Empire Automotive Group
Manchester, NH
Is this your dealership?
Filter Reviews by Keyword
By Type
38 Reviews of Empire Automotive Group
These guys went above and beyond my expectations. I went in with an unsafe car and needed to drive away in a new one, they did everything they could to get me into a way better car. It took a couple tries in with an unsafe car and needed to drive away in a new one, they did everything they could to get me into a way better car. It took a couple tries but I am extremely happy with my new Jeep and have already told all my friends to check this place out. More
After thoroughly reviewing a Jeep they had listed on Autotrader.com I decided to take a look at it. I called to see if the vehicle was still available. It was so I took a two hour ride to lot. The Jeep Autotrader.com I decided to take a look at it. I called to see if the vehicle was still available. It was so I took a two hour ride to lot. The Jeep on the lot was not the one advertised. They had posted 9 pictures of a Jeep that was the same year and model, but not the same Jeep. The one on the lot was beat up, had rust, chipped paint, ripped seats and the soft tops zippers were split and held together with yellow duct tape. They blamed outsourcing of the internet ads as to why the vehicle was not the same one. They also told me if I wanted a warranty, they would need to have the vehicle serviced and any problems fixed, which would raise the price of the Jeep. Somehow between the time I called them and the time I showed up on the lot the vehicle price had been raise a $1,000. I had to show them a print out for them to agree to even honor that price, which was still too high. The absolute worst thing about my experience with them, the fast talking sales manager from Texas spent five more minutes wasting my time trying to get me to buy a different Jeep that was $5,000 more than the one I went to look at. In total I wasted 4 hours of my life to find out just how shady EAG Auto is. I would not recommend them to anyone. More
My wife and I came in for the scratch off promotion and we got caught up in the hectic but friendly atmosphere. We ended up test driving a very awesome black Pontiac G6. All of our options were explained we got caught up in the hectic but friendly atmosphere. We ended up test driving a very awesome black Pontiac G6. All of our options were explained to us and we were not pressured into making a decision. Everyone had a lot of positive energy and enthusiasm and was a very informative experience for two people that have new had to purchase a new or used car from a dealership. The information gathered was valuable and it would definitely be a place I would recommend. They have a great inventory, so there seems to be something for everyone. Sincerely, Tim and Olivia Frye More
I have to say thank you to the EAG Auto staff, they helped me every step of the way and made sure i was 100% happy with every aspect of my purchase. thanks to mike sullivan. he definately was key in ma helped me every step of the way and made sure i was 100% happy with every aspect of my purchase. thanks to mike sullivan. he definately was key in making my car deal easy thanks! More
I received a mailer from EAG about their sale and we decided to go check out what they had for cars. When we got there their was a lot of cars from all different price ranges and their staff was very fr decided to go check out what they had for cars. When we got there their was a lot of cars from all different price ranges and their staff was very friendly. I'm glad we went in to see for our selves and I'm pleased with our purchase! More
Luke was knowledgeable, friendly, tried to work with me on creating an environment to allow me to make a purchase. The dealership is not bad for such a small dealership. on creating an environment to allow me to make a purchase. The dealership is not bad for such a small dealership. More
I visited EAG with my daughter during their Super Sale and was really impressed with the selection of makes and models of used cars. I was shopping for my daughter's first car, and was (obviously) trying and was really impressed with the selection of makes and models of used cars. I was shopping for my daughter's first car, and was (obviously) trying to get the most for my money. She wanted something flashy, I wanted something affordable. The team at EAG helped us meet right in between. They were all very friendly and helpful and there are vehicles in the lot fit for all styles and needs. I was very impressed with this dealership! More
my husband just went into his free prize they made an my husband just went into his free prize they made an offer for our car with all other kinds of discounts to lower the cost of the van we wanted. s my husband just went into his free prize they made an offer for our car with all other kinds of discounts to lower the cost of the van we wanted. sadly he could not get us into the Honda Odyssey, but he said he would look for the other van that we wanted and call us back and if he couldn't find 1 in they would go out and buy 1 brand new 4 us. they were all very very nice there More
Tried to purchase a wholesale truck for 3995 a Ford Ranger to be exact came with no warranty in order for this vehicle to pass for a sticker you have to purchase a warranty on the vehicle for close to Ranger to be exact came with no warranty in order for this vehicle to pass for a sticker you have to purchase a warranty on the vehicle for close to a 1000.00 plus there documination fee for another 400.00 so there is really no savings you are accutally paying more for the vehicle than what it is worth thats why the prices are so low good old fashioned bate and switch. Stay away they are very rude especially the girl who answers the phone and the sales men never return calls ever big waste of time. More