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Elk Grove Ford

Elk Grove, CA

4.4
2,285 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 2,285 reviews

July 01, 2026

I think that there needs to be more training on your service techs. Common sense gets left out anymore. More

by martys2
Recommend Dealer
Yes
Employees Worked With
Brad
Jul 02, 2026 -

Elk Grove Ford responded

Thank you for your feedback. Please don't hesitate to reach out to us directly if you would be willing to discuss your concerns in more detail. We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 30, 2026

Appreciated the rental car for the day since we live far away from the dealership. More

by AIRCOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy
Jul 02, 2026 -

Elk Grove Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 30, 2026

Smooth purchase process. Jason did a good job of maintaining communication during the process of having accessories installed. He also drove the new vehicle to me and picked More

by MAIL7
Recommend Dealer
Yes
Employees Worked With
Jason and Rachel
Jun 30, 2026 -

Elk Grove Ford responded

Thank you for the 5-star rating. We’re glad the installation updates and vehicle delivery went smoothly, and that the trade-in pickup and payment steps felt effortless. Enjoy your used Ford and drive safely. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 29, 2026

Great customer service and very professional. Very helpful and very knowledgeable about the truck that I was looking for. More

by CBASTIAN314
Recommend Dealer
Yes
Employees Worked With
John Paull
Jun 29, 2026 -

Elk Grove Ford responded

Thank you for highlighting our professionalism and helpful service. We’re glad our knowledge of the Ford F-250 made your experience smooth. Enjoy your new truck and reach out if we can assist further. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 29, 2026

I waited 4 hours for an oil change / tire rotation. I had an appointment. I showed up on time & waited 4 hours . In my opinion, that’s way too long for a simple oil change & tire rotation More

by ANAYA9461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2026 -

Elk Grove Ford responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 28, 2026

Excellent service as always. I have been coming to EG Ford since 1989 and will continue to do so. Seems like a lot of personnel turnover since Lithia took over and can see a nega More

by SRDCOOK
Recommend Dealer
Yes
Employees Worked With
James
Jun 29, 2026 -

Elk Grove Ford responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 28, 2026

Great service but seem to forget the def fluid every time. On a trio back east and same thing. Always the def. More

by Fullofbs1947
Recommend Dealer
Yes
Jun 30, 2026 -

Elk Grove Ford responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 27, 2026

Had 9 appointment, 10 still waiting. I walked out! No customer service provided. Overbooking causes everyone to wait! More

by rmbaker78
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cale Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : service dept
Jul 02, 2026 -

Elk Grove Ford responded

Thank you for this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 26, 2026

Explained what would be done, and was done to a timely manner. Happy Customer Pleased with the work, and time, cost. (sent with Loud Effect) More

by WMONTGOMERY1
Recommend Dealer
Yes
Employees Worked With
Joe Fernandez
Jun 26, 2026 -

Elk Grove Ford responded

Thanks for sharing your feedback. We’re glad the work on your Ford Fusion was clearly explained, completed promptly, and met your expectations for time and cost. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 26, 2026

Very attentive to all my needs including getting back home after I misjudged the service duration time. They kept me updated as the service was being completed. More

by Jome0
Recommend Dealer
Yes
Employees Worked With
Brad? He was fantastic.
Jun 26, 2026 -

Elk Grove Ford responded

It’s wonderful to hear our team took care of everything, from updating you throughout the service to arranging your trip home when timing shifted. We appreciate you choosing us for your Ford Maverick’s maintenance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com