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Epic Chevrolet

Sacramento, CA

4.5
1,585 Reviews

2449 Fulton Ave

Sacramento, CA

95825

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1,585 Reviews of Epic Chevrolet

February 02, 2024

Everything went great and met my expectations. Chris kept me informed throughout the process. Thank you, Epic Cadillac! More

by TERI3
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 02, 2024 -

Epic Chevrolet responded

Thanks for your awesome review, Teri! I'm very happy to hear that Chris was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

February 02, 2024

Always a wonderful experience, you guys follow through and finish the job on a professional level. Thanks Epic Chevrolet!!! More

by ALACEVES53
Recommend Dealer
Yes
Employees Worked With
Chris Perez/Rosie ?
Feb 02, 2024 -

Epic Chevrolet responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

February 02, 2024

Chris provided excellent customer service and communication, and clear options of what I could have done in replacing my punctured tire. More

by Sgeisler1899
Recommend Dealer
Yes
Employees Worked With
Chris Perez
Feb 02, 2024 -

Epic Chevrolet responded

Thanks for your outstanding review! I'm very happy to hear that Chris was of such help to you. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

February 02, 2024

They were kind and work hard helping me get the car I wanted. The sales man didn’t give up he tried hard to help get me finaced More

by carolpearson81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Guzman
Feb 05, 2024 -

Epic Chevrolet responded

I appreciate you taking the time to leave this review, Carol! I am so glad that our finance team was able to assist in getting you into the vehicle you wanted. I'm looking forward to working with you again at Epic Chevrolet! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

February 02, 2024

I still feel that $100 for an oil change is a bit steep even with a car wash. Other than that it was a very good experience. I have been here before and have been satisfied. More

by GMESTAS2000
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 05, 2024 -

Epic Chevrolet responded

Thank you for the feedback. I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

February 01, 2024

I was sold a 2021 Chevy Bolt EV under what I believe are false pretenses. I wanted this car because of its range of (at MOST) 259 miles per charge. I believe the dealership was aware of a problem with More

by dimiessler
Recommend Dealer
No
Employees Worked With
Adam Warren
Feb 02, 2024 -

Epic Chevrolet responded

Thank you for your feedback. Here at Epic Chevrolet, we pride ourselves on customer satisfaction, and it appears that your recent experience does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

January 31, 2024

Thorough and detailed I was completely impressed with the quality and detail that staff put out and noticed immediately while driving home the marked improvement More

by AD094445
Recommend Dealer
Yes
Feb 02, 2024 -

Epic Chevrolet responded

I appreciate your input. I am glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

January 31, 2024

Hassle free online ordering and contact with salesman. Friendly and helpful staff. Everyone at the dealership was friendly. More

by jmurphyedh
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Art Robinson
Feb 02, 2024 -

Epic Chevrolet responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

January 31, 2024

Friendly and communicated with me on service. Also schedule future appointments Informed me about future services More

by auribe93
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 02, 2024 -

Epic Chevrolet responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

January 31, 2024

The service was great! Appointment was on time. Front desk was awesome, no complaints. Thank you! More

by FNAVARRO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Torres
Feb 02, 2024 -

Epic Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

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