Envision Chrysler Dodge Jeep Ram West Covina

What was supposed to be a dream turned out to be a nightmare at this dealership. Never again nor would I recommend anyone to come to Envision in Covina! nightmare at this dealership. Never again nor would I recommend anyone to come to Envision in Covina! More

trying to charge for work that was not need it. brought car twice to make sure this was not the case but they still gave bill for 2,800 dollars. took else where and bill was500 dollars. brought car twice to make sure this was not the case but they still gave bill for 2,800 dollars. took else where and bill was500 dollars. More

I think James did a great job getting me the price I wanted and willing to pay, wanted and willing to pay, More

Great friendly service. Turnaround time was sooner than expected. No issues whatsoever with my visit Turnaround time was sooner than expected. No issues whatsoever with my visit More

Fast service , great personal touch , found problem with my Jeep TJ in one Day !!, Firestone had it for 5- weeks just started replacing things and charging me for it ??, then when Firestone said they fixed my Jeep TJ in one Day !!, Firestone had it for 5- weeks just started replacing things and charging me for it ??, then when Firestone said they fixed it to pick it up I went paid the bill and left and it stopped running not even two blocks away ??, you guys and your service are TOPS IN MY BOOK !! You will be the only one to service my Jeep from now on !! Thank you for such GREAT SERVICE !!!!Mr.Robinson , 1998 JEEP WRANGLER TJ !!! More

Abraham is the best and made the experience great! Good customer service and I got a great deal. Good customer service and I got a great deal. More

Good service the employee’s are very good they treat you like family and good service like family and good service More

Avoid this place at all costs. I bought my car back in May of 2022 - it is now July 2023. Guess what - MY CAR ISN'T EVEN REGISTERED IN MY NAME. This place is such a joke. They cons I bought my car back in May of 2022 - it is now July 2023. Guess what - MY CAR ISN'T EVEN REGISTERED IN MY NAME. This place is such a joke. They constantly give you the runaround and refuse to return calls. Although I do love my car (even though the passenger headlight went out on the way home and it started misfiring 6 months after buying it), I would NEVER recommend this place to anyone. Plus, the tack on "non-optional" xx coverage for your car that you can't do anything about... Absolute worst of the worst - from the receptionists to the GM. It's not worth the headache. More

Do NOT go to this dealership. I bought my jeep and it was the most painful experience I have had purchasing a car. It started with them adding $4,000 to the purchase price listed I bought my jeep and it was the most painful experience I have had purchasing a car. It started with them adding $4,000 to the purchase price listed on the sticker for some crap I didn’t want or need (coating on car). We had to argue that which I almost walked away from because of the games played. Then ONE day after I purchased my car, I received a phone call that my car has a recall. Pretty sure that’s illegal and still in the process of filing a complaint about that. Then we waited hrs for the one finance guy to finish the deal. For weeks I received multiple messages, calls, & texts about paperwork they needed signed/fixed and documents they needed because the finance person messed up. Supposedly he was fired (we were told) and I was being contacted non stop about mistakes they should of fixed the first time. At one point I was called to show proof I fixed the recall. I told them they can contact the other dealer and it wasn’t my job. The manager was the definition of a sleezeball. I will never be back. Horrible experience. More

The new Service supervisor was superior in providing prompt and immediate attention and delivered excellent service. Thank you, bro! prompt and immediate attention and delivered excellent service. Thank you, bro! More