Elk Grove Ford
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Elk Grove Ford has provided us with all the maintanance, recalls and repairs for our Ford Edge we purchased new in 2017. During our most recent visit, Lizzy Meddock in the service department provided us t recalls and repairs for our Ford Edge we purchased new in 2017. During our most recent visit, Lizzy Meddock in the service department provided us the best overall service we've received. She usually answered our phone calls, and if not, she got back you us in a timely manner. Lizzy answered most of our questions when asked, but if she didn't know the answer, she got back to us quickly. She was very accommodating to our needs when scheduling appointments and insuring the repairs and service were completed on time. We will request Lizzy during future visits. More
Easy arrival, greeted immediately by a sweet woman who took me to the check-in desk. Work done with in an hour. Best of all my seat was still in the same place! No adjustment needed. took me to the check-in desk. Work done with in an hour. Best of all my seat was still in the same place! No adjustment needed. More
Cashier was rude and poor customer service. Very unprofessional and not someone I would trust. Very unprofessional and not someone I would trust. More
Lack of communication Was told to somebody would respond to me concerning my last service it had been over a month no response Transmission recall it doesn’t impure they inspected it. They just wrote it of to me concerning my last service it had been over a month no response Transmission recall it doesn’t impure they inspected it. They just wrote it off. When I called and text the service advisor, never heard back from them that day had to stop by the dealership Never have had a good experience at the dealership More
Satisfied I had a good day at Ford getting my car oil changed. Service was excellent and didn't wait long to get it done. Will definitely be back again for the service. Thank you. changed. Service was excellent and didn't wait long to get it done. Will definitely be back again for the service. Thank you. More



