Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Elk Grove Ford

Elk Grove, CA

Overview
Employees
Reviews
4.4
1,617 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
Contact Dealership

9645 Auto Center Dr

Elk Grove, CA

95757

Directions

By Type

Showing 1,617 reviews

December 08, 2025

Excellent service! Service rep Mike was outstanding and provided timely updates. EG Ford service technician provided spot on service. Thank you. More

by GREGORY.PARKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MIKE
Report | Print
Dec 08, 2025 -

Elk Grove Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 07, 2025

Very responsive, asked my many questions, and provided great customer service Was in and out in 2 hours More

by SMOSSMAN77
Recommend Dealer
Yes
Employees Worked With
Jonnie
Report | Print
Dec 07, 2025 -

Elk Grove Ford responded

Thanks for sharing your thoughts about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 07, 2025

Very thankful for the quick and friendly service. Priscilla is very personable and was a pleasure to work with. More

by carrieford
Recommend Dealer
Yes
Employees Worked With
Priscilla
Report | Print
Dec 07, 2025 -

Elk Grove Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 07, 2025

Very good and easy as the mobile unit coming out to my house to fix my car. Wish this could be done with other types of services. More

by scorliss17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2025 -

Elk Grove Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 06, 2025

I had a pit stop at this dealer Michael Capas was my service advisor. Very good service. More

by pipolindo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Report | Print
Dec 08, 2025 -

Elk Grove Ford responded

Thank you for your business and this review. We're happy to hear that Michael and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 06, 2025

The experience I had was very smooth and pleasant Was very pleased with the outcome and how seamless it was More

by David@localpestsol.com
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Dec 07, 2025 -

Elk Grove Ford responded

Thanks for your feedback on your recent visit to Elk Grove Ford. It's great to hear that we were able to assist you and that you had such a positive experience. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 06, 2025

Priscilla was personable yet business in the sense that she knew her job well. She anticipated my needs and was pleasant to work with. More

by Kauffroathl
Recommend Dealer
Yes
Employees Worked With
Priscilla Walker
Report | Print
Dec 06, 2025 -

Elk Grove Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 06, 2025

I've been to several quick lanes in the region, this is the best I have been to. Customer service desk was super helpful, friendly, and didn't try to push a sale, like others have. I asked to get a q More

by Joseph Hammack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2025 -

Elk Grove Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Elk Grove Ford, we look forward to having you as a valued customer for many years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 05, 2025

Amazing service advisor and overall service. He was really customer oriented and I trusted that my truck was taken care of. More

by Daniell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Cruz
Report | Print
Dec 05, 2025 -

Elk Grove Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 05, 2025

They were friendly clear on what I wanted and made recommendations but didn't pressure me More

by focusupintl
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Dec 05, 2025 -

Elk Grove Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Elk Grove Ford. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

1
2
3
...
162