Epic Chevrolet
Sacramento, CA
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1,585 Reviews of Epic Chevrolet
Very poor customer service. I would call for updates and no one would call me back. Put the truck in on Friday and all the way to Tuesday I was told they were doing diagnostic I would call for updates and no one would call me back. Put the truck in on Friday and all the way to Tuesday I was told they were doing diagnostics. Why did this take so long? I was told by Folsom Chevy that it only takes up to six hours, not 5 days. More
Helpful in discussion, scheduling, and communication. Not a lot more to say. Quick, efficient, polite, and helpful enough that I'll be a return customer to the service department. Not a lot more to say. Quick, efficient, polite, and helpful enough that I'll be a return customer to the service department. More
Bought a new pick up. Clarence was knowledgeable, curious, and a great teacher.(trucks have changed since the 2018 I traded in.) He went above and beyond by retrieving gla Clarence was knowledgeable, curious, and a great teacher.(trucks have changed since the 2018 I traded in.) He went above and beyond by retrieving glasses I left in the trade in. I will refer people to him by name. He is an asset to Epic! (Which is a great step up from Kuni in every respect) More
I was given professional and personal attention in a way that inspired confidence in the whole process. The buying process was explained in a clear and non-pressured manner. All my questions were answered c that inspired confidence in the whole process. The buying process was explained in a clear and non-pressured manner. All my questions were answered completely and expertly. I was very impressed from the beginning to the end of my experience. Thank you to everyone involved in the dealership. More
Professional. timely and informative They took my vehicle in without me being there did the repairs quickly and check was easy. And the estimate was exactly what I timely and informative They took my vehicle in without me being there did the repairs quickly and check was easy. And the estimate was exactly what I was charged. More