Empire Ford Inc. - Service Center

Took my vehicle in right away and worked on it the next day Service dept is awesome day Service dept is awesome More

The workers in the service department were great. They gave me a perfect time slot for a appointment on short notice. Work was well done and quickly finished. gave me a perfect time slot for a appointment on short notice. Work was well done and quickly finished. More

Great experience, quickly assessed and repaired our vehicle. They kept us up to date and were very attentive to making sure it was repaired. Easy! vehicle. They kept us up to date and were very attentive to making sure it was repaired. Easy! More

In and out in 90 minutes.. oil change , tire rotation & an inspection sticker.. under 100$ Totally awesome experience.. even great conversation with a few happy customers! an inspection sticker.. under 100$ Totally awesome experience.. even great conversation with a few happy customers! More

Not professional, was lied to and given run around. Was told vehicle was checked out and never was. If I'm paying a chunk of money for a used 2017 vehicle then I kind of expect it to be in decent shape and told vehicle was checked out and never was. If I'm paying a chunk of money for a used 2017 vehicle then I kind of expect it to be in decent shape and not body wise! Didn't like the experience at all with them. More

Chris in the service department very pleasant no hassles great job great job More

Great to see the young people that work in the service department and Parts department doing a wonderful job and great personalities, department and Parts department doing a wonderful job and great personalities, More

My review going to Ford was a great success I ended up getting an oil change for free and I was happy the time it took to do everything under an hour getting an oil change for free and I was happy the time it took to do everything under an hour More

They will try to bs you and are shady. Told to bring in vehicle and it wasn't diagnosed forn3 days. All I wanted was for it to be plugged in and have the codes given to me. So I went to pick it up. Then t vehicle and it wasn't diagnosed forn3 days. All I wanted was for it to be plugged in and have the codes given to me. So I went to pick it up. Then they put it on the code reader gave me my codes and charged me 130 bucks. That is pricey considering I could have bought a code reader for 30 bucks. If you can't trust them on simple things what makes you think they will treat you right when it really matters. More

I bought a Used truck and the steering wheel buttons didn't work correctly. Brought the Vehicle back 3 times. The fourth time I brought vehicle back because the Horn didn't work. Now the Horn had nothi didn't work correctly. Brought the Vehicle back 3 times. The fourth time I brought vehicle back because the Horn didn't work. Now the Horn had nothing do with the Steering wheel. But the Used Vehicle was in your Possession when I bought it and the three times I brought it back. So it only needed a Horn. So you try charging me $321.00 to fix just the Horn. I turn down the service. And you Charge me $130.00 For diagnostics. Which I believe wasn't right. You got Inspection Sticker for the Truck and you mean to tell me that the Horn work that one time and pass Inspecrion. $321.00 is Is outrageous. It was a Safety feature. And you could of done a better price or not charge me a Diagnostic fee sense I brought the Vehicle back four times. I bought a Horn off Ebay for $64.00 bucks. I will be writing a review on you and will never buy from you again or family friends. You try to get over on your customers More