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Elk Grove Ford

Elk Grove, CA

4.4
851 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 851 reviews

October 25, 2024

Gave me a good time estimate and cost estimate when I got there, and a good debrief after work was completed. More

by Marty Bose
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Saul Reyes Gutierr
Oct 27, 2024 -

Elk Grove Ford responded

Marty, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 25, 2024

The service department is great. Mike always takes great care of all my Ford Vehicles More

by BENNETT.BYINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Oct 27, 2024 -

Elk Grove Ford responded

Thank you, Bennett, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 24, 2024

Overall the experience was great. Jon, Steven and Manny worked closely with us to make the purchase as easy as possible. We love Elk Grove Ford! More

by WRKIRKHAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Luna, Steve Hancock
Oct 24, 2024 -

Elk Grove Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 24, 2024

Steven Magana, the salesperson was amazing to work with. Easy to work with, straightforward and very respectful of our time. The finance gentleman was also great to work with and explained everything to me. More

by Jordan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Magana
Oct 25, 2024 -

Elk Grove Ford responded

jordan, Thank you so much for your excellent review! We are so glad that Steven had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 24, 2024

The service manager is hard to get a hold of. . o paid out of pocket over 1000.00 and they were going to submit the claim. Tried to call and no one will call me back. Warranty would pay for it but More

by louisverhoeven21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Oct 27, 2024 -

Elk Grove Ford responded

Thank you for providing this feedback, Louise, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 23, 2024

I've been going here for service for about 25 years. They are fast and reliable. Especially impressive is how clean the shop is. They keep my 1998 Expedition running and it has about 300,000 miles on More

by Don Price
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick Lane
Oct 23, 2024 -

Elk Grove Ford responded

Thank you for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, Don, and we hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 23, 2024

I visited several other Ford dealerships in the area before coming to Elk Grove Ford. The staff is extremely professional, knowledgeable, and friendly. There was no pressure, and instead I was encourage More

by Yanni
Recommend Dealer
Yes
Employees Worked With
David, Rachel
Oct 24, 2024 -

Elk Grove Ford responded

Yanni, Thank you for taking the time to share your thoughts on working with David, Rachel, and our team. We're glad to hear we delivered such a great experience! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 22, 2024

Trevor was incredibly helpful and knowledgeable. He applied absolutely no pressure to buy. I would definitely do business with them again. More

by jdes2762
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor
Oct 22, 2024 -

Elk Grove Ford responded

Thank you for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We're glad that Trevor was able to help, and we hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 22, 2024

Everyone is nice including the parts department and service personnel. So you can go over and get your car fixed at EG Ford no problem 👍🏼 More

by WBATARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paull is always answering my questions
Oct 22, 2024 -

Elk Grove Ford responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Elk Grove Ford, we look forward to having you as a valued customer for many years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 22, 2024

My service advisor (Lizzie) kept me abreast of what was going on with my car, handled all of the extended warranty business for me, and just made things very simple. I’ve gotten a lot of work done here an More

by porschelovert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lizzie in service…
Oct 22, 2024 -

Elk Grove Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Lizzie delivered such a great experience! We appreciate you choosing Elk Grove Ford and helping spread the word about us. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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