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Elk Grove Ford

Elk Grove, CA

4.4
2,001 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
Contact Dealership

9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 2,001 reviews

March 19, 2026

Excellent service, great communication. 10/10 for the Service Department Lizzy and team did an excellent job More

by Bloydchet
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Mar 19, 2026 -

Elk Grove Ford responded

We’re glad our service department’s communication and attention met your expectations for your Ford F-150. Thank you for the 10 out of 10 rating. We look forward to assisting with your next service visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 19, 2026

Dropped off my vehicle and it was done in a day so everything was great. I did appreciate the video of my undercarriage showing that everything was in good condition. More

by Jeff@rcpacific.com
Recommend Dealer
Yes
Employees Worked With
Dana
Mar 19, 2026 -

Elk Grove Ford responded

We’re happy the service on your Ford Bronco was completed in a day and that the undercarriage video gave you confidence in its condition. Thank you for highlighting those details. We look forward to helping you with any future maintenance needs. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 19, 2026

Professional, friendly and quick Helpful, knowledgeable Everything was completed quickly.. found the problems and alerted me of issues More

by imedeiros1946
Recommend Dealer
Yes
Employees Worked With
Lizzy Meddoc
Mar 19, 2026 -

Elk Grove Ford responded

It’s rewarding to hear our team delivered professional, friendly, and prompt service for your Ford Escape. We’re glad we could swiftly identify the issues and keep you informed. Thank you for sharing your experience. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 19, 2026

Everyone is friendly and they kept me informed. I appreciate the professionalism provided to me and the Lyft while I waited for the service to be completed. More

by Shome
Recommend Dealer
Yes
Employees Worked With
Dana
Mar 19, 2026 -

Elk Grove Ford responded

Thank you for noting our team’s friendly service and clear updates. We’re pleased the complimentary Lyft and professional approach made your visit convenient. We appreciate servicing your Ford and look forward to assisting you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 19, 2026

Friendly, fast service. The promotion for the oil change was an excellent value for Ford customers. More

by TERRYRENSHAW
Recommend Dealer
Yes
Employees Worked With
Saul
Mar 19, 2026 -

Elk Grove Ford responded

It’s wonderful to hear our team delivered friendly, fast service. We’re glad you found the oil change such great value. Thank you for trusting your Ford Fiesta with us and we look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 19, 2026

Easy to schedule mobile service for my car Jazz is awesome Very happy with the service provided More

by rosabaquero
Recommend Dealer
Yes
Employees Worked With
Mobile technician Jazz
Mar 19, 2026 -

Elk Grove Ford responded

We’re glad scheduling mobile service for your Ford Mustang Mach-E was effortless and that you were happy with the service provided. We look forward to assisting with your Mach-E again in the future. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 19, 2026

So upset with the incident that followed me after my terrible oil change and how the quick lane handled the incident not offering me any compensation after my oil change ordeal More

by ROSE_MOSQUEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cale Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2026 -

Elk Grove Ford responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you, Rose. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Mar 23, 2026 -

Elk Grove Ford responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you, Rose. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 19, 2026

it seemed a bit disorganized, like they didn't know about my appointment either time I arrived. But Lizzy was great at answering my questions and setting expectations. The work was completed quickly and expe More

by randyl0
Recommend Dealer
Yes
Employees Worked With
Lizzie
Mar 19, 2026 -

Elk Grove Ford responded

Thank you for bringing your Lincoln MKC in for service and we apologize for the mix-up with your appointment. We’re glad our advisor answered your questions and set clear expectations. We appreciate you noting the quick and expert work and for sharing your feedback. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 18, 2026

Good, excellent , great, awesome It was very nice the staff were really nice and playful. My overall experience at Elk Grove ford was amazing More

by Avneetshah2008
Recommend Dealer
Yes
Mar 18, 2026 -

Elk Grove Ford responded

Thanks for sharing your positive experience. We’re delighted our team’s friendly approach made your Mustang service smooth and enjoyable. We appreciate you trusting us and hope to assist you again soon. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 18, 2026

What is the point of making an appointment? ?? Took 3 hours and 25 minutes to get a simple oil change. I expected it to take an hour and would wait. Upon arrival for my appointment I was told t More

by 206FLYR
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cale Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2026 -

Elk Grove Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Mar 22, 2026 -

Elk Grove Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com