Elk Grove Ford
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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While my car was in for service I needed to have my driver side visor replaced at the same time .Ms. Oliver said she it would be checked out. Did not happen. Now I have to return and waste more time. driver side visor replaced at the same time .Ms. Oliver said she it would be checked out. Did not happen. Now I have to return and waste more time. Unhappy. More
I had this experience in Quick Lane. I am writing to express my dissatisfaction with the recent service I received at your establishment. During my visit, I specifically requested both a I am writing to express my dissatisfaction with the recent service I received at your establishment. During my visit, I specifically requested both an oil change and a tire rotation. Unfortunately, it appears that these services were not performed as requested. Even after the initial service, I indicated my willingness to wait for the tire rotation to be completed. However, this was still not addressed. I value the quality of service your company has provided More
Never called me when the parts came in to make another appointment. Lizzie said she would call me and never did. Called and the lady covering the phones had no idea what I was talking about and told me appointment. Lizzie said she would call me and never did. Called and the lady covering the phones had no idea what I was talking about and told me to call back the next day since Lizzie was out of the office. I told her to read the account notes and I had already made vehicle arrangements for Tuesday. Loud noise never addressed despite offering to show technician the noise More