Elk Grove Ford
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Good. Had some issues with dropping off my car, and a very rude service agent told my sister that she would be unable to drop off the car and basically dis Had some issues with dropping off my car, and a very rude service agent told my sister that she would be unable to drop off the car and basically dismissed her when Gianna asked us to drop it off in the morning that day. We got it sorted out so it was all fine. More
Service experience was very good. Service was completed in a very timely manner. Service rep was very helpful, courteous and professional. Service was completed in a very timely manner. Service rep was very helpful, courteous and professional. More
The quick lane service writers have no personality. It's a chore to have to take truck in for service and deal with bad/unfriendly attitude. Most recently my truck was in for a 90k service. They had it It's a chore to have to take truck in for service and deal with bad/unfriendly attitude. Most recently my truck was in for a 90k service. They had it for a week as I was out of town and have them ample time. When I arrived to pick up, the check engine light was on. Was not on when dropped off. Turns out was not an issue, a sensor didn't get connected back after the service. But is incredibly poor quality control. I just purchased a brand new for truck. I will not be using Elk Grove ford for this new vehicle. More