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Elk Grove Ford

Elk Grove, CA

4.4
1,942 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
Contact Dealership

9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 1,942 reviews

March 02, 2026

I was expected to pay for repairs without anyone even looking at my car. I left. Why can't a mechanic look at my car before you ask for payment? More

by alexandratoledo7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cale Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2026 -

Elk Grove Ford responded

Thank you for this feedback, Alexandra. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 01, 2026

I had to come back an extra time to have my work done. James had ordered parts for my vehicle, and set them aside, when the day came to do the work, the parts were no where to be found, and the team were More

by KRISTEN.BEALS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2026 -

Elk Grove Ford responded

Thank you for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We're glad James and our team were able to help, and we hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 01, 2026

Very friendly and professional people from the receptionist to the service person. They were courteous and did a wonderful job. More

by SHERRYLELEVICH
Recommend Dealer
Yes
Employees Worked With
Dana
Mar 01, 2026 -

Elk Grove Ford responded

Thank you for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, Sherry, and we hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 01, 2026

Courteous and cheerful, pleasure to work with. My Ford Fiesta needed several service needs with multiple parts which needed to be ordered. Dana handled them all very well. More

by FSTOER
Recommend Dealer
Yes
Employees Worked With
Dana
Mar 01, 2026 -

Elk Grove Ford responded

We’re pleased our team delivered friendly and positive service during your visit. It’s great to hear that ordering and installing the parts for your Ford Fiesta went smoothly. Thank you for choosing us, and we look forward to helping with any future needs for your Fiesta. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 01, 2026

Great customer service! They’re being very helpful in dealing with an issue in my older car. More

by PCRARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Weinrick
Mar 01, 2026 -

Elk Grove Ford responded

Thank you for sharing your positive experience. We’re pleased our team could assist with your older Ford Fusion’s issue. Feel free to reach out if we can help further. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 01, 2026

Didn't fix everything. The driver side blindspot indicator didn't work . Now I have to bring it back in after you already had it week . More

by chargu19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cale Wood
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2026 -

Elk Grove Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 28, 2026

It was great except my center console is stuck shut and they couldn't figure out how to fix it More

by MICHELEGRAVES64
Recommend Dealer
Yes
Mar 01, 2026 -

Elk Grove Ford responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Michelle, feel free to contact us at your convenience. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 28, 2026

So accommodating and customer service focuses. Sent a tech out to my house to correct my recall same day. More

by Staciehunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connie
Feb 28, 2026 -

Elk Grove Ford responded

We’re glad our team could send a technician to your home the same day to address your Ford Edge recall. We’ve shared your kind words with Cale and appreciate you taking the time to let us know. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 28, 2026

Excellent customer service Positive experience across all interactions. Problem solve, clear communication, problem solving. Customer trust. More

by glabrasca
Recommend Dealer
Yes
Employees Worked With
Adrian
Feb 28, 2026 -

Elk Grove Ford responded

We’re glad you experienced excellent customer service and clear communication during your Ford Escape service. Your trust in our problem-solving approach means a great deal. We look forward to assisting you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 28, 2026

Customer service was above and beyond expectations Friendly, professional, quick and very sufficient in team work making the purchase very smooth and satisfying More

by SAMANTHA.MORADOS
Recommend Dealer
Yes
Employees Worked With
Tony Stef Trevon
Feb 28, 2026 -

Elk Grove Ford responded

Thrilled to know our team went above and beyond with friendly, professional, and efficient service. We’re pleased the purchase process moved quickly and worked well for you. Congratulations on your new Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com