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Elk Grove Ford

Elk Grove, CA

Overview
Employees
Reviews
4.4
2,017 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 2,017 reviews

March 27, 2026

Easy to drive in, courteous staff, provided a ride home and finished on time. I received a discount on my service of over 100 dollars. More

by Clbollong
Recommend Dealer
Yes
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Mar 27, 2026 -

Elk Grove Ford responded

Thank you for sharing your feedback. We’re glad our team provided courteous service, arranged a ride home, and completed your Ford Explorer service on time. It’s great that the discount made your visit even more worthwhile, and we look forward to helping you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 27, 2026

Adrian was so friendly! He has patience with my questions as well as professional. He quickly provide me with a ride home and my car delivery after the service. More

by GB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2026 -

Elk Grove Ford responded

Thank you for your five-star review. We’re pleased to hear our team offered friendly, patient assistance, arranged a ride home, and delivered your Ford Maverick promptly. Cale thanks you for sharing your experience. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 26, 2026

Elizabeth Meddock is the best! I can rely ion her to give me accurate information and always ensure that I am kept informed with clear and consistent communication. More

by JM-15066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Meddock
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Mar 27, 2026 -

Elk Grove Ford responded

Thank you for the five-star review. We’re glad our team provided accurate information and kept you informed throughout your Ford F-250 service. We appreciate your trust and look forward to assisting you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 26, 2026

Was great quick and friendly Great customer service low wait time plenty of comfort and concessions More

by YEAGERJESSE8
Recommend Dealer
Yes
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Mar 27, 2026 -

Elk Grove Ford responded

We’re happy to hear our team provided quick, friendly service and kept your wait time short. It’s great the waiting area and available refreshments offered comfort during your Ford F-150 service. We appreciate your kind words. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 26, 2026

He answered my questions honestly. and completely.The work was completed efficiently and I was treated with respect. Very pleasant conversation. My last experience with Elk Grove ford w More

by cshawcroft
Recommend Dealer
Yes
Employees Worked With
Brad
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Mar 26, 2026 -

Elk Grove Ford responded

It’s great to hear our team answered your questions honestly, completed your Ford Focus service efficiently, and treated you with respect. We appreciate the opportunity to turn your experience around. Thank you for trusting us, and we look forward to seeing you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 24, 2026

Long unnecessary waiting for a scheduled oil change got there at 12:30 i didnt leave til 5:12 pm More

by Gacusan1986
Recommend Dealer
No
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Mar 28, 2026 -

Elk Grove Ford responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Mar 28, 2026 -

Elk Grove Ford responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 24, 2026

Service was quick and service advisor described everything that needed to be done. Car was kept in good condition. More

by DAVID_SANDOVAL_08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul
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Mar 24, 2026 -

Elk Grove Ford responded

It's great to hear our team provided prompt service and clear explanations. We’re glad to have kept your Ford Maverick in excellent condition. Thank you for sharing your experience. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 23, 2026

Service was both prompt and professional taking care of two recalls on my 2024 F250. More

by Jtcecil
Recommend Dealer
Yes
Employees Worked With
Lizzie Meddock
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Mar 23, 2026 -

Elk Grove Ford responded

We’re glad our team completed the two recalls on your 2024 Ford F-250 quickly and professionally. Thank you for sharing your experience with us. If you need anything else down the road, just let us know. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 23, 2026

Excellent Service. .Everyone was very Helpful. I was always able to get updates on my truck as it was being built...We've bought 3 Trucks from this Dealership and it has More

by DUCKKILLER42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel, John Paull, Javier.
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Mar 23, 2026 -

Elk Grove Ford responded

It’s wonderful to hear that our team kept you informed and offered helpful support as your new Ford was being built. We’re honored to have earned your trust across three truck purchases and look forward to assisting you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 23, 2026

Elk Grove Ford is the best dealership to bring your car to get service. Saul, Lizzy and Brad are amazing at customer service. Thank you More

by TXDURAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel and Cale
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Mar 23, 2026 -

Elk Grove Ford responded

Thank you for entrusting us with your Ford Explorer’s service. We’re glad our team delivered outstanding assistance and made your experience seamless. We appreciate your trust and look forward to helping you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Mar 23, 2026 -

TXDURAN responded

Best Dealership and best people to work with for outstanding customer w

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