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Epic Chevrolet

Sacramento, CA

4.5
1,585 Reviews

2449 Fulton Ave

Sacramento, CA

95825

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1,585 Reviews of Epic Chevrolet

January 16, 2024

Got me in and out . . Took care of my truck You guys looked busy thanks for getting me a apt at 11am More

by ANDREGARCIA1979
Recommend Dealer
Yes
Employees Worked With
Deric
Jan 19, 2024 -

Epic Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

January 16, 2024

Very cane people, knolage, I like them Well we are bevy please with the attention they give us and this dealer show lots of confident so you can trust, thank you so much. So hopefully continue this way More

by lbarroyo20
Recommend Dealer
Yes
Employees Worked With
Kris and someone else,don't know his name
Jan 19, 2024 -

Epic Chevrolet responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

January 16, 2024

Was one of the best car buying experiences I have ever had and we have bought several new cars in our lifetime. Tee was awesome quick and painless and I feel was a fair deal. More

by uh60medaa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Zamora, Talal (Tee) Hayder
Jan 19, 2024 -

Epic Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

January 15, 2024

Unprofessional, messed up my car the time before I brought it in. Went two weeks without a car, no offer of a replacement while they tried to fix the problems they created in my vehicle. Told me 2500 More

by ILLIYANA2012.SF
Recommend Dealer
No
Employees Worked With
Andrew
Jan 16, 2024 -

Epic Chevrolet responded

I take your feedback seriously and would appreciate the opportunity to discuss your experience at our Service Center. Please contact me at your earliest convenience. I look forward to speaking with you. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

January 15, 2024

Brought my car in multiple times for issues and the issues are still not fixed. Paid way too much money for the issue to still be happening. More

by ILLIYANA2012.SF
Recommend Dealer
No
Employees Worked With
Andrew
Jan 16, 2024 -

Epic Chevrolet responded

I am concerned about this issue and committed to promptly resolving it. Please contact me directly as soon as you can and we can work on a resolution together. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

January 15, 2024

Derek was very helpful and went over and beyond to help me. He ordered a Lyft for me and was very accommodating. I appreciated his service very much. Excellent customer service!! Thank you Derek! More

by Holliety
Recommend Dealer
Yes
Employees Worked With
Derek
Jan 17, 2024 -

Epic Chevrolet responded

Thanks for your outstanding review, Holliety! I'm very happy to hear that Derek was of such help to you. I strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else I can do for you. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

January 15, 2024

Very extraordinary Every one help and make everything easier for us I got what I needed and very polite More

by CHIQUISEX3
Recommend Dealer
Yes
Employees Worked With
Clarence Smith, Clarence Smith
Jan 17, 2024 -

Epic Chevrolet responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let me know if I can do anything further to help. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

January 15, 2024

Alex Zamora was great to work with. He helped with everything - from Finance to Car Selection to Delivery. Great Service by ALEX More

by ASHOK BHATLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Zamora
January 15, 2024

Superior service! Love my new mats! Thanks to the staff in the parts room and service manager! More

by MAGDANZIRENE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prabhjoat (PJ) Singh Mander
January 15, 2024

Clarence was helpful and didn’t try to sell us anything we didn’t want, just got us what we wanted. More

by maraswan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Zamora, Clarence Smith, George Charbel
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