Envision Ford of Duarte

Once again Polo provided exceptional service. He is a great listener, is very knowledgeable and explains everything in an easily understandable way. His customer service is exceptional. Polo is t He is a great listener, is very knowledgeable and explains everything in an easily understandable way. His customer service is exceptional. Polo is the reason we continue to bring our cars to Envision Ford for repair. You are fortunate to have him and the whole repair staff. And, hats off to the representative in the Parts department who also helped us. And, please rethink that techo-beat mustic in the waiting room. Its pulsating repetitions do not add to the Envision experience. More

I had a great experience with the service department. Clear communication and they were accurate on the estimated time it would take to complete the service. Would recommend. Clear communication and they were accurate on the estimated time it would take to complete the service. Would recommend. More

I really appreciate the service I received and the kindness and knowledge of Edgar Rico! kindness and knowledge of Edgar Rico! More

Marco in the service department is a gem. Kind and organized. Take good care of him. He is an excellent employee. Kind and organized. Take good care of him. He is an excellent employee. More

Jason and Adel worked with me, and we devised a deal we all liked. Envision Ford has also been great to work with. I was very delighted to work with Envision Ford. all liked. Envision Ford has also been great to work with. I was very delighted to work with Envision Ford. More

Edgar, was awesome. And took care of me. My only issue was the dealer did not have a loaner vehicle while my car was been repaired and I had no car for over two weeks an And took care of me. My only issue was the dealer did not have a loaner vehicle while my car was been repaired and I had no car for over two weeks and I had just purchased the car 4 weeks prior to taking car in. More

My wife noticed a vibration when coming to a stop. She called in and scheduled an appointment when it was convenient for us. We had the work done and everything went as planned. We have been very plea She called in and scheduled an appointment when it was convenient for us. We had the work done and everything went as planned. We have been very pleased with Envision. More

We had a good experience purchasing our 2024 Explorer from Jason Candido. He was knowledgeable, courteous and professional. He was honest and sincere especially during the negotiation process. We would r from Jason Candido. He was knowledgeable, courteous and professional. He was honest and sincere especially during the negotiation process. We would recommend Jason to family and friends as the person to see if they were interested in purchasing a Ford vehicle. More

Excellent service from a friendly staff, and in a timely fashion for me the best dealership ever fashion for me the best dealership ever More

Rayan and Adel were excellent to work with. While waiting to complete the paperwork I asked Rayan about his accent which I brought up. It pesonalied the transaction by hearing his story. Too While waiting to complete the paperwork I asked Rayan about his accent which I brought up. It pesonalied the transaction by hearing his story. Too many times car salesman get a bad rap, but it humanized the entire expirience. More