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Elk Grove Ford

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
4.4
2,409 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 2,409 reviews

October 10, 2026

It was fine. Went in for a recall repair, had an additional issue, all was taken care of More

by lisayates62
Recommend Dealer
Yes
Employees Worked With
No idea ?????
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Oct 10, 2026 -

Elk Grove Ford responded

We’re glad we could take care of both the recall repair and the additional issue on your Ford Edge. Knowing that everything was handled to your satisfaction means a lot to our service team. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 10, 2026

Service was very friendly and efficient. Brad was very helpful and provided great customer service. More

by Greg Stang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley
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Oct 10, 2026 -

Elk Grove Ford responded

Knowing you found our service friendly and efficient means a lot to our service department. We’re glad our team could provide the support you needed during the service on your Ford Maverick. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 09, 2026

Every time I take it in they don't put things back right missing clips and now screen shuts off and on service department needs to be held accountable already spoke to someone before and this stuff still ha More

by Delaney9975
Recommend Dealer
No
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Oct 15, 2026 -

Elk Grove Ford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 08, 2026

Excellent, results oriented, problem solver, tenacious. The vehicle is 2003 Thunderbird with 34,000miles. Thank you for working on it. More

by onenglenh
Recommend Dealer
Yes
Employees Worked With
Brad Johnson, Connie awesome! Jordan very helpful on Saturday to check us out
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Oct 08, 2026 -

Elk Grove Ford responded

Thank you for the five-star rating and your kind words. We’re glad our service team could provide thorough, solutions-driven care for your 2003 Ford Thunderbird. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 08, 2026

It certainly doesn't seem like you care. Artificial intelligence is not always the best solution. More

by MATT.WINN95
Recommend Dealer
No
Employees Worked With
Remember when people were responsible for reading survey results?
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Oct 12, 2026 -

Elk Grove Ford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 07, 2026

Poor response; kept my car for 22days; would not give me a rental car when I asked three times; didn't greet me when I returned to get my car, gave false information to the headquarters and my car was filth More

by crisara77
Recommend Dealer
No
Employees Worked With
Justin Davies
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Oct 11, 2026 -

Elk Grove Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 07, 2026

Ranjell was professional, true to his words, very helpful. Will not pressure you to do things. More

by Jo
Recommend Dealer
Yes
Employees Worked With
I went to service department
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Oct 07, 2026 -

Elk Grove Ford responded

Knowing that you found our service helpful and completely pressure-free means a lot to our service team. We’re pleased we could provide honest guidance and support during your Ford Escape service. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 07, 2026

I’ve only dealt with the service department, RJ was great. I felt confident that he was listening to my concerns. More

by powrocklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ
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Oct 07, 2026 -

Elk Grove Ford responded

Thank you for the five-star rating and for highlighting your experience with our service department. Knowing you felt confident our team was listening during the service on your Lincoln MKX means a lot to us. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 07, 2026

I had a very good experience. I went in hope that they could fit me in; to my surprise they were able to take my car immediately. James was professional, courteous and very helpfu More

by Msjabenson
Recommend Dealer
Yes
Employees Worked With
James
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Oct 07, 2026 -

Elk Grove Ford responded

Our service team is pleased we could fit your Lincoln MKZ in right away. Knowing you felt well supported and valued throughout your visit means a great deal to us. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 04, 2026

Who ever rotated my wheels on my truck, forgot to put back on my monster hub cap More

by johnsmalljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad W
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Oct 06, 2026 -

Elk Grove Ford responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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