Envision Ford of Duarte

I had a very positive experience at Envision Ford service. The appointment was easy to set, the work was thorough, and the communication was excellent. service. The appointment was easy to set, the work was thorough, and the communication was excellent. More

This is the worst experience I had in my whole life with brand new car. The seller didn’t care, my car kept going back for the same issue? Tell me how can I do this? None. This is just a headache for a bran brand new car. The seller didn’t care, my car kept going back for the same issue? Tell me how can I do this? None. This is just a headache for a brand new car 2024 More

Everyone there was very helpful. From the salesman, financing to the General Manager. I appreciated everyone. From the salesman, financing to the General Manager. I appreciated everyone. More

Lack of communication from service department representatives. Rude reception representative. Service time excessive. Sales staff dishonest and over bearing. Lack of loaner vehicles. Overall a ne representatives. Rude reception representative. Service time excessive. Sales staff dishonest and over bearing. Lack of loaner vehicles. Overall a negative experience. More

condescending to women. Did not really listen to the issue. I felt I had to call Ford customer service Did not really listen to the issue. I felt I had to call Ford customer service More

Long turn around time, too much upselling especially for a first time customer, slow service, no loaner vehicles available. Would not return a first time customer, slow service, no loaner vehicles available. Would not return More

My car was there for a month, they didn’t fix all the issues I brought it in for. I bought this car from them a month prior to bringing it in. issues I brought it in for. I bought this car from them a month prior to bringing it in. More

I had a great and fast experience and I am very happy with the car I got. with the car I got. More

My 50,000 mile service was performed in a very timely manner and with efficiency manner and with efficiency More

Very professional, it was very easy and fast to service my truck. Overall grade B+ my truck. Overall grade B+ More