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Elk Grove Ford

Elk Grove, CA

Overview
Employees
Reviews
4.4
1,725 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
Contact Dealership

9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 1,725 reviews

January 09, 2026

Quick service kept in touch about how my truck was coming along Anthony was awesome More

by JULIO.CARRASCO
Recommend Dealer
Yes
Employees Worked With
Anthony on fleet service
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Jan 09, 2026 -

Elk Grove Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 09, 2026

They are very respectful, considerate, and hard working. They tried their hardest to complete the job as fast as they could and I appreciate all the hard work. More

by MICHELLEW.SACSCG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2026 -

Elk Grove Ford responded

Thanks for sharing your thoughts about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 09, 2026

Tony Farias and Cameron are awesome and have been my go to for the last 10+ years More

by JASONTHANDI
Recommend Dealer
Yes
Employees Worked With
Tony Farias and Cameron are awesome and have been my go to for the last 10+ years
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Jan 09, 2026 -

Elk Grove Ford responded

Thanks for sharing your thoughts about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 09, 2026

Special ordered new truck. They were very accommodating. Kept me informed on status of vehicle and its progress More

by AFMAYNE
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2026 -

Elk Grove Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Elk Grove Ford. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 08, 2026

Three calls to schedule a service appointment. They took 6 hours to diagnose the wrong problem that I. brought the car for. The issue was transmission and they found the exhaust pipe was loose. I More

by Angel
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Jan 12, 2026 -

Elk Grove Ford responded

We're sorry to hear about your experience, Angel, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 08, 2026

Staff a bit overwhelmed. Work was done well If staff wasn't overwhelmed the experience would be better More

by JEFFREYAH
Recommend Dealer
Yes
Employees Worked With
Adrian, he was very good. Not enough staff though
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Jan 09, 2026 -

Elk Grove Ford responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, Jeff, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 08, 2026

Thorough with the inspections and they had my truck back to me in a timely manner More

by robert.montanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Montanez
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Jan 08, 2026 -

Elk Grove Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Elk Grove Ford. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 08, 2026

Better than in the past As well as can be expected for a car dealership. Does this satisfy the word requirement? More

by ATHEY.MATT
Recommend Dealer
Yes
Employees Worked With
James Cruz
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Jan 08, 2026 -

Elk Grove Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 08, 2026

Great service and Very helpful to find a good discount. Thank you for the recommendation More

by mmendozm
Recommend Dealer
Yes
Employees Worked With
Quick lane
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Jan 08, 2026 -

Elk Grove Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 08, 2026

The staff there were Fast, friendly and efficient. They explained everything they worked on thoroughly. More

by TABIBELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Reyes
Report | Print
Jan 08, 2026 -

Elk Grove Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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