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Epic Chevrolet

Sacramento, CA

4.5
1,585 Reviews
Call Dealership (916) 929-2777
View Awards

2449 Fulton Ave

Sacramento, CA

95825

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1,585 Reviews of Epic Chevrolet

January 19, 2024

Very easy, Fast , Comfortable waiting area with refreshments, Friendly, fast appointment time, very convenient, on time More

by MYOUNG5463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure of the name, Mike Nelson
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Jan 22, 2024 -

Epic Chevrolet responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

January 19, 2024

Straight forward and smooth transaction. Knowledgeable and helpful salesman. I would highly recommend this dealership! More

by tabntroy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Torres, Joseph Williams
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Jan 22, 2024 -

Epic Chevrolet responded

I'm pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

January 18, 2024

I got an oil change. I got an oil change and the they called for me to pick up my truck. More

by Nealdavid72
Recommend Dealer
Yes
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Jan 19, 2024 -

Epic Chevrolet responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

January 18, 2024

Do not have comment at this time. I got to think about it before I leave a comment More

by RITA51SANCHEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel
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Jan 21, 2024 -

Epic Chevrolet responded

Thanks for the great rating. We're pleased that everything went well for you. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

January 17, 2024

I’ve been paying to get my truck the full service and they make many excuses to not get the service my truck needs completely. They are liars!! More

by NOEGALLARDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N\A
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Jan 19, 2024 -

Epic Chevrolet responded

I appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together to resolve this. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

January 17, 2024

Always friendly and informative - I appreciate the straight talk I get from the folks here and the fact that someone actually answers the phone when I call with questions! More

by jensliney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in the Service Department
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Jan 19, 2024 -

Epic Chevrolet responded

Thank you for sharing your experience with us, Jen! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. I am happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to me if you have any questions or need anything in the future. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

January 17, 2024

Good service. Took a bit longer than i was expecting/ used to. I am used to an oil change where I stay in the car and its done in about 20 min, this took 2 hours w More

by Eglanthier2000
Recommend Dealer
Yes
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Jan 19, 2024 -

Epic Chevrolet responded

Thank you for sharing your experience with us. I am happy to hear your experience was overall good! Here at Epic Chevrolet, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact me directly. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

January 16, 2024

He did really nice coustomer service we were really happy that Tee helped us thanks. More

by JASSICHEEMA81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Talal (Tee) Hayder
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Jan 19, 2024 -

Epic Chevrolet responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

January 16, 2024

I came in for a simple oil change and was pitched several 'packages' ranging from $1600-$2200. I felt those packages were overpriced and included several gimmicks and things I didn't need...my exact concern More

by Dan.c.bean
Recommend Dealer
No
Employees Worked With
Joe Kalem
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Jan 19, 2024 -

Epic Chevrolet responded

Thank you for your feedback, Dan. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and I encourage you to contact me at your earliest convenience to discuss this in greater detail. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

January 16, 2024

Great customer service and fast service They seem to care about the customer On point More

by Frank.kemp
Recommend Dealer
Yes
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Jan 19, 2024 -

Epic Chevrolet responded

Frank, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I am so thankful that your time with us was well spent. Please feel free to reach out to me with any questions or future auto needs, as we are always here to help. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

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