Elk Grove Ford
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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They told me that an oil change was $99 and everything was included, but that’s was for the works. The oil change was only 49. Not really an honest way to do business, was included, but that’s was for the works. The oil change was only 49. Not really an honest way to do business, More
Poor to no communication. Repeated ignoring of messages left. Over a year of trying to resolve issues with my new vehicle without success and is now out of warranty Repeated ignoring of messages left. Over a year of trying to resolve issues with my new vehicle without success and is now out of warranty More
Professional, friendly, genuine interest in finding the problem. Excellent customer service! Thank you. They went the extra mile to solve the problem. problem. Excellent customer service! Thank you. They went the extra mile to solve the problem. More
Not enough people. I called Tuesday all afternoon to try to schedule an appointment because I had a tire problem that needed prompt attention. I finally just took it I called Tuesday all afternoon to try to schedule an appointment because I had a tire problem that needed prompt attention. I finally just took it and had to leave. They were nice; just short staffed. Did get oil changed at Sam’s to d, but did not get a sticker with the next mileage &/or dates. Now have an e-mail stating it is time for the next service but not certain if for oil change or something more. I specifically told the gentleman yes to whatever service is needed while you have it, but need xx k on Wednesday; the day I was talking to him. Do I need something else? When is the next oil change due? Can you send me the sticker for my car? More