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Elk Grove Ford
Elk Grove, CA
1,083 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas
Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more.
Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
The Journey to Your Next Car, Truck or SUV Starts Today
Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 1,083 reviews
Verified Customer
December 02, 2023
I purchased brand new truck From guys my heater doesn't work and air back light on? I go and then they give me $2900Estimate. Only 70,000 mile I'm not happy with you work and air back light on? I go and then they give me $2900Estimate. Only 70,000 mile I'm not happy with you More
by Pakhabib2002
December 01, 2023
I purchased 'the works' oil change package. I also had a coupon for this package for $89.99. Additional charges for diesel. I was charged $179 and told the coupon didn't apply for diesel oil ch I also had a coupon for this package for $89.99. Additional charges for diesel. I was charged $179 and told the coupon didn't apply for diesel oil changes. I also did not receive a tire rotation which was included in the package purchased. More
by JAKEHNTZ
November 30, 2023
Poor customer service culture at this dealership from sales to service. They just don't care! sales to service. They just don't care! More
by CDOUGSR
Employees Worked With
Do t remember his name. But it was prior to my visit. It was soooo difficult to get an appointment by phone that I had to drive to the dealership to make an appointment.
November 30, 2023
Communication was poor. Appt at 9.. not checked in for 20 minutes after arrival. Sounded like employee possibly not on property to check me in. Had to reach out and was give Appt at 9.. not checked in for 20 minutes after arrival. Sounded like employee possibly not on property to check me in. Had to reach out and was given wrong info initially. No greeting or acknowledgement upon return only person in lobby. Yes, person was on computer, but some kind of acknowledgement they noticed you there as couldn’t see their face. Also, the company needs bilingual front counter/ check in staff. Had to assist and receptionist didn’t try to find someone obvious language barrier. Since I started using this dealer in 2015 service has gone down on my opinion and interactions. More
by RARIE.68
Employees Worked With
Unknown names service Dept desk staff and check out staff and service rep on 11/21/23
November 30, 2023
When the car was there had great communication with my service rep. The second I picked up the car it took them a week to get back to me regarding a question I had and in the end there only answer was to service rep. The second I picked up the car it took them a week to get back to me regarding a question I had and in the end there only answer was to contact corporate. More
by Lmsmith2d
Employees Worked With
