Elk Grove Ford
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,955 reviews
They said the car never had its 30,000 maintenance yet I have the documentation that says it did. They said they couldn't do the tire rotation as the lug nuts were rounded. This ford service location is the have the documentation that says it did. They said they couldn't do the tire rotation as the lug nuts were rounded. This ford service location is the only place that serviced this vehicle so who rounded off the nuts? More
easy to work with. Steve is very customer oriented and dedicated. I highly recommend visiting Elk Grove Ford if you are in the market. Steve is very customer oriented and dedicated. I highly recommend visiting Elk Grove Ford if you are in the market. More
I reached out to schedule 2 appointments: one mobile for software updates for recalls and another for troubleshooting. Both got scheduled at my convenience. The mobile appointment was completed as scheduled software updates for recalls and another for troubleshooting. Both got scheduled at my convenience. The mobile appointment was completed as scheduled. The other is next week b More
Made a service appointment online. Showed up and Adrian helped me right away. The service was finished in less than an hour, and under the quoted time. Showed up and Adrian helped me right away. The service was finished in less than an hour, and under the quoted time. More
They replaced the trunk lift support and also did a multi point inspection I didn't ask for the inspection but glad they performed it. The car passed the inspection point inspection I didn't ask for the inspection but glad they performed it. The car passed the inspection More
the entire service department is a mess it seems to be about quantity over quantity and my car isn't even fixed. There was no shuttle I had to walk to enterprise and they had no ford cars left I had a 9:0 about quantity over quantity and my car isn't even fixed. There was no shuttle I had to walk to enterprise and they had no ford cars left I had a 9:00am appointment didn't get seen until 9:30 didn't get a rental car until 11:50 it took my entire morning More



