Elk Grove Ford
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,183 reviews
We had a great experience with the Fleet Service Department at Elk Grove Ford. The staff was helpful, knowledgeable, and made the process smooth from start to finish. Excellent communication and dep Department at Elk Grove Ford. The staff was helpful, knowledgeable, and made the process smooth from start to finish. Excellent communication and dependable service — definitely appreciated. More
They had my car for 3 days, no communication unless it was initiated by me, no parts, wasn't fixed but I had to pay over $300. Someone was supposed to call me yesterday and they didn't. Joe said Jose woul was initiated by me, no parts, wasn't fixed but I had to pay over $300. Someone was supposed to call me yesterday and they didn't. Joe said Jose would call me today and he didn't. Left a message for a supervisor and have not heard back from them. How is any of this good business? I still need my car fixed. More
Great! Jose kept us in the loop with regular updates regarding the ongoing work and effects on cost. We're quite satisfied with our experience at Elk Grove Jose kept us in the loop with regular updates regarding the ongoing work and effects on cost. We're quite satisfied with our experience at Elk Grove Ford and will certainly return when the need arises -- Jose's efforts are a big part of that. More
Jason was great, very helpful but also allowed us some room to talk and discuss without abandoning us or leaving us feeling like we weren’t important. Great job on the run down of the truck. I would buy f room to talk and discuss without abandoning us or leaving us feeling like we weren’t important. Great job on the run down of the truck. I would buy from Elk Grove ford and Jason again. Finance was awesome as well. More
Slow service. Honestly I would prefer to NEVER use Elk Grove Ford, especially because I made an appointment; the process was smooth but the execution was terrible Honestly I would prefer to NEVER use Elk Grove Ford, especially because I made an appointment; the process was smooth but the execution was terrible… More



