Elk Grove Ford
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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I was Quoted a price for the service when I called to make an appointment. And when I arrived, the guy at the desk told me the dealer recommended service was different and almost 3 times as much for the make an appointment. And when I arrived, the guy at the desk told me the dealer recommended service was different and almost 3 times as much for the service. You should get your act together More
Very thankful they were able to process my transaction so quickly. Johnny and Tony were pushy at all, respected my time constraints, and moved Efficiently. I appreciate the effort. quickly. Johnny and Tony were pushy at all, respected my time constraints, and moved Efficiently. I appreciate the effort. More
My service advisor was great but overall service leaves a lot to be desired. I asked for my truck to be washed after they had it for over a month and it was returned dirty back to me. I cannot blame the se lot to be desired. I asked for my truck to be washed after they had it for over a month and it was returned dirty back to me. I cannot blame the service advisor because she was out of the office. The person that ended returning refused to take responsibility and in fact walked away from blaming her peer. More
Great car shopping experience. Our Salesmen, Steve Hancock was professional, Knowledgeable and easy to work with. Best car buying experience we’ve ever done. Our Salesmen, Steve Hancock was professional, Knowledgeable and easy to work with. Best car buying experience we’ve ever done. More
I've always had great service here. Everyone is courteous and helpfull. Appointment was easy to schedule on line and location easy to get to. Everyone is courteous and helpfull. Appointment was easy to schedule on line and location easy to get to. More
I brought my car in on Thursday and they were able to schedule my car for service the next morning. It took several days for them to determine the issue then told me what needed to be done. Thankfully it schedule my car for service the next morning. It took several days for them to determine the issue then told me what needed to be done. Thankfully it was under warranty. They order me a rental car while me car was in service. More
The staff are all nice and friendly. Ivan yesterday did a great job. Even though I didn’t have an appointment he was able to check in my car for an oil change. Usually I call Saul but ye Ivan yesterday did a great job. Even though I didn’t have an appointment he was able to check in my car for an oil change. Usually I call Saul but yesterday he was busy when I called. More