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Elk Grove Ford
Elk Grove, CA
1,921 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas
Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more.
Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
The Journey to Your Next Car, Truck or SUV Starts Today
Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 1,921 reviews
February 25, 2026
I think the dealership in it's entirety is great because of my experience during my vehicle purchase. However, I'm not too sure about the services (regular maintenances) being performed, and as a Lithia Mem of my experience during my vehicle purchase. However, I'm not too sure about the services (regular maintenances) being performed, and as a Lithia Member. I'm not confident about the that the listed work are being performed. Because of my past experiences and recent experience. Additional ot appears care and accountability are not taken during the service. My vehicle was damaged during the recent visit and I had to escalate the issue to the Service Manager. Although the service manager agreed to have the vehicle repaired, I have been reaching to both the repair shop and the service Manager to no avail but I will follow up to have this issue addressed. If not because of the Lithia Membership and the location convenience, I would have consider service location. More
by GNYENDU
Verified CustomerEmployees Worked With
Saul
February 24, 2026
quick, friendly I took my car to Elk Grove Ford for service and had a good experience. The workers were nice, explained what they did, and finished on time. I’m happy with the service and would go back service and had a good experience. The workers were nice, explained what they did, and finished on time. I’m happy with the service and would go back again. More
by mariefatima09
February 24, 2026
The service was top notch and it was completed in a good amount of time. The customer support staff answered all of my questions and were very professional in their responses. Knowing today's economic clima amount of time. The customer support staff answered all of my questions and were very professional in their responses. Knowing today's economic climate, the cost was a bit rough, but a fair for the amount of parts a labor required. Overall I plan on coming back. More
by DAVEROSE50
Employees Worked With
James
February 24, 2026
She was unfriendly, as a matter of fact, when I told her about my service cost last time she basically called me a liar and said, you must have had a coupon'. Then she told me I needed 100,000 service and I about my service cost last time she basically called me a liar and said, you must have had a coupon'. Then she told me I needed 100,000 service and I said I couldn't affford it and she said, 'well it has to be done'. My truck is at 192,000. While I am a waste that maintenance is needed not all people can afford $2000 so easily and thought she could have sold that package with a lot more compassion and understanding. I asked for an oil change and she did not include that in my service for the day. Also, she did not inform me that I could get the service tech to complete the repair at my home or offer a shuttle service and I paid for an uber to come back and pick up my vehicle. I now have to return for an oil change because it wasn't done. More
by CHRISTINAGRANDISON
Employees Worked With
Pam, she was having a bad day.
