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Elk Grove Ford

Elk Grove, CA

Overview
Employees
Reviews
4.4
1,590 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 1,590 reviews

November 27, 2025

Saved me money by redignosimg an issue Put off major expense Didn't replace a part yet More

by OSBORNELODI
Recommend Dealer
Yes
Employees Worked With
Mike
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Nov 27, 2025 -

Elk Grove Ford responded

Thanks for sharing about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 27, 2025

They did not do what I was told they would. They did not top off all of the fluids like they said they would. I even asked them about topping the fluids off and was told they did. More

by le54ca49
Recommend Dealer
No
Employees Worked With
Quick lube
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Dec 02, 2025 -

Elk Grove Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you to see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 22, 2025

Highly recommended excellent and friendly service fast and efficient thankful for my decision and choosing Elk Grove Ford More

by MISSIRDH2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2025 -

Elk Grove Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Elk Grove Ford. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 22, 2025

They always go above and beyond to provide an excellent service. Saul is the man he always gets my car for a service on time even though if I walk in . He always recommends me what is best for my car. More

by Djamillos
Recommend Dealer
Yes
Employees Worked With
Saul Reyes
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Nov 22, 2025 -

Elk Grove Ford responded

Thanks for sharing about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 21, 2025

Highly recommended! Even the batroom smells good and clean. Waiting room has comfy lounge chair it has a vending machine. But I hope when i get my next oil change that t More

by OYINGO769
Recommend Dealer
Yes
Employees Worked With
Saul
Report | Print
Nov 21, 2025 -

Elk Grove Ford responded

Thanks for sharing about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 20, 2025

My vehicle was in for assessment on the ac/heater fans. They didn't seem to be blowing as strong as they should. Ford techs were able to assess the problem and get my car back quickly. They even performed More

by SISANSIS
Recommend Dealer
Yes
Employees Worked With
Lizzy Merdock
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Nov 21, 2025 -

Elk Grove Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Elk Grove Ford! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 19, 2025

Overall good Staff seem to be competent and knowledgeable and eager to help. Very satisfied More

by SLYANIDAVID
Recommend Dealer
Yes
Employees Worked With
Saul
Report | Print
Nov 19, 2025 -

Elk Grove Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 18, 2025

Counter service was clear in what I was entitled to in my service contract Engaged. More

by davidjluiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2025 -

Elk Grove Ford responded

Thanks for sharing your thoughts about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 18, 2025

Everyone I dealt with were very helpful and so nice. It was a pleasure to deal with them. More

by LPEGJOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2025 -

Elk Grove Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 16, 2025

Impatient, terrible customer service, lack of accountability, did not rectify my issues, unprofessional attitude through the entire process More

by woodbreeann7
Recommend Dealer
No
Employees Worked With
Liz
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Nov 19, 2025 -

Elk Grove Ford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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