Elk Grove Ford
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Great overall customer service I appreciated the communication and their willingness to help me instead of making me think I'm being given excuses communication and their willingness to help me instead of making me think I'm being given excuses More
Helpful with everything, quick responding, and knowledgeable. Wasn't able to get it done in anticipated time but got it done before estimated time. knowledgeable. Wasn't able to get it done in anticipated time but got it done before estimated time. More
Work was completed as requested, but took an extra day for no apparent reason. Communication was almost nonexistent until I reached out. Not a great first impression, but I have no issues with the work do for no apparent reason. Communication was almost nonexistent until I reached out. Not a great first impression, but I have no issues with the work done or the friendliness of the associates involved. Just work on improving communication during servicing. More
Excellent service. Felt valued as a customer. The staff was friendly and professional. They patiently answered all our questions. Felt valued as a customer. The staff was friendly and professional. They patiently answered all our questions. More
Let me drop the car off before they opened. When I went to pick it up, it wasn't quite finished. I explained I had an appointment, so they expedited the paperwork so I could get to my appointme When I went to pick it up, it wasn't quite finished. I explained I had an appointment, so they expedited the paperwork so I could get to my appointment on time. More