Elk Grove Ford
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Annoyed that I was there Said I would get called I didn't name anyone not when I called she was angry and could call me She did not I had to call again She had left for the day The person handling paperwork name anyone not when I called she was angry and could call me She did not I had to call again She had left for the day The person handling paperwork threw it at me and told me to sign Making a big circle as to where to sign Directed with her finger your cars over there I walk with a cane having had major spine surgery so it was poor customer service More
Quick and efficient. Saul followed up multiple times and responded to any questions adequately. Only complaint is that a complementary car wash would be nice Saul followed up multiple times and responded to any questions adequately. Only complaint is that a complementary car wash would be nice More
Elk Grove Ford has provided us with all the maintanance, recalls and repairs for our Ford Edge we purchased new in 2017. During our most recent visit, Lizzy Meddock in the service department provided us t recalls and repairs for our Ford Edge we purchased new in 2017. During our most recent visit, Lizzy Meddock in the service department provided us the best overall service we've received. She usually answered our phone calls, and if not, she got back you us in a timely manner. Lizzy answered most of our questions when asked, but if she didn't know the answer, she got back to us quickly. She was very accommodating to our needs when scheduling appointments and insuring the repairs and service were completed on time. We will request Lizzy during future visits. More
Easy arrival, greeted immediately by a sweet woman who took me to the check-in desk. Work done with in an hour. Best of all my seat was still in the same place! No adjustment needed. took me to the check-in desk. Work done with in an hour. Best of all my seat was still in the same place! No adjustment needed. More
Cashier was rude and poor customer service. Very unprofessional and not someone I would trust. Very unprofessional and not someone I would trust. More



