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Elk Grove Ford
Elk Grove, CA
851 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas
Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more.
Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
The Journey to Your Next Car, Truck or SUV Starts Today
Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 851 reviews
Verified Customer
October 03, 2024
Great Dealership and pleasant service people and usually very prompt service. I’ve been coming here for four years. Yesterday was different though. Even with an appt which I made on line the week before I w very prompt service. I’ve been coming here for four years. Yesterday was different though. Even with an appt which I made on line the week before I waited 2 and a half hours for my car for just an oil change. I required no other work as my tires are brand new(two weeks old)and needed no rotation. Though the waiting area is clean and pleasant, it was more than upsetting to see my car sitting in front of it until after 1:00 when my appt was for 11:30 and I had arrived a few minutes ahead of that to a full drive way and wasn’t sure where I should be parking. My car was finished just a few minutes shy of 2:00. That’s just too long for an oil change with a scheduled appt. I drive from Lodi to have my car serviced as I feel this dealership is better run and more efficient so I was pretty disappointed with this visit. Even the service manager was aware of it and offered me a discount for my wait on this visit for my next visit. I’ll come back but I hope that they will book more wisely for my next appt. More
by Mona K
Employees Worked With
Ali in the service dept Quick Lane
October 03, 2024
FAST AND EASY. Saul and his crew of advisors are efficient. Ivan was the advispr who checked my wife's car. The promised 4 hours but got the vehicle back in 90 minu Saul and his crew of advisors are efficient. Ivan was the advispr who checked my wife's car. The promised 4 hours but got the vehicle back in 90 minutes! More
by edcamerino
Employees Worked With
SAUL, IVAN
October 02, 2024
Worst customer service I've experienced. Supposed to keep vehicle one day, was four days, wasn't informed what the delay was, when picked up parts were sitting on the dash. Supposed to keep vehicle one day, was four days, wasn't informed what the delay was, when picked up parts were sitting on the dash. More
by swiftsbrad
Employees Worked With
October 02, 2024
Great service provided by Service Manager. He understood issue and recommended repairs. Service was performed in a timely manner. Very professional and personable experience. He understood issue and recommended repairs. Service was performed in a timely manner. Very professional and personable experience. More
by Elk Grove Ford Owner
October 01, 2024
Service adviser,Michael was polite and perfessional, work got done in time and my car was taken car of,I'm very pickie and they did a great job got done in time and my car was taken car of,I'm very pickie and they did a great job More
by manuelredfearn
