Epic Chevrolet

We were looking for a diesel extended cab pickup truck to tow a trailer and located this one on the GMC web site. When we called Effie Fuentes and his manager to inquire if it was available to view, we found tow a trailer and located this one on the GMC web site. When we called Effie Fuentes and his manager to inquire if it was available to view, we found them to be very easy to work with and they provided excellent service. In person they were also friendly and helpful. They provided a clear offer and included all discounts in the worksheet. When we picked up the truck Effie provided a tour of the service department and made certain we understood the process for obtaining service. We would do business with them again. More

THE PEOPLE AT THIS DEALERSHIP WERE VERT RUDE TO ME AND REFUSED TO WORK ON MY GM/PONTIAC THAT HAS THE BEST WARRANTY GM PROVIDES. I GUESS BECAUSE I MADE IT CLEAR I DONT PLAN ON PAYING YOU MORE THAN THE 100 REFUSED TO WORK ON MY GM/PONTIAC THAT HAS THE BEST WARRANTY GM PROVIDES. I GUESS BECAUSE I MADE IT CLEAR I DONT PLAN ON PAYING YOU MORE THAN THE 100 DOLLAR DEDUCTIBLE, THEY WEREN'T INTERESTED IN HELPING ME. I WAS ALSO TOLD THIS IS THE WORST DEALERSHIP IN SACRAMENTO BY BRIAN AT FUTURE FORD OF SACRAMENTO. HE IS A MANAGER. EVERYTHING IM SAYING IS THE TRUTH. I HAVE ALREADY FILED A COMPLAINT WITH PONTIAC, AND NOW IM FILING ONE WITH THE BETTER BUSINESS BUREAU. IT IS ALSO MY HOPE TO SEE THIS COMPANY FINED THE USUAL $500 BUCKS FOR BEING A BAD COMPANY. More

First I have to say the car i bought was a new camaro. If you dont have one you should get one because its probably one of the best chevys ive ever owned. The salesman Effie was great he was really nice not you dont have one you should get one because its probably one of the best chevys ive ever owned. The salesman Effie was great he was really nice not pushy. Effie and johnathan worked out a great deal on the car that i could not pass up. There was a couple hang ups in the financing that got worked out after a little bit of time. The Gm Brian and elizabeth the sales manager addressed the issues and went out of there way to make sure I am now a happy customer. You dont buy a car everyday so its nice to know when things come up they are there to work things out and dont just leave you hanging. Elizabeth is Awesome and she genuinely wants to make sure you are happy. Based on my experience today I would buy another car there and would recommend anyone looking to go talk to Effie And see what they have to offer. More

I purchased a brand new 2012 Cadillac SRX from Kuni in February and have never experienced such poor service. In the past 10 years I have purchased a new Volkswagon, Jeep, and Nissan Murano; each of these February and have never experienced such poor service. In the past 10 years I have purchased a new Volkswagon, Jeep, and Nissan Murano; each of these dealerships had better customer service than Kuni. Not only did Kuni turn in my DMV paperwork incomplete, they failed to resubmit it, and now that I am refinancing the vehicle the registration has the wrong lienholder listed so I am waiting again for Kuni customer care(less). Good pricing only goes so far to cover extremely poor customer service. Yes, I have filed a BBB complaint but they are not an endorsed business. Surprise! More

worst dealership ever. dont ever want to buy another car from here. lied about what was new or used on the car, and lied about what was wrong with the car in order to make a sale. the only thing going for t from here. lied about what was new or used on the car, and lied about what was wrong with the car in order to make a sale. the only thing going for this dealership is the auto parts/mechanic area. BAD dealership. infact i may have to enforce the lemon law! More

I had an excellent experience purchasing a new Chevy Malibu. They had great options for financing. The car was exactly what I was looking for at the right price. They also gave me a good price on my t Malibu. They had great options for financing. The car was exactly what I was looking for at the right price. They also gave me a good price on my trade in. I will definately be back when I replace my Ford F150 with another Chevy! More

They bend over backwards to get your money but once they get it they treat you like trash! And they never return calls! I paid Cash for a car and it has been over 4 months now and I still dont have title or get it they treat you like trash! And they never return calls! I paid Cash for a car and it has been over 4 months now and I still dont have title or sticker for my car. Still waitng for a call back. More

I brought my truck in for work on my transmission and power steering. After about a month I started to have the same problem again with my power steering. The worst is they told me my transmission was power steering. After about a month I started to have the same problem again with my power steering. The worst is they told me my transmission was fine and not to worry about it slipping well 2 months or so later my truck wont get out of first or second gear. I called them up to see if they would cover it under their gaurentee but since they technically did not do any work on it then there is no warranty. I will never take my truck to these people again. My bill 3 months ago was extremely high and clearly the quality of work done was awful. More

I must admit my first visit to Kuni was not a great one and thought that I would not return but with the great ads that they put out for their inventory I thought I would give them another try. That's when and thought that I would not return but with the great ads that they put out for their inventory I thought I would give them another try. That's when I met Mike Sheets, he is possibly the best overall auto sales associate I have ever dealt with and this is the 11th car that I have purchased. He was great from the get go, Mike was actually moving another car on the lot and happened to notice me and still said hi with a smile and said that he will be with me in a minute, I had already known which vehicle I wanted to look at and Mike of course knowing his inventory knew right where it was. He took the time to drive me to the detail shop down the street to show me the vehicle I wanted to see and throughout the whole process from beginning to end Mike was great, treated me with the best respect and always had my attention with small talk and talking about everything in life. I have had to go back to the dealership with my new vehicle for some minor things that they had to fix, and even then Mike still greets me with the same friendly "Hi and how are you doin" as if I was his first customer that hasn't even bought a car from him yet. Mike has single handedly made me a fan of Kuni Sacramento. If you want a great friendly experience I would definitely give Kuni a try and hopefully you will be as lucky as I was and get Mike Sheets as an associate to help you out. Not only will you get great friendly service from Mike you will leave thinking you had just made a new friend. I have to also give kudos to the great detail shop that Kuni of Sacramento has partnered up with. They do a great job detailing cars and the service I received from them was top notch as well. The person I had the pleasure of dealing with their was Chris. More

When we arrived at Kuni of Sacramento, we were greeted by a very nice young man, Effie Fuentes. We already had an idea of which car we were interested in, as my husband had been looking at their website, an a very nice young man, Effie Fuentes. We already had an idea of which car we were interested in, as my husband had been looking at their website, and Effie took us right over to it. He also showed us a couple of other cars that he thought we might be interested in. Once we decided on one car, Effie suggested we take it for a test drive and we did. We loved the car and Effie was extremely knowledgeable about the car and all of its features. We ended up buying that particular car and have been very happy with it. We never felt that we were being pressured to make a decision. Effie showed the utmost professionalism and, yet, he made us feel very comfortable. After all, buying a car is not something you do every day! Actually, everyone that we dealt with at Kuni of Sacramento was very courteous, they took the time to explain things in detail and, most of all, they were very well qualified in the departments in which they worked. We would highly recommend this auto dealership, as well as Effie, to anyone who may be just starting to look for a car, new or used, or may already have something specific in mind. If you do decide to go there, you can be assured, you will be treated with the respect you deserve. More