Envision Ford of Duarte

Me atendieron bien,y buen servicio. El mecánico que me atendió es muy amable y muy profesional. El mecánico que me atendió es muy amable y muy profesional. More

Fast service -courteous service advisor-left car clean and price was high for just oil service/service adviser gave breakdown of factory wanted services for 60,000 mileage Told Marc would work on it and price was high for just oil service/service adviser gave breakdown of factory wanted services for 60,000 mileage Told Marc would work on it More

Franklin was very helpful in explaining everything that was going to be done to my vehicle was going to be done to my vehicle More

While I was getting my car checked in for service, the workers in the service office were cussing and talking about things that shouldn’t be talked about in front of a customer. The gentleman who helped workers in the service office were cussing and talking about things that shouldn’t be talked about in front of a customer. The gentleman who helped me was fine, it was the other two guys. When the dealership was Advantage Ford, it was a much nicer place in my opinion. More

Marco was great maira and Paloma From service sales team were excellent. Great customer service Monica. She’s the best so everyone in service did a great job and I appreciate the service From Minnie and Le were excellent. Great customer service Monica. She’s the best so everyone in service did a great job and I appreciate the service From Minnie and Leland. More

Our service rep Marco Barillas was totally professional, knowledgeable & personable. The service that our car was also top notch. We & our vehicle were very pleased with the experience. knowledgeable & personable. The service that our car was also top notch. We & our vehicle were very pleased with the experience. More

Need to take car back for the 4th time. Envision does not seem to be concern to get the job done right the first time. Envision does not seem to be concern to get the job done right the first time. More

I am having a hard time to recommend this dealer. I waited months to get this recall repair, which is not the dealer's fault, but it took multiple calls and a lot of effort on my part to schedule the I waited months to get this recall repair, which is not the dealer's fault, but it took multiple calls and a lot of effort on my part to schedule the work. When the day came for the appointment, my service adviser said no appointment had been schedule but he got me in. When he called me to pick up the car, the work done was very sloppy requiring me to make another visit. This just required more time and effort than I expected. They used to wash cars after visits as a standard practice. It seems they are cutting corners and service. More

The good was best when I came to pick up the car. They did not tell me what else they found until our adventure was completed. It took 3 hours which I guess was standard, all in all a good day They did not tell me what else they found until our adventure was completed. It took 3 hours which I guess was standard, all in all a good day More

Franklin was very professional and friendly. Service was done in a timely manner. Thank you. Service was done in a timely manner. Thank you. More