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Epic Chevrolet
Sacramento, CA
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1,583 Reviews of Epic Chevrolet
The entire visit lasted almost 2 weeks, and it started out rough, with several personnel changes and my car being forgotten about. However, Kuni recovered nicely and stepped up to the plate to make it rig out rough, with several personnel changes and my car being forgotten about. However, Kuni recovered nicely and stepped up to the plate to make it right and my car is back where it belongs, with me. Thank you to Brian, Larry, Eddie, Mark, Joe and the body shop for getting it done. More
I shopped for two months, news years eve I decided to buy. they moved heaven and earth to get me a car at the price I wanted. I bought a Cad. srx 2010 and drove it home. I love it They discounted the buy. they moved heaven and earth to get me a car at the price I wanted. I bought a Cad. srx 2010 and drove it home. I love it They discounted the car. Took it in for detailing and they fixed a scratch for free. Everyone is fabulous to work with More
From the minute my husband and I stepped on the lot at Kuni and meet Fred our car shopping experience totally turned around. Instead of feeling judged about our budget and what we were looking for in a c Kuni and meet Fred our car shopping experience totally turned around. Instead of feeling judged about our budget and what we were looking for in a car like all the other dealerships we had talked to that day. Fred was very understanding and respectful of the budget we had. I think in the beginning Fred could tell we were leery about telling him that we were looking for a truck or SUV with a tow package around $5000. Everyone else we talked to about this either laughed or flat out said no and walked away. By the time we had walked to Kuni's we were feeling a little embarrassed, but Fred definitely changed all that when he started showing us some cars that we could look at in our price range. Fred got the keys for us and we test drove the vehicle. We never felt forced or pressured to make a deal. Fred was very friendly and open to talk to. When we got back to the lot we felt ready to make a deal and when we went inside Fred asked if we wanted anything to drink and we started talking money. I never felt pressured to spend more than I wanted to and I actually felt like Fred was on our side trying to get the best deal for us. In the end we got an SUV with a tow package for the price we wanted. John was a great help as well with all the paperwork. I was so excited I accidentally signed on the wrong line but he made no big deal about it and just printed up a new form. Fred even spared me an extra trip to my house to pick up my check book by following us home with the car and taking it back to Kuni for us. If that isn't customer service I don't know what is. We truly appreciate everlasting Fred did for us that day and Thank him from the bottom of our hearts for helping us find the right car at the right price. THANKS AGAIN FRED!!!!:) More
I bought a "barely used" Cadillac Seville STS last week from the same gentleman who sold me the same car, different vintage, nine years ago. What a pleasure. Buying a used car is a tricky thing i last week from the same gentleman who sold me the same car, different vintage, nine years ago. What a pleasure. Buying a used car is a tricky thing if you don't really know what you're doing! I made up my mind that if Dave Forget was not at the dealership still, that I would go to my son-in-law's dealership out of the county to get a car for me. Trust is everything to one who is not "car savvy". I called Dave, he brought me a car; we decided that the car was not for me......so the next day he brought me THE car. I bought it on the spot. Then I needed financing......so Dave asked me all the pertinent questions and when I arrived at the dealership I was greeted warmly by John Carpenter. One short hour later I was driving my beautiful new diamond white Seville home. If I could have orchestrated the the purchase of the automobile, I couldn't have done as good a job, let alone, better! Thank you Kuni/ Hubacher. You allowed me to buy a car in my county so the sales tax could stay in the city and county in which I live and earn a living. This was very important to me....... I can't wait to come back in a few years and buy another car from Dave and John. I have told all my friends, especially those who go to hither and yon to save a nickel or two.......what a waste of time for them. I know that they will go to Kuni/Hubacher and to Dave Forget, and if needed, John Carpenter. With warm regards, Doris W. Pittell More
From the first contact with Effie to the purchase of our Camaro Effie provided excellent service. He was interested in listening to us as to what we wanted as well as listening to the kind of car and optio Camaro Effie provided excellent service. He was interested in listening to us as to what we wanted as well as listening to the kind of car and options we wanted. After the purchase we took the car in for service and again Effie made sure we were happy with the experience. Everyone we dealt with was friendly and professional. I would not hesitate to recommend the dealership and in particular Mr Fuentes to anyone looking for a car. More
I had a great experience with the service dept. Dan Landerholm was very helpful. He helped to get my car serviced sooner that originally expected. He also made sure the car got washed. It was warranty Landerholm was very helpful. He helped to get my car serviced sooner that originally expected. He also made sure the car got washed. It was warranty work but he still took very good care of my needs. More
We purchased a used vehicle on 12/31/10, which included putting a decent sum down, and trading in our old car. It is now the 18th and the title holding bank still has not received the payoff check from Kun putting a decent sum down, and trading in our old car. It is now the 18th and the title holding bank still has not received the payoff check from Kuni. The business office told me they mailed it (regular mail) on 1/8/11; as of the 18th the payoff check has not been received by the trade-in bank. When I first called Kuni to ask about the payoff, I was passed around from voicemail to voicemail, never actually getting to speak with a person. Finally I spoke with our finance guy, John, who didn't look anything up, just basically told me to 'wait longer'. I called a few days later and spoke with the other finance guy who actually passed me to someone who could help in the business office. Kathleen was able to verify the address the check was mailed to and gave me her direct line. However, it has taken so long to process now that my OLD car payment is due on a car that I don't even own! This has been a nightmarish headache working with Kuni, and I will spread the word to all my friends never to shop there. More
WE have two SAABs. We are satisfied at all services Kuni provided to us. They are very professional. Dan is always efficient and nice to us. He helped us to get lots of problems fixed in very short time per provided to us. They are very professional. Dan is always efficient and nice to us. He helped us to get lots of problems fixed in very short time period. Both of my husband and I are comfortable to talk to Dan about the problems of our cars. Thank you, Dan! Thank you, Kuni! More
Dan Landerholm has been my Service Advisor since I purchased a Buick at Braley and and Graham in 1994.After the Buick sales co. was purchased by Hubacher, I have been Completely Satisfied with Dan Lan purchased a Buick at Braley and and Graham in 1994.After the Buick sales co. was purchased by Hubacher, I have been Completely Satisfied with Dan Landerholm's service to me and to my wife when we bring our Cadillacs to him for servicing. Dan always returns my phone calls promptly and courteously. Since the move of Hubacher to Kuni Motors, I continue to be Completely Satisfied with Dan's service. While I do not like the current physical setup of Kuni Motors, the service continues to be excellen.(I enjoyed the physical setup of Hubacher at 1 Cadillac Drive. It was warm and friendly place to drive into.) Thank you for employing Dan Landerholm as a Kuni Service Advisor. He is a wonderful person to work with. James, an employee of the Kuni Service Department, met my wife and I Monday, Nov. 7 as we drove into the Service area. Dan had taken Monday of as he was scheduled to work thi cming Saturday. It was about 3:45 PM and my wife had received from OnStar thart here tires were in low pressure. James met us and asked what our problem was. We informed him of the low tire pressure and within five minutes had my wife's 2009 DTS into the Service Bay entrance and was checking out the car's tires. He took about five minutes to put air into the tires, backed up my wife's 2009 DTS and had us on our way. Again, we were Completely Satisfied with James, the Kuni employee who helped us. We will continue to use the Service Department at Kuni Cadillac to service our 2009 DTS and our 2010 SRX. Thank you,, Dexter and Sharon Clement More
I had a great experience with Kuni Chevrolet. While I did not purchase a vehicle at this time, I would not hesitate to do so in the near future. Jose Chavez was friendly and very accommodating. He follo did not purchase a vehicle at this time, I would not hesitate to do so in the near future. Jose Chavez was friendly and very accommodating. He followed up when he said he would do so and he was very professional in every aspect of our interactions. More