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Epic Chevrolet

Sacramento, CA

4.5
1,585 Reviews

2449 Fulton Ave

Sacramento, CA

95825

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1,585 Reviews of Epic Chevrolet

January 21, 2024

I took my car back after a service call. They were very considerate about my feelings . my car was took to back soon has the doors opened up and they fix the problem right away. Thanks More

by TRACYARCHIE123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrews. And Bob.
Jan 23, 2024 -

Epic Chevrolet responded

Thank you for your wonderful feedback, Tracy. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

January 21, 2024

Thanks to Dion at Epic, it was great working with him. He called me with a truck that was just what I wanted and walked me through the process and got me the deal I wanted. Would highly recommend working More

by johnjmezzanotte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dion Ball
Jan 23, 2024 -

Epic Chevrolet responded

Thank you so much for sharing your car shopping experience with us, John. I'm happy to hear you were able to find what you were looking for, including fantastic customer service from Dion and the rest of the Epic Chevrolet team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

January 21, 2024

When in to pick up a key fob that had been ordered when I bought my car. The only thing positive is that my service rep was friendly and I do feel bad for getting angry with him. But to sit for 4 hours only More

by gtribemom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember
Jan 22, 2024 -

Epic Chevrolet responded

Thank you for alerting us to this issue. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

January 21, 2024

I bring my vehicles to Matt. He’s the best and I never had a complaint about him. Keep up the good work More

by thayder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talal (Tee) Hayder
Jan 23, 2024 -

Epic Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Matt was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

January 20, 2024

Very good service. Done on time. Matthew is friendly, professional, updated on everything. Very happy with dealership. Thank you Matthew ! More

by SCHEVCHUKVALENTINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Jan 22, 2024 -

Epic Chevrolet responded

Thanks for your outstanding review! I'm very happy to hear that Matthew was of such help to you. I strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else I can do for you. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

January 20, 2024

Joe was great. Open and transparent. I just wish the service came with a car wash or something to make the pain of spending so much money a little more palatable. More

by CHANTELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Warren
Jan 23, 2024 -

Epic Chevrolet responded

Chantelle, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

January 20, 2024

Adam Warren was a excellent salesman. Easy process,answered all our questions. Would definitely buy from this dealership again. Hard to find a trustworthy dealership More

by CELIAACEVEDO12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Warren
Jan 23, 2024 -

Epic Chevrolet responded

What an enjoyable review to read, Celia! It is reassuring to know Adam provided you with a hassle-free and great shopping experience. Epic Chevrolet’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

January 20, 2024

It was a pleasure to work with Adam. He was upfront with what kind of deal he could provide and he was true to his word. Adam made the whole purchase process seemless More

by tsoriano2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Nelson, Adam Warren
Jan 23, 2024 -

Epic Chevrolet responded

Congratulations on your new purchase! I hope you are continuing to enjoy your new car! It's wonderful to know you feel confident in your decision to choose Epic Chevrolet as your dealer as it is imperative we make the car-buying experience as seamless and efficient as possible. Take care! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

January 20, 2024

Great job as usual from the front service office with Andrew Hoffman. Great customer service. Vey knowledgeable, thorough and clear communication as to what my truck needs during service. More

by KNOXQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Hoffman
Jan 23, 2024 -

Epic Chevrolet responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Andrew does for Epic Chevrolet and our customers. Hope to see you again soon! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

January 19, 2024

Good He did a great job. Very thorough and he displayed excellent customer service. He stayed in constant communication. More

by brinkleyjarrett
Recommend Dealer
Yes
Employees Worked With
Derek
Jan 22, 2024 -

Epic Chevrolet responded

Thank you for your business and this review, Brinkley. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything I can assist you with in the future, please let me know. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

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