Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Elk Grove Ford
Elk Grove, CA
863 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas
Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more.
Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
The Journey to Your Next Car, Truck or SUV Starts Today
Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 863 reviews
Verified Customer
February 02, 2024
Although I was told I could drop the car off the night before my 7 o’clock appointment there was no one to advise me where I should go and when I did ask someone they directed me to the wrong spot. The ne before my 7 o’clock appointment there was no one to advise me where I should go and when I did ask someone they directed me to the wrong spot. The next morning the service agent did call me just before 8 o’clock asking me again what the problem was that I was coming in for. He texted me the number where I could reach him which I did about 2:30 in the afternoon. They still had not looked at my car level on diagnosed what the problem was. He was advised that I needed to take the car home and could not leave it overnight , so they did finally get it in. The diagnosis was a bad key fob which was causing the locks to go on and off in the horn to beep on its own. It does make me question why the windows went down on their own. They further diagnosed the fact that the back up image was upside down as a bad camera . This question as well but it could be. I took the battery out of the key fob and have not had a problem since so maybe they were right More
by DERRICKMULLIN
Employees Worked With
February 02, 2024
I had a recall issue taken care of. Trying to reach someone to set up the service was a hassle, but once I got to the appointment, I was treated very well. Trying to reach someone to set up the service was a hassle, but once I got to the appointment, I was treated very well. More
by RDMYPNYII
Employees Worked With
Giana and Irene
February 02, 2024
No tire rotation was done for The Works I paid for. Per service representative I needed to replace 2 front tires. My mechanic stated my tires did not need replacing.,l looked and saw no tire worn or sh Per service representative I needed to replace 2 front tires. My mechanic stated my tires did not need replacing.,l looked and saw no tire worn or shredding. My “service” light was not reset. Very disappointed. More
by Annette Winn
Employees Worked With
Ukn
