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Elk Grove Ford

Elk Grove, CA

Overview
Employees
Reviews
4.4
2,216 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 2,216 reviews

June 11, 2026

Everyone was friendly and professional. Brad, the service advisor was prompt and called me at the time he said he would to update me on the status of my vehicle. When picking up my vehicle, More

by MHCJOHNSON12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad in Service
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Jun 11, 2026 -

Elk Grove Ford responded

Thank you for sharing your experience. We’re glad our service advisor provided timely updates and our cashier made pickup of your Ford Explorer smooth and friendly. We look forward to assisting with your future service needs. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 11, 2026

Lacks organization poor customer service doesn’t care lacks communication No call back no documentation provided On service provided More

by Jorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cale Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
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June 11, 2026

Everyone was friendly and professional. Brad, the service advisor was prompt and called me at the time he said he would to update me on the status of my vehicle. When picking up my vehicle, More

by MHCJOHNSON12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad in Service
Report | Print
Jun 11, 2026 -

Elk Grove Ford responded

It’s fantastic to hear our team treated you with friendliness and professionalism, and that our service advisor reached out promptly at the promised time. We’re glad the pick-up process was smooth and efficient too. Thank you for trusting us with service on your Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 10, 2026

Great service managers. Follow up and communication is terrific. Explaining issue and way to repair has been wonderful. More

by RKIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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Jun 10, 2026 -

Elk Grove Ford responded

We’re thrilled our service managers offered clear explanations for your Ford Expedition EL and kept you updated throughout the process. Hearing that our follow-up and communication stood out means a lot to us. We appreciate you sharing your experience and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 10, 2026

Very satisfied with the customer service provided by service writer Lizzy. No issues to report. More

by NISSENCRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy
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Jun 10, 2026 -

Elk Grove Ford responded

Thank you for sharing your feedback. We’re delighted the service writer provided attentive support and that your Ford Focus is running smoothly. We look forward to assisting with any future maintenance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 09, 2026

They are always polite and efficient. What has really improved is they seem more willing help you save money example points. From buying knew from them Multiple times I can say they suppo More

by SYNITHIA00
Recommend Dealer
Yes
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Jun 10, 2026 -

Elk Grove Ford responded

It’s fantastic to hear our staff was polite and efficient, and that our points program helped you save. We appreciate your loyalty through multiple Ford Explorer services and are happy to support you throughout your vehicle’s life. We look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 09, 2026

They were knowledgeable and friendly, explained the point system and provided great customer service as always More

by SYNITHIA00
Recommend Dealer
Yes
Employees Worked With
Don't remember but they were great
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Jun 10, 2026 -

Elk Grove Ford responded

Thank you for your positive feedback about the service on your Ford Explorer. We’re pleased the point system explanation and friendly approach made everything clear and comfortable. We appreciate your ongoing trust in our team and look forward to assisting you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 09, 2026

Very professional and good price And the staff were all nice and very helpful and knowledgeable on helping me pick a car More

by ozieramirez79
Recommend Dealer
Yes
Employees Worked With
Tony
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Jun 09, 2026 -

Elk Grove Ford responded

Thank you for recognizing our team’s efforts to provide professional guidance, fair pricing, and helpful service. We’re delighted that we could assist you in choosing the right Lexus. Enjoy your new ride and let us know if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 09, 2026

Joe was friendly and professional. Whoever worked on my vehicle gave it back worse than what I started with. I arrived with no warning lights or sensors activated. When I left, I had m More

by dollar.89
Recommend Dealer
Yes
Employees Worked With
Joe
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Jun 10, 2026 -

Elk Grove Ford responded

Thank you! Joe and our team appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 09, 2026

Good communication and professional and most of all on top of the case Nice and helpful More

by Hl4402
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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Jun 09, 2026 -

Elk Grove Ford responded

Great to know our team kept you informed and maintained a professional approach while staying on top of every detail during your Ford F-150 service. We’re happy we could offer the helpful support you valued. Thanks for trusting us with your service needs. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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