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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 AM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 796 reviews
October 19, 2024
Being in Montana I looked here first for the KIA K5 I wanted but had no success. Starting to look elsewhere I found Emich KIA in Denver and called. The salesman who I spoke with, Phillip Redinger, was ve wanted but had no success. Starting to look elsewhere I found Emich KIA in Denver and called. The salesman who I spoke with, Phillip Redinger, was very knowledgable of thier inventory and they had just what I wanted. Phillip and the rest of the sales team made the process of purchase go smoothly, then came shipping the car to me in Montana. Once again the sales team was great! Less than a day later I was told the car would be arriving at my door the next day. Sure enough the transport truck arrived and the car was beautiful. I will definately deal with them again. More
by spencerd0
Verified Customer
October 14, 2024
WATCH OUT. I did extensive research before going in and had offers from other dealers. I knew what selling price I wanted and what lease cash offer was availabl I did extensive research before going in and had offers from other dealers. I knew what selling price I wanted and what lease cash offer was available from the manufacturer. Unfortunately, despite my thorough preparation, I didn’t catch that the sales manager had increased the interest rate from the best one I knew I qualified for to a higher rate, while pretending to offer me a better deal than the one I got from a different dealer. Essentially, they charged me more than I was eligible for, making a profit off the difference. Since the interest rate wasn’t listed on the lease agreement, I didn’t realize the discrepancy until after signing and calculating it myself. After five hours of waiting and negotiating, I was too exhausted to think clearly. This practice of secretly increasing interest rates and misrepresenting what customers qualify for is a well-known dirty secret in the car business, and I can’t believe I fell for it, even though I knew the rate I was entitled to. Be wary of these tactics. I’ve mostly dealt with German brand dealers and had never experienced this kind of trick before, so it was a learning moment for me. That said, this dealer clearly lacks transparency. I would recommend avoiding them and finding a dealership that’s more upfront about how the deal is structured before a purchase order or lease agreement is signed. There are many ways for dealerships to make a profit, but this one seems to rely on one of the nasty ones called dealer reserve interest. More
by Ed Yoo
Employees Worked With
October 13, 2024
Staff was very friendly, engaging, and helpful in making car buying decisions without undue pressure. car buying decisions without undue pressure. More
by mbk0
October 11, 2024
Everything went really well, and Amber really helped with my situation and really listened to what I was working with. my situation and really listened to what I was working with. More
by mrzebra90876
October 10, 2024
Wonderful and helpful staff made the whole process easy for me to make a decision. for me to make a decision. More
by oabeyta
October 08, 2024
Kyle made everything super easy to understand and was super helpful with the process would recommend. super helpful with the process would recommend. More
by solomonbild
October 06, 2024
Tiffany was very helpful and very kind very nice customer service for her and Hailey. She explained all the process to me and look the best option for me very appreciate. Great team on sales from th customer service for her and Hailey. She explained all the process to me and look the best option for me very appreciate. Great team on sales from the front desk lady and sales representative. Thank you Emich Kia team!! More
by joseorengo986
Employees Worked With
September 29, 2024
Sean was a total pleasure to work with. Helpful, informative and friendly - no pressure and asked the right number of questions. The process was very smooth and he helped me to get to know Helpful, informative and friendly - no pressure and asked the right number of questions. The process was very smooth and he helped me to get to know the car. I’d go back and work with Sean again. Thank you! More
by Pete Z
Employees Worked With
September 27, 2024
I had a great experience with Emich Kia they went above and beyond. Thank you and beyond. Thank you More
by harryml
September 22, 2024
We had a fantastic experience at Emich Kia- best dealer experience I’ve had. They were clear, patient, transparent, and kind, particularly in their accommodation of our toddler as we worked through the pro experience I’ve had. They were clear, patient, transparent, and kind, particularly in their accommodation of our toddler as we worked through the process of leasing a new vehicle. Sean was especially helpful! More
by kiersten
