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Elk Grove Ford
Elk Grove, CA
2,172 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas
Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more.
Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
The Journey to Your Next Car, Truck or SUV Starts Today
Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 2,172 reviews
May 23, 2026
Chris in sales was definitely a great help getting into a new vehicle. Assisting with making sure I got what I wanted and having great communication. Definitely recommend working with him for a great deal! new vehicle. Assisting with making sure I got what I wanted and having great communication. Definitely recommend working with him for a great deal! More
by KEVINRIVERA250
Verified Customer
May 22, 2026
Lizzie was better and more attentive in our phone conversations. Priscilla lacked follow through. Communication was inconsistent, infrequent and lacked follow up on completion timeline and knowledge conversations. Priscilla lacked follow through. Communication was inconsistent, infrequent and lacked follow up on completion timeline and knowledge for our needed repair and cost. Received car back after 5 days and had to be towed back 3?hours later due to overlooked repair completion . More
by SOULIGNY1
Employees Worked With
Lizzie and Priscilla
May 22, 2026
Great salesman and dealership They worked hard at getting me a great deal. They stayed in touch way after my sale to make sure I was happy way after the sale. me a great deal. They stayed in touch way after my sale to make sure I was happy way after the sale. More
by Stevemhancock
Employees Worked With
Steve Hancock
May 22, 2026
Really bad Brought truck a week ago and yesterday had to take it to a different dealership because you guys didn't even take a look at it. That is how bad it was. take it to a different dealership because you guys didn't even take a look at it. That is how bad it was. More
by Jose C
Employees Worked With
Fleet
May 20, 2026
I was new to the area and Brad made me feel welcome. He was glad to see I was prepared with the history of my car maintenance too. Everything was completed to my satisfaction. He was glad to see I was prepared with the history of my car maintenance too. Everything was completed to my satisfaction. More
by rdavidgray
Employees Worked With
Brad Wienrich
May 19, 2026
The front desk service advisor was very friendly and communicated clearly throughout the process, which I appreciated. However, the actual service work did not fully address everything I brought my truc communicated clearly throughout the process, which I appreciated. However, the actual service work did not fully address everything I brought my truck in for. I specifically asked for my muffler to be tightened because it was rattling. The first time I mentioned it, it appears it was completely overlooked. After I followed up again the day before pickup, I was told they couldn’t find anything wrong. However, I am confident the muffler is loose because the rattling stops when I put pressure on it with my foot. At this point, I’m suspicious the issue may have simply been forgotten again and never properly addressed. I also had to personally provide the parts needed for the repair, which was frustrating after already bringing the truck in for service. On the positive side, they did fix the engine issue once the parts were available. Overall, my experience was average. The customer service from the advisor was good, but the mechanical/service side felt rushed or lacking attention to detail. More
by tech
Employees Worked With
Other Employees :
I don’t think Cale Wood helped me at all. I think her name was like Emma or something or maybe Alicia
