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Elk Grove Ford

Elk Grove, CA

4.4
861 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
Contact Dealership

9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 861 reviews

March 02, 2024

Everything went smoothly and they got me in and out quick Great experience overall Friendly More

by s_nicolewood
Recommend Dealer
Yes
Mar 03, 2024 -

Elk Grove Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 02, 2024

No Hassle in and out Smoothly Steph and the Staff were amazing loved the hassle free experience More

by Hotmike65
Recommend Dealer
Yes
Employees Worked With
Steph
Mar 03, 2024 -

Elk Grove Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 02, 2024

Great service and fast The tec had knowledge of my car. They even asked if I was in the market for a car More

by MSOUT76218
Recommend Dealer
Yes
Mar 03, 2024 -

Elk Grove Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 01, 2024

Consultant Mike was excellent. He was attentive, knowledgable and was able to get my problem resolved expeditiously. I attempted to do some work but waiting area was near receptio More

by golfbum19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Elk Grove Ford responded

Thanks for sharing about your experience with Elk Grove Ford and for your feedback! We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 29, 2024

They are great with quality and speed. They notice people that are in need. Way to go. More

by WILLISROGER41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Elk Grove Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 29, 2024

She performed all necessary tests and appears to have solved the problems Service was great ?? More

by N2GFF
Recommend Dealer
Yes
Employees Worked With
Linda
Jul 21, 2024 -

Elk Grove Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 28, 2024

No sticker on windshield On when to return For next oil change That's all Later More

by blakemitchell
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ivan
Feb 28, 2024 -

Elk Grove Ford responded

Blake, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 27, 2024

Excellent service and communication The service that was performed on my vehicle was very good. The service advisor, Linda took really good care of me. More

by edwincamargo25alamilla
Recommend Dealer
Yes
Employees Worked With
Linda
Feb 27, 2024 -

Elk Grove Ford responded

Edwin, Thank you for your very kind review. Linda and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 27, 2024

Arren was very professional and extremely efficient in his work. Everything went by quickly and he is awesome in customer service. More

by Gabriellegarcia46
Recommend Dealer
Yes
Employees Worked With
Arren
Feb 27, 2024 -

Elk Grove Ford responded

Gabriella, Thank you so much for your kind words for Arren and for taking the time to leave us this wonderful feedback! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 25, 2024

This has been my service center of choice for several years. I called and spoke with Nick about an engine problem I was having, and he took care of scheduling the service, and kept me informed of the pro More

by DLANE424
Recommend Dealer
Yes
Employees Worked With
Nick Mortensen, Assistant Service Manager
Feb 25, 2024 -

Elk Grove Ford responded

Thanks for sharing about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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