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Elk Grove Ford

Elk Grove, CA

4.4
2,300 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 2,300 reviews

July 07, 2026

Annoyed that I was there Said I would get called I didn't name anyone not when I called she was angry and could call me She did not I had to call again She had left for the day The person handling paperwork More

by preginelli
Recommend Dealer
No
Employees Worked With
Lizzie
Jul 11, 2026 -

Elk Grove Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 07, 2026

Tony is the best. The only reason I go to Elk Grove ford is Tony and his highly trained mechanics!!! More

by mike@mkecreative.com
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 07, 2026 -

Elk Grove Ford responded

Your praise for our technicians’ expertise truly motivates us. We’re honored you choose us for your Ford F-250 service and look forward to assisting you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 07, 2026

It is good they explained what needs to be done. The video explanations gave me peace of mind. More

by Jo
Recommend Dealer
Yes
Employees Worked With
Saul
Jul 08, 2026 -

Elk Grove Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 06, 2026

Quick and efficient. Saul followed up multiple times and responded to any questions adequately. Only complaint is that a complementary car wash would be nice More

by mikedasalla
Recommend Dealer
Yes
Employees Worked With
Saul
Jul 06, 2026 -

Elk Grove Ford responded

Thank you for noticing our quick and efficient service on your Ford Explorer. We’re glad our team provided thorough follow-up and answered your questions. We appreciate your suggestion about adding a complimentary car wash and will pass it along to our service leaders. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 06, 2026

Elk Grove Ford has provided us with all the maintanance, recalls and repairs for our Ford Edge we purchased new in 2017. During our most recent visit, Lizzy Meddock in the service department provided us t More

by RSTOOPS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy was the only person who we worked with.
Jul 06, 2026 -

Elk Grove Ford responded

We’re thrilled to know our service advisor delivered exceptional support for your Ford Edge, answering calls and questions promptly while accommodating your scheduling needs. Thank you for trusting us with your maintenance, recalls, and repairs since 2017. We look forward to assisting you on your future visits. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 06, 2026

They are really good and they know what the cars need and how to do it. I will be going back for my next service More

by Malcolm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikhil prasad
Jul 06, 2026 -

Elk Grove Ford responded

Thank you, Malcolm! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 04, 2026

Easy arrival, greeted immediately by a sweet woman who took me to the check-in desk. Work done with in an hour. Best of all my seat was still in the same place! No adjustment needed. More

by SUSANW1
Recommend Dealer
Yes
Employees Worked With
James
Jul 04, 2026 -

Elk Grove Ford responded

Thank you for bringing in your Ford Escape Hybrid. It’s great to hear you were welcomed right away, that the service wrapped up in an hour, and that your seat remained perfectly set. We appreciate your feedback and hope to help again soon. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 03, 2026

Cashier was rude and poor customer service. Very unprofessional and not someone I would trust. More

by Whocares13
Recommend Dealer
No
Employees Worked With
Lizzy did a very good job talking care of my repair. The cashier was terrible at customer Service. No one told me if I used a credit card there would be a 2% fee. I was dropped off at the dealership so I had no way to get home. I told the cashier why didn
Jul 09, 2026 -

Elk Grove Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 03, 2026

Had my car for over a week. Almost no work done and almost no communication. No diagnosis after a week. More

by Tracy
Recommend Dealer
No
Employees Worked With
Elizabeth
Jul 09, 2026 -

Elk Grove Ford responded

Thank you, Tracy, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you. Please reach out to us at your convenience. Thank you. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 03, 2026

Easy to deal with got car in and out Price was very reasonable and car was ready when promised More

by TANDERSON97
Recommend Dealer
Yes
Employees Worked With
Elizabeth service writer
Jul 03, 2026 -

Elk Grove Ford responded

It’s great to hear your Ford Focus service was efficient and completed on schedule. Thank you for letting us know the pricing felt reasonable and the vehicle was ready as promised. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com