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Elk Grove Ford

Elk Grove, CA

Overview
Employees
Reviews
4.4
1,897 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
Contact Dealership

9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 1,897 reviews

February 17, 2026

Waiting for the service manager to call me back, but I have not heard back yet still waiting More

by ROMEOJ1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad is a service advisor and us service manager
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February 17, 2026

Can't talk to anyone no return calls regarding my service Same problem since your new staff poor service with getting answers More

by Lauramarie1958
Recommend Dealer
No
Employees Worked With
Lesly I think I put in a call to her the next day still no return call
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February 16, 2026

I brought my car in for a recall. They proceeded to do a full vehicle inspection and tried to upsell me a very expensive battery when mine is perfectly fine. I do all my own repairs, More

by ourdadsgarage
Recommend Dealer
No
Employees Worked With
Cashier. Not sure of name
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Feb 19, 2026 -

Elk Grove Ford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to get in touch with you and address your concerns. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 16, 2026

Everything went well. I was just there for a few minutes to drop off my truck and a few minutes to pick it up, but everything went fine. More

by Jwolfe9226
Recommend Dealer
Yes
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Feb 16, 2026 -

Elk Grove Ford responded

We’re pleased your visit was quick and efficient. It’s great to hear the service on your Ford F-150 went smoothly. If you need anything in the future, feel free to reach out. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 16, 2026

Excellent service and I so appreciate Brads efforts Caring, concise, and returns calls. Brad is a great example of doing great service More

by TXDURAN
Recommend Dealer
Yes
Employees Worked With
Brad
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Feb 16, 2026 -

Elk Grove Ford responded

We’re glad our team offered caring, concise support and promptly returned your calls while servicing your Ford. Thank you for the five-star rating. Feel free to reach out anytime you need assistance again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 16, 2026

Friendly and efficient! Always excellent service and the work is done on the timeline that is provided when checking in. More

by douglropel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2026 -

Elk Grove Ford responded

Thanks for highlighting our friendly and efficient service. We’re glad Cale and the team completed your Ford service within the promised timeline. We look forward to assisting you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 16, 2026

Was greeted quickly with a happy handshake came in for just oil change and tire rotation. Was in and out quickly More

by SESCORCIA44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul
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Feb 16, 2026 -

Elk Grove Ford responded

It’s great to hear you felt welcomed with a quick greeting and handshake. We’re pleased to have provided a fast oil change and tire rotation for your Ford Explorer. Feel free to stop by anytime you need service. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 16, 2026

Tony was very helpful and knowledgeable. He diagnosed the issue and got me into the shop ASAP. He communicated well and let me know when it was ready for pickup. More

by MRBDMARTIN
Recommend Dealer
Yes
Employees Worked With
Tony, in the diesel shop. He's the best.
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Feb 17, 2026 -

Elk Grove Ford responded

Thank you for the five-star rating. We’re pleased our service team quickly diagnosed the issue, got your Ford F-150 in right away, and kept you updated until it was ready. Please let us know if you have any questions in the future. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 15, 2026

I've been having so much trouble with my car and I've taken it to multiple other Fords. You guys were able to take care of the problem with outstanding customer service. You guys were also efficient and More

by loladimag
Recommend Dealer
Yes
Employees Worked With
Mike
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Feb 15, 2026 -

Elk Grove Ford responded

We appreciate you bringing your Ford Bronco to us. Our team is pleased to have resolved the issue in just two days after your visits to other Ford service centers. We look forward to helping keep your Bronco running smoothly. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 15, 2026

Tony the Sales Manager and Clay in Sales were great! Finance went as expected and smoothly. I've been wanting to buy a new truck for some time now and they located a truck I could live with and buy it! More

by New Truck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Sales Manager five stars!
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Feb 15, 2026 -

Elk Grove Ford responded

Thank you for choosing a Ford Maverick and sharing your experience. We’re glad that Cale and our team made financing smooth and helped you find the right truck. We appreciate your trust and look forward to assisting you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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