
Envision Ford of Duarte
Duarte, CA
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My wife noticed a vibration when coming to a stop. She called in and scheduled an appointment when it was convenient for us. We had the work done and everything went as planned. We have been very plea She called in and scheduled an appointment when it was convenient for us. We had the work done and everything went as planned. We have been very pleased with Envision. More
We had a good experience purchasing our 2024 Explorer from Jason Candido. He was knowledgeable, courteous and professional. He was honest and sincere especially during the negotiation process. We would r from Jason Candido. He was knowledgeable, courteous and professional. He was honest and sincere especially during the negotiation process. We would recommend Jason to family and friends as the person to see if they were interested in purchasing a Ford vehicle. More
Rayan and Adel were excellent to work with. While waiting to complete the paperwork I asked Rayan about his accent which I brought up. It pesonalied the transaction by hearing his story. Too While waiting to complete the paperwork I asked Rayan about his accent which I brought up. It pesonalied the transaction by hearing his story. Too many times car salesman get a bad rap, but it humanized the entire expirience. More
Oil change. 8:20am drop off. Pick up 2:00pm bad service all around. I had to call to find out status. No messages were left. No apologies offered or reasons 8:20am drop off. Pick up 2:00pm bad service all around. I had to call to find out status. No messages were left. No apologies offered or reasons given. Got my car and he never said a word to me. Lady that did my bill was polite and knew I was upset so did her very best to get the car for me. Tony needs to learn. More
Excellent Service. From initial contact to final pickup of my vehicle, the service was friendly and professional. I've been coming to this dealership for 4 years and From initial contact to final pickup of my vehicle, the service was friendly and professional. I've been coming to this dealership for 4 years and they've provide great service throughout the years. More
A dealer I've purchased 7 cars from and have always enjoyed the best service ,from a friendly, and honest staff! enjoyed the best service ,from a friendly, and honest staff! More
I had gone in to get my Mustang Mach E serviced and was browsing at Lightning’s. Richard saw me and asked if he could help me. I let him know I was just looking at what they had. I had wanted a Lightning s browsing at Lightning’s. Richard saw me and asked if he could help me. I let him know I was just looking at what they had. I had wanted a Lightning since they came out but they were way too expensive. He said “let me see what I can do for you”. He gave me such a great deal, I couldn’t resist. He was a lot of fun to work with and, this is something you don’t hear often, but he was very honest with me throughout the entire process. He was great!!!!! More
Dishonest. Agreed to a deal then attempted a bait and switch upon arrival to dealership. Unethical. His “helper’ Octavio was equally useless. Agreed to a deal then attempted a bait and switch upon arrival to dealership. Unethical. His “helper’ Octavio was equally useless. More