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Elk Grove Ford

Elk Grove, CA

Overview
Employees
Reviews
4.4
2,188 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 2,188 reviews

May 30, 2026

I dropped off the vehicle around 6:15am and later on James notified me that the vehicle was ready to be delivered or I can pick it up. More

by 03tahoe
Recommend Dealer
Yes
Employees Worked With
James
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Jun 01, 2026 -

Elk Grove Ford responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 30, 2026

Came in for recall repair and was able to fix a service issue from Dec More

by SPNDFRELY
Recommend Dealer
Yes
Employees Worked With
Brad Weinrick
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May 30, 2026 -

Elk Grove Ford responded

We’re pleased we could address your F-150’s recall repair and resolve the service issue from December. Thank you for the five-star review, and we look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 30, 2026

Very helpful, took time to explain everything. Understanding. Friendly, professional, good communication, video walk through was very helpful More

by SimonM
Recommend Dealer
Yes
Employees Worked With
James cruz
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May 30, 2026 -

Elk Grove Ford responded

Thank you for noting the clear explanations and friendly professionalism during service on your Ford Focus. We’re pleased the video walkthrough and open communication helped you feel informed. We look forward to assisting you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 30, 2026

Professional, friendly people and considerate of other people. Willing to go over and beyond to help with purchasing a new car. More

by DELANEYHASTINGS
Recommend Dealer
Yes
Employees Worked With
Matt Torres Alex and I believe Ray
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May 30, 2026 -

Elk Grove Ford responded

Thank you for recognizing the professionalism and friendliness of our team. We’re glad we could go the extra mile to help with your Ford purchase and appreciate your kind feedback. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 30, 2026

I call for brake inspection, was scheduled at 9:00 am waited until 3:00 and no one call me, I call and she tells me that my brakes needed to be replaced but she can't only do the front brake because they More

by WILLIAM.G
Recommend Dealer
No
Employees Worked With
Elizabeth
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May 30, 2026 -

WILLIAM.G responded

I had scheduled brake inspection @9:00 drop the truck off at 7:00 waited until 3:pm and call myself then she toll me I needed new brakes, but they can only do the front brakes because they didn’t have time, then I ask if I leave the truck until the next day they could be fix she said yes, same thing happened no call nothing I called again @3:pm they toll me everybody was gone 😡😡😡

May 30, 2026

We had a great experience with the Fleet Service Department at Elk Grove Ford. The staff was helpful, knowledgeable, and made the process smooth from start to finish. Excellent communication and dep More

by INFO@AHCONCRETE.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Ferris
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May 30, 2026 -

Elk Grove Ford responded

Thank you for highlighting how Cale and our Fleet Service Department delivered clear communication and dependable care for your Ford F-450. We’re glad to have provided a seamless experience from start to finish. Thanks for trusting us with your service needs. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 30, 2026

They had my car for 3 days, no communication unless it was initiated by me, no parts, wasn't fixed but I had to pay over $300. Someone was supposed to call me yesterday and they didn't. Joe said Jose woul More

by MSTAMU
Recommend Dealer
No
Employees Worked With
Jose and Joe
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May 30, 2026 -

MSTAMU responded

You responded to the wrong comment. The comment I left is above. Are you playing games with me? Are you responding to the experience I had 7 months ago intentionally. What is going on? I was supposed to hear from my advisor on Thursday, then on Friday. Today is Saturday and I still have not heard from him and you have the audacity to act as if I gave you a favorable review. I would like to hear from a supervisor. This is my fourth request.

May 30, 2026

I'm appreciative for the assistance, professionalism and loaner car. Brad was great, he communicated well and was understanding. More

by MSTAMU
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
May 30, 2026 -

Elk Grove Ford responded

We’re delighted our team’s assistance, professionalism, and the loaner vehicle made your visit seamless. It’s great to know the communication and understanding you received met your expectations. Thank you for trusting us with your Ford and for the five-star rating. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 29, 2026

Pleasant, professional I already responded to this survey Great service, clean environment and accommodating got those who wait. More

by nonigoat49
Recommend Dealer
Yes
Employees Worked With
James and Sean
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Jun 01, 2026 -

Elk Grove Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 29, 2026

Great! Jose kept us in the loop with regular updates regarding the ongoing work and effects on cost. We're quite satisfied with our experience at Elk Grove More

by eh.eleven
Recommend Dealer
Yes
Employees Worked With
Jose Uribe
Report | Print
May 29, 2026 -

Elk Grove Ford responded

We appreciate your feedback. It’s great to hear that regular updates on your Ford Fusion helped you stay informed about the service and costs. We look forward to helping with any future needs. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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