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Elk Grove Ford

Elk Grove, CA

4.4
2,377 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 2,377 reviews

September 12, 2026

The service department was great. I took my truck in for an oil change; they found a couple things needing repair and helped me get the repairs made quickly. More

by BENNETT.BYINGTON
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 12, 2026 -

Elk Grove Ford responded

Your Ford F-250 is in great hands. Hearing that our service department found those issues and helped you have them repaired quickly means a lot to our team. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 10, 2026

I scheduled appointment they got my car in & out the same day and they did an amazing job thanks! More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ
Sep 10, 2026 -

Elk Grove Ford responded

We’re glad our same-day service on your Ford Fusion met your expectations. Our team is pleased we could have you back on the road so quickly. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 09, 2026

Poor customer service. Staffing was poor. Mismanaged. One employee was the service advisor and cashier More

by thasano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cale Wood
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2026

Thanks for working down the price even though we decided to not have the major repair completed More

by INXSFAN1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ
Sep 06, 2026 -

Elk Grove Ford responded

Hearing that adjusting our estimate was helpful means a lot to our service team. We’re here whenever you’re ready for that major repair or any other service for your Ford Focus. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 06, 2026

Always great James is always top notch. Let's me know what's going on with the car, the services that needs to be done and all the recommendations More

by Djamil
Recommend Dealer
Yes
Employees Worked With
James
Sep 06, 2026 -

Elk Grove Ford responded

Knowing that you feel well informed about your Lincoln Town Car’s service needs means a lot to our service team. We’re glad our service department could deliver straightforward updates and helpful advice for your vehicle. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 05, 2026

The service is always great! The service writer we had, listen to what I wanted done to my vehicle and it was done while we waited. Being in the auto service business for 40 yea More

by CAPAUTO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2026 -

Elk Grove Ford responded

Knowing we could service your Ford F-150 while you waited is rewarding. Hearing from someone with 40 years in the auto service business that our team is top notch means a lot to us. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 05, 2026

James was absolutely top-notch! I dropped my car off the day before for an oil change that was scheduled for the next morning. First thing the next day, James called me to go over m More

by Djamil
Recommend Dealer
Yes
Employees Worked With
James
Sep 05, 2026 -

Elk Grove Ford responded

Clear and timely communication is at the heart of how our service team operates. We were happy to complete the oil change and handle your additional requests on your Ford Expedition Max so it was ready by 8:00 AM. Your praise and five-star rating mean a great deal to us. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 04, 2026

Had one issue with a sensor, first estimate was close to 1,000 When I said forget it, I'll come pick it up, I got another call saying 'there was an error' and the cost would be 139 + 189. Not surprisingly, More

by Stevekathylee
Recommend Dealer
No
September 04, 2026

Great service Had a great experience with Jordan he helped me with a Lyft to get home More

by ADRIANALOZANO35
Recommend Dealer
Yes
Employees Worked With
Jordan
Sep 04, 2026 -

Elk Grove Ford responded

Our service department was happy to arrange a Lyft so you could get home after service on your Ford F-150. Knowing you had a great experience means a lot to us. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 04, 2026

The Service we last received from James was exactly what Customer Service should look like. His knowledge and professionalism was superb. More

by thecarters96
Recommend Dealer
Yes
Employees Worked With
James primarily Andrew at the end
Sep 04, 2026 -

Elk Grove Ford responded

Knowing that the service on your Kia Sedona reflected genuine customer care is rewarding. Your kind words and five-star rating mean a great deal to our service team. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com