1,368 Reviews of Elk Grove Toyota - Service Center
Service was great as always. Just no car wash :( and they put declined on my receipt. Just no car wash :( and they put declined on my receipt. More
We always take our 2019 Tundra to Elk Grove Toyota for service. The service is excellent and the service representatives are always nice. service. The service is excellent and the service representatives are always nice. More
Great customer service! When I brought the car in for scheduled maintenance, I mentioned that the tire sensors were being wonky. My service intake person showed me a tire se When I brought the car in for scheduled maintenance, I mentioned that the tire sensors were being wonky. My service intake person showed me a tire sensor, told me they start to fail around 5-7 years of age, and mine were 9 years old. The cost to replace all four at once was $900, separately would be $1200. No hard sell, just giving me the information I needed to make the call, which I declined because of these difficult economic times. He could have said nothing, Then he reminded me about the old-school practice that I do anyway, which is check tire pressure at home every week manually. More
Muitipoint inspection was not done then the vehicle was released. but Listed to the work order and lied that was done. Lied that the Car washing was done and I waited for 1 hr to car wash the car. Thinki released. but Listed to the work order and lied that was done. Lied that the Car washing was done and I waited for 1 hr to car wash the car. Thinking that the recalled clip was still the same. The car stayed for Three days this should be more than I expect. I feel sorry that who is telling the Truth. Don’t blame me since I Intrusted which supposed to be more to check for safety. The replaced steering is Rusting and seemed connected Questionable. The guard was not placed Back. Are this used Parts for a $ 900 bill. I will return this and I have pictures to let you see it. This Issue should be recalled and I need a refund for this unsatisfactory job. Mr Azziz you have to Deal and be true. I hope I could Hear on this string as a consumer and need to be satisfied More
I was satisfied with the service getting new tires. Ron was great. I was a little disappointed when I picked up my car. There was grease or whatever lubricant used to put the tires on the rims all over Ron was great. I was a little disappointed when I picked up my car. There was grease or whatever lubricant used to put the tires on the rims all over the tires and rims. I would have expected the finished product to be what the final product should look like. It should have been clean. They were dirtier than when I brought the car in. You wouldn’t leave oil all over the undercarriage after changing the oil or battery acid over the engine after replacing the battery. My recommendation would be to make sure the final product is a resemblance of what you would have displayed on the showroom floor. More
Elk Grove Toyota was extremely kind with me. Exccellent Service and Rental Department. My SUV was affected by the recall, and Toyota was kind to provided me with a rental vehicle. The manager in Exccellent Service and Rental Department. My SUV was affected by the recall, and Toyota was kind to provided me with a rental vehicle. The manager in this deparment left me speachless! I conclusion I had a good experience. More
If you are looking for MSRP cars, Elk Grove is the place to be. Service is great. If you need to have maintenance, they also have a nice team to depend on. Highly recommended. to be. Service is great. If you need to have maintenance, they also have a nice team to depend on. Highly recommended. More
The paperwork said a carwash was included, but it was not done. The paperwork also said that the tire pressures were checked and set to 32 psi, but in reality they were at 29 psi. I'm starting to wonder if t done. The paperwork also said that the tire pressures were checked and set to 32 psi, but in reality they were at 29 psi. I'm starting to wonder if they actually changed my oil...I've been coming for over 25 years, and it seems to get worse each time. More
Service representatives were very pleasant and courteous. Services rendered were no nonsense and quick. Customer received text and phone call promptly when the work was done Services rendered were no nonsense and quick. Customer received text and phone call promptly when the work was done More