Elk Grove Ford
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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It was good. Although, I went in for a recall, tire rotation, and an alignment, the service desk said they would let my advisor know, but did not communicate it a Although, I went in for a recall, tire rotation, and an alignment, the service desk said they would let my advisor know, but did not communicate it as my tire rotation and alignment was not completed. More
Brad was great. Kept me updated and explained everything Also the driver who dropped me off and picked me up was really nice. Kept me updated and explained everything Also the driver who dropped me off and picked me up was really nice. More
I had a 09:30 appointment for a Quick oil change. But dud to lack of lift equipment, I spent 3.5 hours waiting for the vehicle to be completed. I also requested to check sioer blades sonce the driver But dud to lack of lift equipment, I spent 3.5 hours waiting for the vehicle to be completed. I also requested to check sioer blades sonce the driver side was streaking. Not replaced More
All good until I went to get in the car. I found the passenger front hub cap hanging off. None of the 4 hubcaps were correctly aligned to the valve stem so they were not mounted correctly ei I found the passenger front hub cap hanging off. None of the 4 hubcaps were correctly aligned to the valve stem so they were not mounted correctly either. I ended up placing the loose hubcap in the car, removed the other 3 when I got home and reinstalled all 4 caps. Note: these are replacement hubcaps that are only about a month old so it wasn't that they were already failing. I showed James before I left and he offered to pull it back into the bay for the technician to reinstalled but i didn't have time. More



