Elk Grove Ford
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Excellent service and the Staffs are very helpful. Thank you so much for your service. Your service id excellent. i got My car early that it was ptomised. Thanks sgsin. Thank you so much for your service. Your service id excellent. i got My car early that it was ptomised. Thanks sgsin. More
Very helpful. Communication is great. Customer service is on point. I will continue have my car serviced here as well as purchase my next one. Communication is great. Customer service is on point. I will continue have my car serviced here as well as purchase my next one. More
Maybe it was just an off day because I haven’t had this experience in the past. But it should not take 7 hours to do an oil change tire rotation, and a few other small routine things. I was told it would o experience in the past. But it should not take 7 hours to do an oil change tire rotation, and a few other small routine things. I was told it would only take 3 hours. Also, I don’t even think they looked at the air filter in my car when I specifically told them I lived in the country and it most likely needed to be changed. It was caked full of debris. The first time I came here for service I had a pretty good experience, this time not so much. More
Customer service and value, backed by the Ford Company along with being a pillar in the local community for so long, coalesce to ensure I’m headed to Elk Grove Ford for all my future Ford needs. along with being a pillar in the local community for so long, coalesce to ensure I’m headed to Elk Grove Ford for all my future Ford needs. More
Was told when we bought the car we would get free lifetime oil changes. Wasn’t told it was only 2 times a year. Would’ve been nice to know upfront. The girl who helped me was very sweet so it wasn’t lifetime oil changes. Wasn’t told it was only 2 times a year. Would’ve been nice to know upfront. The girl who helped me was very sweet so it wasn’t her fault. More