Envision Chrysler Dodge Jeep Ram West Covina

The Service Dept. worked very quickly to take care of my service. They are friendly and I appreciate the proactive approach to servicing my vehicle. worked very quickly to take care of my service. They are friendly and I appreciate the proactive approach to servicing my vehicle. More

Professional courteous knowledgeable presentable it was definitely a very pleasant shopping experience with this dealership definitely a very pleasant shopping experience with this dealership More

The people at the dealership worked with my schedule and was able to get me my car without me ever having to leave my house! was able to get me my car without me ever having to leave my house! More

Service department was friendly, quick and informative. Explained the work being done and suggestions as to work needed. Explained the work being done and suggestions as to work needed. More

Poor customer service with little to none communication like updates on my vehicle poor phone service when I call it either goes to voice mail or I get I’m with a customer then 10 mins later the call gets like updates on my vehicle poor phone service when I call it either goes to voice mail or I get I’m with a customer then 10 mins later the call gets hung up on. When I do go inside the service dept I’m treated like a xxxx nuisance that’s bothering the staff there. More

Mainly I use this dealership for my Chrysler 300 maintenance because it is very close to my home. I've always been pleased with the friendly, accommodating & knowledgeable service staff. On the ne maintenance because it is very close to my home. I've always been pleased with the friendly, accommodating & knowledgeable service staff. On the negative side, I believe your prices are way too high in comparison to other service providers. Thank you! More

Second time around I should have known better. They say one monthly price and show and take test drives then the payment is more not a whole lot to most but on a fixed income it makes a difference They say one monthly price and show and take test drives then the payment is more not a whole lot to most but on a fixed income it makes a difference. They bring in two sales people saying different things. Now I'm regretting being talked into a lease that leaves me with no money for basic living items. Pressure is a strong point here. More

Dealership keep my vehicle for 1. 5 months, didn’t not have the parts make me wait and didn’t receive any updates on the vehicle. I had to reach out to them, lousy customer service 5 months, didn’t not have the parts make me wait and didn’t receive any updates on the vehicle. I had to reach out to them, lousy customer service More

The team was great and it was great service. Everyone was nice and helpful. They explaining everything that I had questions on. Everyone was nice and helpful. They explaining everything that I had questions on. More

Everything was great happy to have my truck back service was excellent good communication service writer always keeping me posted was excellent good communication service writer always keeping me posted More