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Elk Grove Ford

Elk Grove, CA

4.4
2,345 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 2,345 reviews

August 21, 2026

It was good I did NOT like paying the credit card processing fee; dealership price are already Higher & there wad no advance notice or other alternative; they already Do Not take checks ; so paying o More

by Rachealle
Recommend Dealer
Yes
Employees Worked With
dealership
Aug 23, 2026 -

Elk Grove Ford responded

Thank you, Rachelle, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 20, 2026

Brad Weinrick, the lead customer service rep is second to none in responsiveness and transparency. Top notch customer care More

by JPDOUCETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Weinrick
Aug 20, 2026 -

Elk Grove Ford responded

Knowing that our responsiveness and transparency met your expectations is rewarding, and we’re glad you felt well cared for during the service on your Ford Expedition. Your praise and five-star rating mean a lot to our service department. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 19, 2026

Sal was so nice and he went above and beyond to help us. Trevor, in finance was so nice and accommodating. It was a really great experience. More

by lodialmeida
Recommend Dealer
Yes
Employees Worked With
Sal
Aug 20, 2026 -

Elk Grove Ford responded

We’re glad your experience purchasing the used Ford Explorer went smoothly. Knowing you felt our sales and finance teams went the extra mile means a lot to us. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 17, 2026

Helpful and responsive. Provide good customer service and was helpful with my car repairs. Thank you More

by CARLENEMILLER
Recommend Dealer
Yes
Employees Worked With
Andrew I believe
Aug 17, 2026 -

Elk Grove Ford responded

We’re glad our service team was responsive and supportive during your Ford Edge service. Knowing you felt well taken care of by our department means a lot to us. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 16, 2026

I was charged a diagnostic charge for an item that was previously diagnosed and I wanted repaired because they had failed to document the prior diagnosis. A cover was left on the seat of the car. The age More

by RICKHAYES15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Aug 20, 2026 -

Elk Grove Ford responded

Providing a positive experience is our top priority, so we're disappointed to hear this, Rick. Thank you for bringing it to our attention. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 16, 2026

In for oil change. James explained everything before and after service. Kept me informed throughout the process. Very professional More

by SNOWFLINTS
Recommend Dealer
Yes
Employees Worked With
James Cruz
Aug 16, 2026 -

Elk Grove Ford responded

Your mention of clear explanations and updates before and after the oil change highlights how our service team aims to keep you informed. Knowing you found the service on your Ford Escape professional means a lot to our team. Thank you for the five-star rating and for trusting us with your vehicle. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 15, 2026

Ryan was very professional and made sure that I understood the required repair for my F150. Transportation was provided to me in order that I could go home while the service was being performed. More

by 2lbfish4
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 16, 2026 -

Elk Grove Ford responded

We’re glad we could explain the required repair clearly and provide transportation so you could get home during your F-150 service. Knowing you felt confident in the process means a lot to our service department. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 15, 2026

Always a great experience, helpful staff, very professional service. We love the video report of the work being done. More

by BMWELLS31
Recommend Dealer
Yes
Aug 15, 2026 -

Elk Grove Ford responded

Your praise for our video reports highlights how vital clear communication is in our service department. Our team is pleased we could keep you informed and deliver attentive care for your Ford Escape. Knowing you consistently enjoy your visits means a lot to us. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 15, 2026

Everybody was pleasant and professional, sadly my car came back with what appeared to be gooey gray matter and lots of rough sap drippings over the car. I was very pleased when I called and the service r More

by nettiet
Recommend Dealer
Yes
Employees Worked With
I don't recall, I think it was R ? And he spoke with an accent.
Aug 15, 2026 -

Elk Grove Ford responded

We’re glad our service receptionist arranged a Monday appointment to have your Ford Fusion cleaned thoroughly. Hearing that everyone was pleasant and professional and that the solution met your expectations means a lot to our service team. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 14, 2026

He met me outside when I was getting out if my car, walked me in. Held the door for me. He also set up a shuttle ride for me to get back home. When the car was done, he called and explained everything More

by kat.devaney
Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 14, 2026 -

Elk Grove Ford responded

Your mention of arranging a shuttle ride and our team’s warm greeting highlights how we aim to make service convenient and welcoming. Hearing that our follow-up call and clear explanations were helpful means a lot to our service department. Thank you for trusting us with your Ford Edge. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com