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Elk Grove Ford

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
4.3
1,013 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
Contact Dealership

9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 1,013 reviews

December 07, 2023

I've had good experiences! Work was finished sooner than expected. We're very many cars in More

by moniqueferrissrealtor
Recommend Dealer
Yes
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Dec 07, 2023 -

Elk Grove Ford responded

Thank you so much for your excellent review, Monique! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 07, 2023

Took it in and asked for an oil change. Looked at the paperwork and was told only my tire needed repair, but the paperwork says there is a small oil leak. So left me wondering if my car had More

by cocognzlz
Recommend Dealer
Yes
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Dec 07, 2023 -

Elk Grove Ford responded

Thank you for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 07, 2023

Very polite. Got my oil change done fairly quickly even though I didn't have an appointment More

by bobwoodward
Recommend Dealer
Yes
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Dec 07, 2023 -

Elk Grove Ford responded

Thank you for your very kind review, Bob. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 06, 2023

I did not have an appointment the ladies at the cashier desk did not want to help me finally they took me too Nick and he was awsome. More

by Anglernick
Recommend Dealer
Yes
Employees Worked With
Nick in service
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Dec 06, 2023 -

Elk Grove Ford responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, Nick, feel free to contact us at your convenience. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 06, 2023

Easy to book appointments and goes above and beyond to make sure my car sits in the lot for the least time possible, when being Worked on More

by Spicecurry
Recommend Dealer
Yes
Employees Worked With
Gianna
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Dec 06, 2023 -

Elk Grove Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Elk Grove Ford, we look forward to having you as a valued customer for many years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 06, 2023

Nick greeted me promptly and communicated well Process was simple to schedule online. Friendly staff. More

by LINDAGRENZ
Recommend Dealer
Yes
Employees Worked With
Nick
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Dec 06, 2023 -

Elk Grove Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Linda, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 06, 2023

Always. have given great service and follow up on when my vehicle will be ready More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2023 -

Elk Grove Ford responded

Thank you, Mike! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 05, 2023

The experience was fast, efficient, and friendly. No issues at all and will be back again soon. More

by CALE1022
Recommend Dealer
Yes
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Dec 05, 2023 -

Elk Grove Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Elk Grove Ford, we look forward to having you as a valued customer for many years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 05, 2023

I brought my vehicle to the dealership for repair of a large scrape and several small scratches that were on my made to order truck when I purchased it. I called 3 times before Elizabeth called me to sche More

by COLEENMTATE
Recommend Dealer
No
Employees Worked With
Elizabeth Ceja
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Dec 08, 2023 -

Elk Grove Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Dec 11, 2023 -

COLEENMTATE responded

I have been in contact with Sarah several more times. I was told the body shop would contact me so we could take it there directly since I don’t trust the dealership anymore after they gave me my brand new made to order truck with damage already on it in mid October and the service department still can’t get it together to get it fixed 2 months later.

December 05, 2023

Very friendly from cashier to service person to Irene to transport driver! Key always make your trip home or back to the dealership a great experience! More

by rdgilmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
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Dec 06, 2023 -

Elk Grove Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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