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Envision Ford of Duarte

Duarte, CA

Overview
Reviews
Vehicles
4.0
422 Reviews
Here at Envision Ford of Duarte, it is our mission to be the automotive home of drivers in the Duarte, CA area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
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1031 N Central Ave

Duarte, CA

91010

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Showing 422 reviews

September 15, 2024

This is the worst experience I had in my whole life with brand new car. The seller didn’t care, my car kept going back for the same issue? Tell me how can I do this? None. This is just a headache for a bran More

by lhngochanh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denise, Steven Sao, Edgar Rico
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September 14, 2024

Everyone there was very helpful. From the salesman, financing to the General Manager. I appreciated everyone. More

by harleybarb29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Near, Carlos Villalobos, Andrea Gallardo, Polo Hernandez, Edgar Rico, Marco Barillas, Tony Botello
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September 14, 2024

condescending to women. Did not really listen to the issue. I felt I had to call Ford customer service More

by VICTORIAEDWARDS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franklin
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September 14, 2024

Lack of communication from service department representatives. Rude reception representative. Service time excessive. Sales staff dishonest and over bearing. Lack of loaner vehicles. Overall a ne More

by Ledroc91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franklin, Polo Hernandez
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September 13, 2024

My 50,000 mile service was performed in a very timely manner and with efficiency More

by ROSEMILLER4650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barillas
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September 13, 2024

My car was there for a month, they didn’t fix all the issues I brought it in for. I bought this car from them a month prior to bringing it in. More

by DJOHNSONJR2019
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edgar Rico
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September 13, 2024

I had a great and fast experience and I am very happy with the car I got. More

by HIDALGOVALERIE13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leland (LA) Adams, Yanni Bermudez, Jason Candido
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September 13, 2024

Long turn around time, too much upselling especially for a first time customer, slow service, no loaner vehicles available. Would not return More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Polo Hernandez
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September 12, 2024

So far, I've only had good experiences with the service team. Edgar is always considerate, and goes the extra mile.. Thank you! More

by brkitdwn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Rico
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September 12, 2024

Easy and quick turn around. Car wash could have been a little better. Missed a few spots to get it clean More

by JCMA2RA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin
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