Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Elk Grove Ford

Elk Grove, CA

Overview
Employees
Reviews
4.4
2,049 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
Contact Dealership

9645 Auto Center Dr

Elk Grove, CA

95757

Directions

By Type

Showing 2,049 reviews

April 05, 2026

Can I rate him 100? He was fantastic to work with. Mike made the buying experience easy. The dealership was family oriented and everything went smoothly. More

by STEPHIECHURCH
Recommend Dealer
Yes
Employees Worked With
Mike B.
Report | Print
Apr 05, 2026 -

Elk Grove Ford responded

Thank you for the 5-star review and for sharing your experience. We’re glad our team created a welcoming, family-oriented atmosphere and made the process smooth and easy. Enjoy your new Ford and we look forward to serving you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 05, 2026

Answered all the questions my son & I had; my son asked questions I hadn't even thought of More

by BAITONRN
Recommend Dealer
Yes
Employees Worked With
Clay
Report | Print
Apr 05, 2026 -

Elk Grove Ford responded

It’s great to hear we could cover every question for you and your son, even topics that didn’t cross your mind. Thank you for choosing a Ford and sharing your experience. We look forward to supporting you both in the future. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 04, 2026

Super friendly, accodimating, and quick reliable service. Plesent visit, informative, enjoyable, and dependable. Can trust the job is done correctly. More

by HARBISONSAM
Recommend Dealer
Yes
Employees Worked With
Adrian
Report | Print
Apr 04, 2026 -

Elk Grove Ford responded

We’re pleased our team could accommodate your service needs with swift, thorough care for your Ford Maverick. Knowing you felt informed in a welcoming environment is rewarding. We appreciate your trust in our work and look forward to serving you in the future. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 04, 2026

Cale the Gm is a wonderful guy very handsome and treats every one with respect More

by AnthonyFarris0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnnie Perkins
Report | Print
Apr 04, 2026 -

Elk Grove Ford responded

Thank you for sharing this feedback. We’re pleased our GM’s respectful approach made you feel valued. It was our pleasure to service your Mercedes-Benz AMG E 63. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 04, 2026

Mobile service I had a recall service done at my residence Thank you very much More

by TLRRFONG
Recommend Dealer
Yes
Report | Print
Apr 04, 2026 -

Elk Grove Ford responded

It’s great to hear our mobile recall service for your Ford Mustang Mach-E went smoothly at your home. We’re happy we could bring the service to you. Feel free to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 04, 2026

Excellent service, easy to make an appointment. The representative was on time, very reliable and professional, I was very pleased with the service provided. More

by Jessy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazz
Report | Print
Apr 04, 2026 -

Elk Grove Ford responded

Thank you for sharing your experience. We’re glad scheduling was convenient and that our team arrived promptly, providing reliable and professional service for your Ford. We appreciate your feedback and look forward to assisting you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 03, 2026

Poor, bordering non-communication. Does not answer phone or text messages or return calls I do not plan on going back if I have a choice. More

by WEEDRAGN1
Recommend Dealer
No
Employees Worked With
Dana
Report | Print
Apr 08, 2026 -

Elk Grove Ford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Apr 08, 2026 -

Elk Grove Ford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 03, 2026

Took my truck in for warranty service and was told they need to check the battery. Since my truck has 2 batteries I brought it in today and she was not there and no record of the first battery being tested More

by Jackbnunez
Recommend Dealer
No
Employees Worked With
Lizzy
Report | Print
Apr 08, 2026 -

Elk Grove Ford responded

Thank you, Jack, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Apr 09, 2026 -

Elk Grove Ford responded

Thank you, Jack, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 03, 2026

Elizabeth Meddock was great! She's responsive, professional and made everything easy. I highly recommend working with her! More

by SMEDDOCK
Recommend Dealer
Yes
Employees Worked With
Elizabeth Meddock
Report | Print
Apr 03, 2026 -

Elk Grove Ford responded

Thank you for recommending our team. We’re delighted that our responsiveness and professionalism made your Ford F-350 service smooth and easy. We appreciate you sharing your experience. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 03, 2026

All was great thanks for the great service the sales dept rocks and always goes beyond More

by AnthonyFarris0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2026 -

Elk Grove Ford responded

Thank you, Anthony, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

1
2
3
...
205