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Elk Grove Ford

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
4.4
2,422 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
Contact Dealership

9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 2,422 reviews

October 23, 2026

Friendly, approachable and helpful. I have always had great service Great customer service and a great team/staff More

by rayvhernandez
Recommend Dealer
Yes
Employees Worked With
I believe his name is Andrew Hayley
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Oct 23, 2026 -

Elk Grove Ford responded

Thank you for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 21, 2026

Brought in vehicle at designated time and was told approximately how long the service would be, so I waited....My vehicle was done as they said in the psrticular time ..This was great as I live out More

by xz2015tow
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. BRADLEY
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Oct 21, 2026 -

Elk Grove Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 20, 2026

Never keep me informed regarding to their issue with their compressor and I drop my truck at 7am and didn't get back after 12pm. More

by Mjnito4
Recommend Dealer
No
Employees Worked With
Fast lube
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Oct 24, 2026 -

Elk Grove Ford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 17, 2026

The service was good but the service advisor was not responsive to my calls/tests. More

by yanyi.djamba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not directly
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Oct 20, 2026 -

Elk Grove Ford responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 17, 2026

Had a set service appointment time. Wasn't seen for over an hour. Didn't have an answer back for 2 days. Both service rep and manager didn't return calls. Had to call sales department t More

by KEVINDAVIDWEBER
Recommend Dealer
No
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Oct 23, 2026 -

Elk Grove Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 17, 2026

Went in for an oil change plus the works, within a couple hours my car was done and available for pick up. Mr Cruz was courteous and pleasant plus he listened to my concerns. I would bring back my 2013 Fusio More

by TDWALTON
Recommend Dealer
Yes
Employees Worked With
James Cruz 290662
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Oct 17, 2026 -

Elk Grove Ford responded

We’re glad the service on your Ford Fusion was handled efficiently and that you felt your concerns were heard every step of the way. Hearing that you appreciated our team’s courtesy and quick turnaround means a lot to us, and we welcome your return for any future service needs. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 16, 2026

This dealership gets my truck in at a reasonable time and helps me with everything I need to do to get my truck in. More

by HDFATBOYUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Farris
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Oct 16, 2026 -

Elk Grove Ford responded

Knowing the prompt scheduling of your Ford F-250 service and our step-by-step support met your needs means a lot to our team. Thank you for the five-star rating. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 15, 2026

It doesn't make sense to schedule an appointment when you still have to wait. Okay More

by SANILPRASAD12
Recommend Dealer
Yes
Print
Oct 16, 2026 -

Elk Grove Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 14, 2026

They did 100,000 mile value service Then today I came back because the engine light came on and they replaced the engine gasket More

by LADYPETERSEN
Recommend Dealer
Yes
Employees Worked With
Saul Reyes Gutierrez
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Oct 15, 2026 -

Elk Grove Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 12, 2026

Prompt service, answered my questions, kept me up to date on additional repairs, very friendly and professional More

by shirsch172737
Recommend Dealer
Yes
Print
Oct 12, 2026 -

Elk Grove Ford responded

We’re glad the service was prompt and our team could keep you informed about additional repairs to your Ford Escape. Your kind words and five-star rating mean a lot to our service team. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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