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Elk Grove Ford

Elk Grove, CA

Overview
Employees
Reviews
4.4
2,296 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
Contact Dealership

9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 2,296 reviews

July 06, 2026

They are really good and they know what the cars need and how to do it. I will be going back for my next service More

by Malcolm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikhil prasad
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Jul 06, 2026 -

Elk Grove Ford responded

Thank you, Malcolm! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 04, 2026

Easy arrival, greeted immediately by a sweet woman who took me to the check-in desk. Work done with in an hour. Best of all my seat was still in the same place! No adjustment needed. More

by SUSANW1
Recommend Dealer
Yes
Employees Worked With
James
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Jul 04, 2026 -

Elk Grove Ford responded

Thank you for bringing in your Ford Escape Hybrid. It’s great to hear you were welcomed right away, that the service wrapped up in an hour, and that your seat remained perfectly set. We appreciate your feedback and hope to help again soon. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 03, 2026

Cashier was rude and poor customer service. Very unprofessional and not someone I would trust. More

by Whocares13
Recommend Dealer
No
Employees Worked With
Lizzy did a very good job talking care of my repair. The cashier was terrible at customer Service. No one told me if I used a credit card there would be a 2% fee. I was dropped off at the dealership so I had no way to get home. I told the cashier why didn
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Jul 09, 2026 -

Elk Grove Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 03, 2026

Had my car for over a week. Almost no work done and almost no communication. No diagnosis after a week. More

by Tracy
Recommend Dealer
No
Employees Worked With
Elizabeth
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Jul 09, 2026 -

Elk Grove Ford responded

Thank you, Tracy, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you. Please reach out to us at your convenience. Thank you. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 03, 2026

Easy to deal with got car in and out Price was very reasonable and car was ready when promised More

by TANDERSON97
Recommend Dealer
Yes
Employees Worked With
Elizabeth service writer
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Jul 03, 2026 -

Elk Grove Ford responded

It’s great to hear your Ford Focus service was efficient and completed on schedule. Thank you for letting us know the pricing felt reasonable and the vehicle was ready as promised. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 03, 2026

Lack of communication Was told to somebody would respond to me concerning my last service it had been over a month no response Transmission recall it doesn’t impure they inspected it. They just wrote it of More

by PTBUCKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Priscilla
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Jul 09, 2026 -

Elk Grove Ford responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with you and our team here. If you don't mind reaching out to us, we would love to address your concerns. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 03, 2026

Great Customer service completed my service quickly and got me back on the road asap More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, at quick change
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Jul 03, 2026 -

Elk Grove Ford responded

It’s wonderful to hear our service team got you back on the road so quickly. Thank you for trusting us with your Ford, and we look forward to helping you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 01, 2026

Satisfied I had a good day at Ford getting my car oil changed. Service was excellent and didn't wait long to get it done. Will definitely be back again for the service. Thank you. More

by MJ.PUMALOY
Recommend Dealer
Yes
Employees Worked With
James
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Jul 01, 2026 -

Elk Grove Ford responded

We’re thrilled your Ford Escape oil change went smoothly with minimal wait. We appreciate you bringing your Escape to our service team and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 01, 2026

Best service ever. 5 star rating. The service at Elk Grove Ford makes me feel welcomed. More

by WILLISROGER41
Recommend Dealer
Yes
Employees Worked With
James
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Jul 01, 2026 -

Elk Grove Ford responded

We’re thrilled to earn your five-star rating. It’s wonderful our team made you feel welcome during service on your Ford Explorer. Thank you for choosing us, and we look forward to assisting you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 01, 2026

Took care of most of my vehicle recalls in one visit Communications could be a little stronger More

by Tomhocevar22
Recommend Dealer
Yes
Employees Worked With
Anthony
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Jul 02, 2026 -

Elk Grove Ford responded

Thank you so much for taking the time to share your feedback with us, Tom. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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