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Elk Grove Ford
Elk Grove, CA
860 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas
Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more.
Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
The Journey to Your Next Car, Truck or SUV Starts Today
Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 860 reviews
April 30, 2024
Every time I have come for mileage based services (not just an oil change) I have received subpar service. Last year the key from the fob was lost, the headlights were dead, the brake fluid reservoir was just an oil change) I have received subpar service. Last year the key from the fob was lost, the headlights were dead, the brake fluid reservoir was not properly attached, and the battery died a week later. The service manager took care of the issues so I decided to go ahead and give it another try. The check engine light came on, I made a 7:45 am appointment and stated I would need to know by 3 pm if I would not be getting the car back. At 3:30 pm I reached out to find out the technician was just getting started. What is the point of an early appointment if the car sits all day? I can the specific error code but the technician could not find the issue, noting that the spark plugs were well worn. But by now it's too late to complete a change. Make an appointment for Monday for 100k service. When I get the car back, the exterior thermometer read -40°F. Thinking it could just be an issue like when getting a car wash, I drove around town a bit. Problem did not resolve, came back. Instead of being someone to fix the issue, I was told i could make an appointment for the next day. Once again, when I described the issue what was said was not conveyed...I specifically stated there was an issue with the thermometer... the appointment was written up as "CUSOTMER WAS JUST HERE AND IS NOT TOO HAPPY" You bet I wasn't too happy. Fortunately the thermometer finally fixed itself, meaning I do not have to deal with the service department again. More
by LTAYLOR6000
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