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Elk Grove Ford

Elk Grove, CA

4.4
861 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
Contact Dealership

9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 861 reviews

March 20, 2024

Great communication, great service. Made purchasing a vehicle hassle free. Very fair, would definitely work with them again. More

by ASLOAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin, Rachel
Mar 21, 2024 -

Elk Grove Ford responded

Thanks for sharing about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 19, 2024

Our 2022 Ford Escape Hybrid has spent a good deal of it’s young life at the Service Center. The first year we had continuous air conditioning problems but they eventually corrected it after several visits. I More

by D.FARLEY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Elk Grove Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 19, 2024

Hi this is Edris Amiri. i did serviced with Elk Grove ford for 3 or 4 days was in service but after that today I woke up to turn on my car it didn't turn on even though I ask More

by Edrisamiri15
Recommend Dealer
No
Employees Worked With
Mickle
Jul 11, 2024 -

Elk Grove Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 15, 2024

Great dealership, I’ve bought several vehicles from Elk Grove Ford and have all of them serviced here as well. More

by KNOCKOUTGLASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnnie Perkins Rachel Wood
Mar 17, 2024 -

Elk Grove Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 13, 2024

Outstanding customer service which went above and beyond. Love the drop off service. Excellent staff. More

by SHAYN007
Recommend Dealer
Yes
Employees Worked With
Linda
Jul 12, 2024 -

Elk Grove Ford responded

Thank you for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 13, 2024

She it's friendly She it's friendly and take for the customer,my problem it's my car have same situation every year More

by ajherrerac
Recommend Dealer
Yes
Employees Worked With
Linda
Jul 22, 2024 -

Elk Grove Ford responded

AJ, Thanks for sharing your thoughts about your experience with Elk Grove Ford. Linda and our team appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 10, 2024

Excellent service Excellent service, they explain everything in detail, I highly recommend them Excellent service, they explain everything in detail and they don't make you wait long to serve you. I More

by hoaldana6310
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 10, 2024 -

Elk Grove Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 10, 2024

Ivan, Elizabeth and the man at the service counter went above and beyond to help me. A+ service. I'm so grateful for them More

by sindymc2001
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ivan and Elizabeth
Mar 10, 2024 -

Elk Grove Ford responded

Thank you for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 10, 2024

It was all good. Got done what I wanted to do. The only thing they didn't do was find a screw for the visor. More

by Shaonnia
Recommend Dealer
Yes
Mar 10, 2024 -

Elk Grove Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 10, 2024

I had an appointment for Friday and I dropped it off Thursday after 3:30 and they had everything done by 4:30 I love the service that gave me thank you More

by SHARDEN4468
Recommend Dealer
Yes
Employees Worked With
Ivan
Mar 11, 2024 -

Elk Grove Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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