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Elk Grove Ford

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
4.3
860 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
Contact Dealership

9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 860 reviews

May 10, 2024

Friendly, they to listen to your questions and concerns. Give you informed answers and information. They are not pushy. More

by Kalas,M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Wood 5 star.
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May 11, 2024 -

Elk Grove Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 10, 2024

Great customer service, above and beyond for their customers! Quick, easy and accommodating! The courtesy car is a plus! Great friendly people!! More

by RANDYBARANEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Wood and Tony
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May 11, 2024 -

Elk Grove Ford responded

Randy, We are very happy to hear Rachel and Tony provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 09, 2024

I purchased a vehicle with Elk Grove Ford. They had really friendly service and were very helpful More

by PETEAYALA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Great service
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May 09, 2024 -

Elk Grove Ford responded

Pete, Thank you so much for your excellent review! We are so glad that Cale and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 09, 2024

They were kind and courteous. On time, and explained everything in full detail. Excellent customer service. More

by Consulaws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The receptionist at the front desk and the young lady who actually serviced me. I'm not sure who Cale Wood is.
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May 10, 2024 -

Elk Grove Ford responded

Thank you for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 09, 2024

They’ve chosen really good employees, especially their service advisor Elizabeth, she is very communicative and goes above and beyond. More

by SMEDDOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Luna, Elizabeth Meddock, Rachel Wood
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May 10, 2024 -

Elk Grove Ford responded

We are very happy to hear Cale, Elizabeth, and our team provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 08, 2024

Nick was my service manager. Kept me informed. Still not sure what the issue. Hopefully it doesn’t happen again. More

by Gsack
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not go to sales department
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May 08, 2024 -

Elk Grove Ford responded

Thanks for sharing about your experience with Nick here at Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 07, 2024

Clerks are always courteous and friendly. They greet me with a smile and let me know how long the wait might be. I’ve never had to wait long More

by haamidkhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Elk Grove Ford responded

Haamid, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 07, 2024

Service department is the best. Easy to get into and did exactly the work necessary. Highly recommend. More

by MLWSPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Elk Grove Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 06, 2024

Quick and respectful. Very polite on the phone. Shuttle driver was very friendly. Will go back for future work to be done. More

by ejmoblieblasting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Elk Grove Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 06, 2024

The team was very accommodating and completed my service quite quickly. They were very attentive and the facility was welcoming. More

by Kie B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Elk Grove Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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