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Elk Grove Ford

Elk Grove, CA

Overview
Employees
Reviews
4.4
1,952 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 1,952 reviews

March 06, 2026

They replaced the trunk lift support and also did a multi point inspection I didn't ask for the inspection but glad they performed it. The car passed the inspection More

by LADYPETERSEN
Recommend Dealer
Yes
Employees Worked With
Dana
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Mar 07, 2026 -

Elk Grove Ford responded

Delighted to hear that our team replaced your Ford Five Hundred’s trunk lift support and performed a multi point inspection for extra peace of mind. We’re glad it passed with flying colors and appreciate you sharing your experience. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 06, 2026

the entire service department is a mess it seems to be about quantity over quantity and my car isn't even fixed. There was no shuttle I had to walk to enterprise and they had no ford cars left I had a 9:0 More

by Castaneda2901
Recommend Dealer
No
Employees Worked With
Don't remember but the entire service department is a mess it seems to be about quantity over quantity and my car isn't even fixed
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Mar 10, 2026 -

Elk Grove Ford responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Mar 10, 2026 -

Elk Grove Ford responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 06, 2026

My vehicle is still having problem and I cannot get a hold of him I need to have somebody give me a call so my truck can be fixed More

by Mgurm209
Recommend Dealer
No
Employees Worked With
Tony
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Mar 10, 2026 -

Elk Grove Ford responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Mar 10, 2026 -

Elk Grove Ford responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 06, 2026

Motor it was Tony not John great customer service Sorry it was Tony not John he provided great customer service More

by Celia2
Recommend Dealer
Yes
Employees Worked With
John
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Mar 06, 2026 -

Elk Grove Ford responded

Thank you for sharing your feedback. We’re glad our team provided great customer service during your service visit on your Ford. Please let us know if we can assist you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 05, 2026

Timely pick up and delivery. Drivers were all polite and professional. Detailed description provided for recall service. More

by deniseosborne777
Recommend Dealer
Yes
Employees Worked With
Ifk
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Mar 05, 2026 -

Elk Grove Ford responded

Thank you for highlighting our pickup and delivery service for your Ford Mustang. We’re glad our drivers were professional and that the recall service details were clear. We appreciate your feedback and look forward to helping you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 04, 2026

Flawless Super excellent service She was very helpful from the moment I arrive until the moment we were able to figure out the issue and solution for my vehicle. More

by Yosihai47
Recommend Dealer
Yes
Employees Worked With
Dana
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Mar 04, 2026 -

Elk Grove Ford responded

We’re delighted our service team could assist you promptly and guide you to a solution for your Ford F-150. Thank you for sharing your experience and trusting us with your vehicle. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 04, 2026

Very friendly. Explained everything thoroughly. Brad gave me an accurate time line as to when my truck would be done. Cashiers were also helpful. More

by Ospreycarl
Recommend Dealer
Yes
Employees Worked With
Brad Weinrick in service. Several people in the cashiers office plus I used the ride service. All provided excellent service.
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Mar 04, 2026 -

Elk Grove Ford responded

Thank you for entrusting us with your Ford F-150. We’re glad our team explained everything clearly, provided an accurate completion estimate, and that our cashiers were helpful during your visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 03, 2026

Service was quick, and they did the update right in my garage. Great customer service. More

by Aaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2026 -

Elk Grove Ford responded

Thank you for highlighting how Cale and our team provided a quick F-150 Lightning update directly in your garage. We’re glad the service met your needs and welcome the chance to assist again down the road. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 03, 2026

Very good. Been a customer for 5 years. Keep coming back I've purchase 3 cars in those 5 years More

by SERC1873
Recommend Dealer
Yes
Employees Worked With
Dana
Report | Print
Mar 03, 2026 -

Elk Grove Ford responded

Thank you for your loyalty over the past five years. We’re glad to have provided service on your Ford F-150 and to have helped you find three vehicles during that time. We look forward to assisting you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 03, 2026

Poor service, high prices I will not be back and I will not recommend them. More

by Dsherrets53
Recommend Dealer
No
Employees Worked With
The service department
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Mar 06, 2026 -

Elk Grove Ford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Mar 06, 2026 -

Elk Grove Ford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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