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Elk Grove Ford

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
4.4
862 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
Contact Dealership

9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 863 reviews

February 07, 2024

I had a great experience. I dropped off my vehicle in the morning at Elk Grove Ford. They gave me an Uber ride home, and then when the service was done, they dropped it off in More

by Gpawdelp
Recommend Dealer
Yes
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Feb 07, 2024 -

Elk Grove Ford responded

Thank you for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 07, 2024

We took car in for a simple oil change. No other issues were going on at time of oil change. The next day we could not drive the car. We had the car towed in and was told today a new engine More

by MYMAMABINKY
Recommend Dealer
Yes
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Feb 08, 2024 -

Elk Grove Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 06, 2024

Very good Mike kept me up to date on all actions. Mike is an asset to the dealership. More

by dudley49er
Recommend Dealer
Yes
Employees Worked With
Mike
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Feb 07, 2024 -

Elk Grove Ford responded

Thank you so much for your excellent review! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 04, 2024

Everything went very well with our service. We have no complaints with our service, we had a great experience. More

by EDWARDHCONTRERAS
Recommend Dealer
Yes
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Feb 05, 2024 -

Elk Grove Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Elk Grove Ford, Edward, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 04, 2024

Nicholas was very attentive and assisted me. Overall, the service in the past has been pretty slow where I have to seek out someone for help. The service was quick, and they were able to fix my More

by SAC_TEACH
Recommend Dealer
Yes
Employees Worked With
Nicholaus , he was awesome.... a 5. I think overall, the dealership service is a four.
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Feb 05, 2024 -

Elk Grove Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Nicholas delivered such a great experience! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 04, 2024

Excellent customer service. work was done in a timely matter. Prices of the service is great More

by dhernandez1962
Recommend Dealer
Yes
Employees Worked With
Reyes Gutierrez
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Feb 05, 2024 -

Elk Grove Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 04, 2024

Service was prompt, but the price seems a bit steep I think the invoice should be more detailed about what we received for what we paid. More

by DALDEN
Recommend Dealer
Yes
Employees Worked With
Saul
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Feb 05, 2024 -

Elk Grove Ford responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 03, 2024

Had a great experience on customer service from Mike to get my truck fixed as promised on time ,outstanding customer service, responsible, friendly and professional. More

by Ashish Singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Capas
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Feb 05, 2024 -

Elk Grove Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Ashish, and don't hesitate to let us know if we can be of further assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 03, 2024

Excellent Describe the process with the repair, and reviewed with the mechanic, double check the concerns More

by SMOOTHINTENT
Recommend Dealer
Yes
Employees Worked With
Manager
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Feb 05, 2024 -

Elk Grove Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 02, 2024

It was great customer service and great person who was helping me I don't have appointments that time but they take me in with there busy schedule thank you so much for helping me out More

by Randhawakarnal
Recommend Dealer
Yes
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Feb 02, 2024 -

Elk Grove Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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