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Epic Chevrolet

Sacramento, CA

4.5
1,585 Reviews

2449 Fulton Ave

Sacramento, CA

95825

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1,585 Reviews of Epic Chevrolet

January 26, 2024

Art was very helpful during knowledgeable Art was very helpful and very knowledgeable. Great man to have around cares about his customers. More

by STINGRAYVETTE35
Recommend Dealer
Yes
Employees Worked With
Sales Art Robinson
Jan 29, 2024 -

Epic Chevrolet responded

Thank you for taking the time to write about your experience. It's great to know Art was able to provide you with a pressure-free and knowledgeable experience. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

January 25, 2024

Very nice people. Always takes care of me anytime I come in. Epic is the best. More

by contact17
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Jan 26, 2024 -

Epic Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

January 25, 2024

The staff is very professional and very low pressure. They listen to what you need and how much you can afford and find a way to make it work. More

by unifier.sieve.0w
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rounak (Ronnie) Singh Saini, Chris Morris
Jan 26, 2024 -

Epic Chevrolet responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Epic Chevrolet. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

January 25, 2024

Your service was great but feedback after serving sucks. ...nobody knew we had been in for service and have been bothering us...at least 8 communications More

by DBELL5989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
King5 star
Jan 26, 2024 -

Epic Chevrolet responded

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers and I will pass this along to our team. Please reach out to me if you have any questions or concerns. We look forward to serving you again. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

January 25, 2024

Great people and fast service. No pressure to up sell me things I didn't need. More

by histbuff22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont recall who
Jan 26, 2024 -

Epic Chevrolet responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

January 25, 2024

This was a great car buying experience Adam was great. What was not so great is i had an engine light pop up on the second day i took it off the lot. The service team took good care of us and as of right More

by coryrenos96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Torres, Adam Warren
Jan 26, 2024 -

Epic Chevrolet responded

Thank you for taking the time to provide this feedback, Cory. Our customers are our greatest asset and we value your business. I am glad we were able to get the issue resolved for you. Please don’t hesitate to contact me if you’d like to discuss anything in greater detail. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

January 24, 2024

EPIC Chevrolet exceeded my expectations. Very professional staff, A minor problem with my newly purchased vehicle was immediately corrected. More

by bighornbourbon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt in the service department was extremely helpfu., Mike Nelson, Talal (Tee) Hayder
Jan 25, 2024 -

Epic Chevrolet responded

The experience you described is exactly what I aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

January 24, 2024

Great customer service, patients and understanding The services at epic Cadillac was excellent. I am totally satisfied. More

by LEMARCUSMALONE
Recommend Dealer
Yes
Employees Worked With
Alex Zamora, Alex Zamora
Jan 26, 2024 -

Epic Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

January 24, 2024

4th purchase in last 3 years. Same exceptional service evey single time. Tee is great asset for epic. More

by PALBAJWA11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew service department , Shouen Newsome, Rounak (Ronnie) Singh Saini, RodolfoAlberto(Rudy) Castillo, Mike Nelson, Talal (Tee) Hayder, Prabhjoat (PJ) Singh Mander
Jan 26, 2024 -

Epic Chevrolet responded

It was a pleasure to read about your fourth car-buying experience at Epic Chevrolet. Congratulations on your new ride! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Tee provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; I look forward to seeing you again in the future! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

January 23, 2024

I was completely satisfied working with Clarence and Mike, who both made the experience as painless as possible. More

by email2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Nelson, Clarence Smith
Jan 24, 2024 -

Epic Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

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