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Elk Grove Ford

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
4.4
863 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 863 reviews

February 01, 2024

Easy to work with they took me right in and they fixed the problem Great More

by Michaeljbua
Recommend Dealer
Yes
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Feb 01, 2024 -

Elk Grove Ford responded

Michael, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 01, 2024

Tony was spot on in all phases of getting my truck serviced I was very happy with the service I received, can't say enough More

by kylewheeler
Recommend Dealer
Yes
Employees Worked With
Tony Farris
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Feb 02, 2024 -

Elk Grove Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Tony here at Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 31, 2024

Gianna helped me so much with dealing with the cost of repairs. She exceeded my expectations on this. It was difficult at times to reach someone in service who can give me an estimate of time needed f More

by GUERERROROXANN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gianna
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Feb 01, 2024 -

Elk Grove Ford responded

Roxann, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gianna met your expectations. Thank you for choosing Elk Grove Ford, we look forward to having you as a valued customer for many years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 31, 2024

This ford dealership has the best customer service, quality craftsmanship. Very informative at all times. I lived 45mins away and I’m willing to make the drive to have them serviced all my fleet and pe More

by Saovue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
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Feb 01, 2024 -

Elk Grove Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Elk Grove Ford! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 31, 2024

From how I described the problem she pretty much already knew what was wrong and was very helpful with everything and even offered to have my car delivered to me when it was finished More

by sdf4977
Recommend Dealer
Yes
Employees Worked With
Gianna stellato
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Feb 01, 2024 -

Elk Grove Ford responded

Thanks for sharing your thoughts about your experience with Elk Grove Ford. Gianna and our team appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 31, 2024

Very responsible, good at following up on problems Nick was a good hire you're lucky More

by 920SAC
Recommend Dealer
Yes
Employees Worked With
Nick
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Feb 01, 2024 -

Elk Grove Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Nick and our team, and don't hesitate to let us know if we can be of further assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 31, 2024

Magali greeted me, took my vehicle and then kept me informed with the progress. It was great service from her. More

by GREGZAPATA
Recommend Dealer
Yes
Employees Worked With
Magali, and she was excellent.
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Feb 01, 2024 -

Elk Grove Ford responded

Greg, It's great to hear that Magali was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Elk Grove Ford! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 30, 2024

Over the years it's been pretty good. Ive dealt with service advisors on the other side as well as Quick Lane. More

by LOCNLODE
Recommend Dealer
Yes
Employees Worked With
Nick--Quick Lane
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Jan 31, 2024 -

Elk Grove Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Elk Grove Ford, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 30, 2024

Good service Nice and friendly got my vehicle done within good time.told me about my vehicle health and what needed service I needed More

by BLBAULWIN
Recommend Dealer
Yes
Employees Worked With
5
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Jan 31, 2024 -

Elk Grove Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 30, 2024

Good communication, particularly regarding last service was not done properly with loose filter, resulting oil leaking, but associate handed the comment well and related over to the technicians and service More

by Ramirezluis456
Recommend Dealer
Yes
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Jan 31, 2024 -

Elk Grove Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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