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Elk Grove Ford

Elk Grove, CA

4.4
1,983 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
Contact Dealership

9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 1,983 reviews

March 16, 2026

Lack of communication with service representative. The main problem still exists with the vehicle Truck continues to make the same rubbing sound when coming to a stop More

by wpso1977
Recommend Dealer
No
Employees Worked With
Dana
March 16, 2026

Great service. Nice and polite staff and service. Tex sent a video on the work performed and inspection done More

by wpso1977
Recommend Dealer
Yes
Mar 16, 2026 -

Elk Grove Ford responded

It’s wonderful to know our team treated you courteously and shared a video walkthrough of the inspection and work on your Ford F-150. Thank you for trusting us with your service needs. We look forward to assisting you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 15, 2026

Great friendly and took of my needs Receive all the service I ask for to be checked More

by SNUGGLEBUG520
Recommend Dealer
Yes
Mar 15, 2026 -

Elk Grove Ford responded

We’re glad our staff was friendly and took care of every service item you requested for your Ford. Thank you for the 5-star review. We look forward to serving you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 15, 2026

Helpful, compassionate, empathetic, friendly, supportive and provided me with clear advice and eta Thank you More

by SHELBY.GATEWOOD1
Recommend Dealer
Yes
Employees Worked With
Lizzy
Mar 15, 2026 -

Elk Grove Ford responded

Thanks for the five-star rating. Our team is happy to have provided clear advice, an estimated service timeline, and compassionate support for your Ford Explorer. We look forward to assisting you again soon. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 15, 2026

James was courteous and professional explained everything as to where you could understand and let me know if any additional work was needed. More

by Semperfi3080
Recommend Dealer
Yes
Employees Worked With
James, he is great!
Mar 15, 2026 -

Elk Grove Ford responded

We’re glad our team took the time to explain everything clearly and kept you informed about any additional work needed. Thank you for trusting us with your Ford Fiesta service. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 15, 2026

Very satisfying pleasure with the service and the staff of Elk Grove facility. All questions has been answered, and made sure I understood what the issues were. More

by Adenis504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2026 -

Elk Grove Ford responded

Thank you for sharing your positive experience with our service facility. We’re glad Cale and the team took the time to answer all your questions about your Lincoln and ensure you understood the repairs. We look forward to assisting you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 14, 2026

Wouldn't fix an issue after the sale and has not responded to emails after multiple sent More

by jenlabrada
Recommend Dealer
No
Employees Worked With
Cale
March 14, 2026

Great customer service! I was ready to give up on fixing my AC. But they worked with me and it works fantastic. More

by PCRARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales involved
Mar 14, 2026 -

Elk Grove Ford responded

We’re thrilled to hear our team got your Ford Fusion’s AC back in top shape. Thank you for giving us the chance to make it right. Enjoy comfortable drives ahead! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 14, 2026

Easy to work with pleasant experience. Johnie is knowledgeable and explains vehicle features in an easy to understand manner. More

by Bill
Recommend Dealer
Yes
Employees Worked With
Johnie
Mar 14, 2026 -

Elk Grove Ford responded

Thank you for highlighting how smooth your experience was. We’re pleased our team member made the Ford features easy to understand. Congratulations on your new Ford and enjoy the road ahead! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 13, 2026

Great service! Easy to make an appointment. Like the update on my service. Thank you! More

by Kikimouse1
Recommend Dealer
Yes
Employees Worked With
Bradley Weinrick was the Advisor
Mar 13, 2026 -

Elk Grove Ford responded

It’s great to hear scheduling was simple and the updates kept you in the loop. Thank you for trusting us with your Ford. We look forward to helping you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com