Elk Grove Ford
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,122 reviews
I had an appointment at 1115 for the Fast Lane service. Nothing major. Just a 60,000 mile checkup for an EV (Mach e) the customer service rep brought up a service check for a gas car. Most of which an EV d Nothing major. Just a 60,000 mile checkup for an EV (Mach e) the customer service rep brought up a service check for a gas car. Most of which an EV does not have. After settling on what service I needed, my car sat in the same spot until about 230 while I waited in the dealership for a fast lane appt. I was there until after 4 pm. Not sure why I made an appointment if my car was not going to be looked at for over 3 hours after I arrived. Very disappointing. This dealership also stopped giving courtesy car washes and does not have service loaner cars. More
Dana was nice, but didn't communicate on progress of service. It 3 weeks, when she said 1-2 weeks. It's difficult to ever get a hold of anyone at the dealership. service. It 3 weeks, when she said 1-2 weeks. It's difficult to ever get a hold of anyone at the dealership. More
So fast! So easy! And so communicative :) I appreciate him keeping it short and sweet and getting me outta there so fast. I will definitely be back. Thank you So easy! And so communicative :) I appreciate him keeping it short and sweet and getting me outta there so fast. I will definitely be back. Thank you, James! More



