Envision Ford of Duarte

I switch from Puente Hills to Duarte dealership. Hands down to the best advisors, excellent customer service and care! My dealer advisor is Marco btw! Hands down to the best advisors, excellent customer service and care! My dealer advisor is Marco btw! More

The New Ford service advisor seemed like he wanted me out fast. He gave me a sense of wanting me out as fast as possible. fast. He gave me a sense of wanting me out as fast as possible. More

Everyone in the service department was incredibly helpful, friendly and funny. It was not about experience at all and thank you to the manager of the service department Stephen and Marco who is my se helpful, friendly and funny. It was not about experience at all and thank you to the manager of the service department Stephen and Marco who is my service provider. They're both excellent guys. More

Easy check in. Edgar was helpful and explained the process of the service call. He projected that my service would take three hours, but that he would keep me pos Edgar was helpful and explained the process of the service call. He projected that my service would take three hours, but that he would keep me posted and try to make that call a lot less than three hours. He seemed to care. More

Great. Service. Friendly. Helpful. Employees. Wow. Very. On. Time. Like they. Say. I'm. Surprise Service. Friendly. Helpful. Employees. Wow. Very. On. Time. Like they. Say. I'm. Surprise More

I’m 62 years old. Best automotive experience ever. I highly recommend the store and its staff. Best automotive experience ever. I highly recommend the store and its staff. More

Rocky Lakhani is a rare find in the new car sales world. He's honest, builds relationships, and his follow-up is consistent. Please note that his contributions are not only valued by your customers, but als He's honest, builds relationships, and his follow-up is consistent. Please note that his contributions are not only valued by your customers, but also nearly a lost art. Relationships are far more important than transactions! Unfortunately, I believe the attempt to low-ball my trade-in cost the dealer potential profit as I was able to get $2,600 more from CarMax at the low-end of KBB valuation. More

Service was fine and I appreciated them fitting me in on a Saturday afternoon. My only complaint is that you people do not answer the phone. I literally kept trying to call and only got voicemail. once I di a Saturday afternoon. My only complaint is that you people do not answer the phone. I literally kept trying to call and only got voicemail. once I did reach someone, I needed to call back I kept trying the whole time I was driving there (about 20 minutes) and again no answer. That NEVER happened with Advantage Ford. More

Friendly, courteous, and professional. Not pushy at all. Heard my concerns and request. Great experience. Not pushy at all. Heard my concerns and request. Great experience. More

Keep up with the good work. Marco is a fantastic advisor. His knowledge is beyond reproach. Gary Marco is a fantastic advisor. His knowledge is beyond reproach. Gary More