Elk Grove Ford
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Excelente service. Staff was helpful, knowledgeable, and very professional. Overall the dealership and staff exceeded my expectations. Staff was helpful, knowledgeable, and very professional. Overall the dealership and staff exceeded my expectations. More
Responded quickly and was able to come to my home which is a big plus. The technician was great and explained everything. My only issue is I was told I would receive a receipt by email and I have not recei is a big plus. The technician was great and explained everything. My only issue is I was told I would receive a receipt by email and I have not received anything. More
Staff was great! But back wiper installed does not clear the window. I was told it would fix itself but it's been a week and STILL doesn't clear the window!! I've had But back wiper installed does not clear the window. I was told it would fix itself but it's been a week and STILL doesn't clear the window!! I've had these replaced yearly and this has never been an issue in the past. Not very happy with the wiper! Will be back in if it's not resolved by next week. More
terrible service would not recommend to anyone took my truck in to have a house put on to pass smog on Tuesday at 8:15 was told they would start on it at 8:45 never did so and never bothered to call back truck in to have a house put on to pass smog on Tuesday at 8:15 was told they would start on it at 8:45 never did so and never bothered to call back when I left messages or be courteous. to call and say it would not be ready. Waited around on Wednesday same thing even when I call and left more messages finally around 5 I spoke with a live person and was told it needed 4 hoses that they had to get and would not be ready till Thursday. This lack of communication needs to be addressed as your customer service is awful I have already left a message on yelp stating how awful Ford Dealership is. I will never be coming back there I will find some place else who cares about there customers better. More



