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Elk Grove Ford

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
4.3
1,015 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 1,015 reviews

January 28, 2024

I loved the fact you respected my appointment. I had a 215pm appointment, I arrived at 2pm. My car went in at 210 and worked on right away. Love that! More

by MCKJOHN7
Recommend Dealer
Yes
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Jan 29, 2024 -

Elk Grove Ford responded

Thank you for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 28, 2024

Good services Freindly Kindness with spanish speaking personal Very carefully explanation Happy face I will be back next time More

by ROSACLR
Recommend Dealer
Yes
Employees Worked With
Very good
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Jan 29, 2024 -

Elk Grove Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 28, 2024

Mike made sure that my car was fixed. He kept me informed on what was going on with it. More

by Gwann73
Recommend Dealer
Yes
Employees Worked With
Mike
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Jan 29, 2024 -

Elk Grove Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 28, 2024

work done as quoted and finished on time. Service was professional and polite. As plearurable as a service visit could be. More

by chrisbfishin
Recommend Dealer
Yes
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Jan 29, 2024 -

Elk Grove Ford responded

It's great to hear that we were able to help you out, Chris. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Elk Grove Ford! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 27, 2024

Good. Had some issues with dropping off my car, and a very rude service agent told my sister that she would be unable to drop off the car and basically dis More

by acrogymjudge
Recommend Dealer
Yes
Employees Worked With
Gianna
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Jan 28, 2024 -

Elk Grove Ford responded

Thank you for taking the time to share your thoughts on working with Gianna and our team. We're glad to hear we delivered such a great experience! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 27, 2024

Brought in truck for work and the work was done on a timely fashion. ?? More

by HMORROW54
Recommend Dealer
Yes
Employees Worked With
Randy Baptista
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Jan 28, 2024 -

Elk Grove Ford responded

Thank you for your business and this review. We're happy to hear Randy and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 27, 2024

Service experience was very good. Service was completed in a very timely manner. Service rep was very helpful, courteous and professional. More

by DERMOTG5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Baptista
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Jan 28, 2024 -

Elk Grove Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 27, 2024

It was good. It was good. She got things done and what was not able to get done, she scheduled it. More

by RonMan57
Recommend Dealer
Yes
Employees Worked With
Gianna
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Jan 28, 2024 -

Elk Grove Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 27, 2024

Fast and informative He was on point and called me with updates and very Protestant More

by HERNANCORONEL20
Recommend Dealer
Yes
Employees Worked With
Randy
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Jan 28, 2024 -

Elk Grove Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Randy met your expectations. Thank you for choosing Elk Grove Ford, we look forward to having you as a valued customer for many years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 27, 2024

Professional. I notifies them of a mistake and they corrected it without issue or debate. They were superb. More

by SWAIN001G
Recommend Dealer
Yes
Employees Worked With
Ivan. Then Saoul, and Jason.
Report | Print
Jan 28, 2024 -

Elk Grove Ford responded

Thanks for sharing about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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