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Elk Grove Ford

Elk Grove, CA

4.4
1,962 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 1,962 reviews

March 11, 2026

My car couldn’t be serviced. I had to replace it with something different and newer. More

by LaShan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dana
March 11, 2026

I had no experience with the dealership. I only worked with your service folks. There was no reception or cashier to greet me. I had to wait for someone to pay attention and eventually track More

by RANDY90
Recommend Dealer
No
Employees Worked With
Bradley
March 10, 2026

Gave me the wrong service procedure to fix my car even though I told him what service I wanted. That procedure would have cost me 200 dollars more and was incorrect for my car. More

by Sherwinchin
Recommend Dealer
No
Employees Worked With
Adrian
March 10, 2026

Best service. The staff at the quicklane is the best. My advisor james cruz was exceptional. More

by MADRIGAL.BENJAMIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James cruz
Mar 10, 2026 -

Elk Grove Ford responded

We’re delighted the Quicklane team took great care of your Honda CR-V. It’s wonderful to know your service advisor provided exceptional support. Thank you for the five-star review and we look forward to serving you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 09, 2026

The dealership contacted me. That was an A+ experience. They offered a mobile tech which made it very easy for me. More

by 920SAC
Recommend Dealer
Yes
Employees Worked With
It was a mobile tech repairing a factory recall
Mar 10, 2026 -

Elk Grove Ford responded

Thank you for the five-star rating. We’re glad our outreach and mobile technician brought convenience to your Ford service. We look forward to assisting you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 09, 2026

Helpful and for me in within 24 hours because I was too afraid to drive it. More

by heathervanderpol
Recommend Dealer
Yes
Employees Worked With
Lizzie
Mar 11, 2026 -

Elk Grove Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 09, 2026

John Luna and Rachel Wood were truly the best. They definitely have taken care of my family and I when needing cars! More

by EMMAWARD319
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Luna, Rachel Wood
Mar 09, 2026 -

Elk Grove Ford responded

It was a pleasure assisting your family with your new Ford Bronco Sport. Thank you for choosing Ford and letting our team be part of this experience. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 08, 2026

They said the car never had its 30,000 maintenance yet I have the documentation that says it did. They said they couldn't do the tire rotation as the lug nuts were rounded. This ford service location is the More

by R.SSCOTT
Recommend Dealer
No
Mar 12, 2026 -

Elk Grove Ford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 08, 2026

easy to work with. Steve is very customer oriented and dedicated. I highly recommend visiting Elk Grove Ford if you are in the market. More

by NBM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Magana
Mar 08, 2026 -

Elk Grove Ford responded

Thank you for recommending us. We’re thrilled our team’s dedication made purchasing your new Ford straightforward. Enjoy the journey, and reach out if you need anything in the future. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 08, 2026

Diagnosed problem, got it fixed timely Tony always provides excellent customer service, never disappoints us More

by RANDYJONES2GO
Recommend Dealer
Yes
Employees Worked With
Tony Ferris
Mar 08, 2026 -

Elk Grove Ford responded

Thank you for trusting us with your Ford F-450. We’re glad our team diagnosed the issue quickly and completed the repair efficiently. We appreciate your confidence in our service department. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com