jan 16, 2024 -

Epic Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

January 13, 2024

I seem to always have an issue when i come here. This last time, i was overcharged for my windshield wiper replacement by $40 because the attendant estimated the price verse waiting to get the exact More

by Tconcepcion03
Recommend Dealer
No
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Jan 16, 2024 -

Epic Chevrolet responded

Thank you for sharing your feedback with us. I take these matters very seriously and would like to learn more about your time spent with us. Please contact me at your earliest convenience. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

January 13, 2024

Very bad experience, they didn't check what I wanted them to see. bad experience bad More

by Edgarramirez2305
Recommend Dealer
No
Report | Print
Jan 16, 2024 -

Epic Chevrolet responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

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