Envision Ford of Duarte

The service here is consistently great. From the people on the phone to the service staff they are always courteous. From the people on the phone to the service staff they are always courteous. More

The Service Center was excellent. Polo Fernandez has been exceptional for all of the last 36 years that we have been leasing from Advantage Ford and he is continuing his extraordinar Polo Fernandez has been exceptional for all of the last 36 years that we have been leasing from Advantage Ford and he is continuing his extraordinary level of service to t his day. More

Fast efficient service. Service tech was so considerate. Wait time was short. Job well done. Service tech was so considerate. Wait time was short. Job well done. More

Love the really quick service, friendly and efficient service advisors, and great location to stores where you can shop while waiting. service advisors, and great location to stores where you can shop while waiting. More

It is twice as expensive as Advantage Ford. I was glad to be taken care of without an appointment (which I usually do.) I was glad to be taken care of without an appointment (which I usually do.) More

Marco Barillas was polite, helpful, and knowledgeable, with excellent communication skills. Service was relatively fast and efficient. with excellent communication skills. Service was relatively fast and efficient. More

Lots of Miss information in the beginning, shipping took about 15 days to get to AZ after purchased in the dealership. No communication at all, as I was forced to call everyday for information. I was quoted about 15 days to get to AZ after purchased in the dealership. No communication at all, as I was forced to call everyday for information. I was quoted $250 for a key and then was told it was almost $400, but they did honor their word after multiple complaints about that. Overall a very bad and disappointing experience with the dealership. I hate the fact that the general manager is only responsible for shipping, I cannot work around their time, I am a very busy guy myself and I had to cancel multiple business trips due to this Van. They guaranteed the delivery on the 13day of purchase and it still arrives 2 days late… unfortunately never again will they have my business and I will inform others from my horrific experience. More

Joel is very knowledgeable about the vehicle he is selling well informed definitely we needed more time to absorb all the features in the vehicle but we were exhausted already. Joel is definitely an selling well informed definitely we needed more time to absorb all the features in the vehicle but we were exhausted already. Joel is definitely an awesome sales person. More

very good customer service I called for next day service and was seen with no issues and was seen with no issues More

Polo is exceptional. Excellent customer service, knowledgeable, and responsive. He is the only service advisor you need to ask for!! You won't regret it. Excellent customer service, knowledgeable, and responsive. He is the only service advisor you need to ask for!! You won't regret it. More