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Elk Grove Ford

Elk Grove, CA

4.4
2,012 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 2,012 reviews

March 24, 2026

Long unnecessary waiting for a scheduled oil change got there at 12:30 i didnt leave til 5:12 pm More

by Gacusan1986
Recommend Dealer
No
Mar 28, 2026 -

Elk Grove Ford responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Mar 28, 2026 -

Elk Grove Ford responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 24, 2026

Service was quick and service advisor described everything that needed to be done. Car was kept in good condition. More

by DAVID_SANDOVAL_08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul
Mar 24, 2026 -

Elk Grove Ford responded

It's great to hear our team provided prompt service and clear explanations. We’re glad to have kept your Ford Maverick in excellent condition. Thank you for sharing your experience. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 23, 2026

Service was both prompt and professional taking care of two recalls on my 2024 F250. More

by Jtcecil
Recommend Dealer
Yes
Employees Worked With
Lizzie Meddock
Mar 23, 2026 -

Elk Grove Ford responded

We’re glad our team completed the two recalls on your 2024 Ford F-250 quickly and professionally. Thank you for sharing your experience with us. If you need anything else down the road, just let us know. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 23, 2026

Excellent Service. .Everyone was very Helpful. I was always able to get updates on my truck as it was being built...We've bought 3 Trucks from this Dealership and it has More

by DUCKKILLER42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel, John Paull, Javier.
Mar 23, 2026 -

Elk Grove Ford responded

It’s wonderful to hear that our team kept you informed and offered helpful support as your new Ford was being built. We’re honored to have earned your trust across three truck purchases and look forward to assisting you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 23, 2026

Elk Grove Ford is the best dealership to bring your car to get service. Saul, Lizzy and Brad are amazing at customer service. Thank you More

by TXDURAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel and Cale
Mar 23, 2026 -

Elk Grove Ford responded

Thank you for entrusting us with your Ford Explorer’s service. We’re glad our team delivered outstanding assistance and made your experience seamless. We appreciate your trust and look forward to helping you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Mar 23, 2026 -

TXDURAN responded

Best Dealership and best people to work with for outstanding customer w

March 23, 2026

Purchased vehicle before great team. Would definitely recommend the dealer to friends and family members. More

by E.PUCKETT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2026 -

Elk Grove Ford responded

Thank you for trusting our team with the purchase of your new Ford and for recommending us to friends and family. We’re glad to hear you had a great experience. We look forward to helping you again in the future. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 23, 2026

Hello Mike, last time we talked you said your tech came to the conclusion that my daughter's car needed a gas filler neck. Your tech said there was a air/fuel code. I wanted to show you some pictures that More

by ERHARDY0523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Service Rep.
Mar 26, 2026 -

Elk Grove Ford responded

Gene, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Mar 26, 2026 -

Elk Grove Ford responded

Gene, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 20, 2026

Jaz came to my home and he was very nice to work on my car per the Ford letter. More

by HAMILLT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaz
Mar 20, 2026 -

Elk Grove Ford responded

It’s great to hear our at-home service team made your Ford Escape service convenient and pleasant. Thank you for sharing your experience. We look forward to assisting you again soon. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 20, 2026

I think the dealership could've done better with their scheduling had to wait too long too many times and this is after I have already made an appointment More

by Secad2112
Recommend Dealer
No
Employees Worked With
I don't remember her name
Mar 25, 2026 -

Elk Grove Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Mar 25, 2026 -

Elk Grove Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 20, 2026

James kept me informed of my car's progress and helped me make good decisions for my car's upkeep. More

by SACTOJD
Recommend Dealer
Yes
Employees Worked With
James
Mar 20, 2026 -

Elk Grove Ford responded

Thank you for the five-star rating. We’re pleased our team kept you informed and guided you through your Ford’s upkeep. We look forward to assisting with your future service needs. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com