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Elk Grove Ford

Elk Grove, CA

4.4
2,141 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 2,141 reviews

May 02, 2026

Best dealership to work with We always buy from Elk Grove Ford because of the service we get More

by Andy Demas
Recommend Dealer
Yes
Employees Worked With
Rachel, Mike, Jason
May 02, 2026 -

Elk Grove Ford responded

It’s fantastic to know our service keeps you coming back. Thank you for your loyalty and enjoy your new Ford F-150. We look forward to helping you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 01, 2026

My sales experience with Jason was great the knowledge on the car and the adapter needed to charge my vehicle at home with a Tesla wall charger is severely lacking. There are two different types of adapters More

by LG67S
Recommend Dealer
No
Employees Worked With
Sales Jason and parts department unknown
April 30, 2026

Great service. The video update really gives a great observation of the vehicle’s maintenance. More

by ed.corea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Someone at the service department
Apr 30, 2026 -

Elk Grove Ford responded

Thanks for highlighting our video update. We’re pleased it gave you a clear view of your Civic’s maintenance. Let us know if you have any other questions. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 30, 2026

Helpful, friendly As soon as i drove in, Gabriel came out right away to greet us on what help do we need, he's very helpful! The only problem I have is how expensive the parts and labor amount, it's too much More

by ARTINOBOY
Recommend Dealer
Yes
Employees Worked With
Gabriel Perez
Apr 30, 2026 -

Elk Grove Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 30, 2026

I was stuck with a vehicle I did not like and they didn't want to exchange after less than 24hrs More

by GABBY84RUIZ
Recommend Dealer
No
Employees Worked With
Chris
May 03, 2026 -

Elk Grove Ford responded

Thank you for your review. If it's possible to discuss your visit in more detail, please give me a call. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 29, 2026

Dealership and all reps were awsome. The lube used for my power seat screw smelled like some sort of solvent, WD 40 or worse. Suffering from COPD, sent me into an asthma attack. More

by ALMYRIK
Recommend Dealer
No
May 03, 2026 -

Elk Grove Ford responded

Thank you for this feedback. We're very sorry to hear you had an asthma attack. We will share your comments with the team. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 28, 2026

I was greeted with a smile and professional courtesy. He reviewed my services and turned on the television while I waited. After the service, the technician reviewed everything via video. Before I left h More

by RLHJAZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

Elk Grove Ford responded

We’re thrilled the friendly greeting, television setup, and video review made your Ford Edge visit seamless. Cale and our service team appreciate the chance to promptly add your back window wiper and ensure nothing was overlooked. Thank you for highlighting these efforts. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 27, 2026

My service advisor Tony in the fleet department is awesome. I have been working with Tony for over 15 years and his attention to customer service is the best I’ve ever seen. I would not go any place e More

by MCATHY60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ferris
Apr 28, 2026 -

Elk Grove Ford responded

It’s wonderful to know our fleet team’s service has earned your loyalty for the past 15 years. Thank you for trusting us with your Ford F-450; we look forward to many more visits to keep it performing at its best. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 27, 2026

Relatively easy with low stress and I got what I wanted. My transaction was handled quickly and professionally. More

by MALANW
Recommend Dealer
Yes
Apr 27, 2026 -

Elk Grove Ford responded

Thank you for choosing us for your new Ford F-250 and sharing your feedback. We’re pleased the process was smooth, quick, and stress-free, and that you walked away with exactly what you wanted. If there’s anything else we can help with, please let us know. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 27, 2026

It was a great experience they did. It would take to get the deal done. They had no problem staying late after closing to listen to what kind of vehicle we're looking for and by the nex More

by thomasmedellin
Recommend Dealer
Yes
Employees Worked With
Stephen Sanchez
Apr 27, 2026 -

Elk Grove Ford responded

Thank you for sharing your positive experience with our Ford team as you purchased a new F-150. We’re glad our staff stayed late to understand your needs and located the exact truck by the next day. Enjoy every mile in your F-150 and let us know if we can help again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com