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Elk Grove Ford

Elk Grove, CA

Overview
Employees
Reviews
4.4
2,348 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
Contact Dealership

9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 2,348 reviews

August 23, 2026

Great as always Staff always professional, work done promptly and efficiently. Very professional Price is right for the service More

by EstebanPerez
Recommend Dealer
Yes
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Aug 23, 2026 -

Elk Grove Ford responded

Your note about our team’s professionalism, promptness, efficiency, and fair pricing reflects the standard we aim for with every Ford Expedition Max we service. Your praise for those efforts means a lot to us. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 22, 2026

Now that I don't have a service contract you guys find all kinds of stuff that needs to be done More

by jdkanner
Recommend Dealer
No
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Aug 26, 2026 -

Elk Grove Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 22, 2026

I had nothing but problems. It's a long story Many appointments For a new car I'm disappointed More

by BUTCHERMIKE1959
Recommend Dealer
Yes
Employees Worked With
Steve, Priscilla, Brad and Lizzy
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Aug 23, 2026 -

Elk Grove Ford responded

Mike, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 21, 2026

It was good I did NOT like paying the credit card processing fee; dealership price are already Higher & there wad no advance notice or other alternative; they already Do Not take checks ; so paying o More

by Rachealle
Recommend Dealer
Yes
Employees Worked With
dealership
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Aug 23, 2026 -

Elk Grove Ford responded

Thank you, Rachelle, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 20, 2026

Brad Weinrick, the lead customer service rep is second to none in responsiveness and transparency. Top notch customer care More

by JPDOUCETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Weinrick
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Aug 20, 2026 -

Elk Grove Ford responded

Knowing that our responsiveness and transparency met your expectations is rewarding, and we’re glad you felt well cared for during the service on your Ford Expedition. Your praise and five-star rating mean a lot to our service department. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 19, 2026

Sal was so nice and he went above and beyond to help us. Trevor, in finance was so nice and accommodating. It was a really great experience. More

by lodialmeida
Recommend Dealer
Yes
Employees Worked With
Sal
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Aug 20, 2026 -

Elk Grove Ford responded

We’re glad your experience purchasing the used Ford Explorer went smoothly. Knowing you felt our sales and finance teams went the extra mile means a lot to us. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 17, 2026

Helpful and responsive. Provide good customer service and was helpful with my car repairs. Thank you More

by CARLENEMILLER
Recommend Dealer
Yes
Employees Worked With
Andrew I believe
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Aug 17, 2026 -

Elk Grove Ford responded

We’re glad our service team was responsive and supportive during your Ford Edge service. Knowing you felt well taken care of by our department means a lot to us. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 16, 2026

I was charged a diagnostic charge for an item that was previously diagnosed and I wanted repaired because they had failed to document the prior diagnosis. A cover was left on the seat of the car. The age More

by RICKHAYES15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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Aug 20, 2026 -

Elk Grove Ford responded

Providing a positive experience is our top priority, so we're disappointed to hear this, Rick. Thank you for bringing it to our attention. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 16, 2026

In for oil change. James explained everything before and after service. Kept me informed throughout the process. Very professional More

by SNOWFLINTS
Recommend Dealer
Yes
Employees Worked With
James Cruz
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Aug 16, 2026 -

Elk Grove Ford responded

Your mention of clear explanations and updates before and after the oil change highlights how our service team aims to keep you informed. Knowing you found the service on your Ford Escape professional means a lot to our team. Thank you for the five-star rating and for trusting us with your vehicle. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 15, 2026

Ryan was very professional and made sure that I understood the required repair for my F150. Transportation was provided to me in order that I could go home while the service was being performed. More

by 2lbfish4
Recommend Dealer
Yes
Employees Worked With
Ryan
Print
Aug 16, 2026 -

Elk Grove Ford responded

We’re glad we could explain the required repair clearly and provide transportation so you could get home during your F-150 service. Knowing you felt confident in the process means a lot to our service department. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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