Elk Grove Ford
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Went in for tire rotation and oil change. One of my tire lug nuts was stripped. Said they couldn’t replace and would order and take possibly a week. Also, while driving home I noticed a loud One of my tire lug nuts was stripped. Said they couldn’t replace and would order and take possibly a week. Also, while driving home I noticed a loud knocking sound, pulled over to see what is was and discovered the remaining lug nut on front right tire were never tightened completely. After tightening those I checked the other three tires and the same were loose. More
I was disappointed that my car's battery was not covered by our warranty and service plan, but Brad was very easy to talk to, informative, and empathetic throughout the service process. by our warranty and service plan, but Brad was very easy to talk to, informative, and empathetic throughout the service process. More
Service department went above and beyond to help me with my recall on my Bronco, everyone seemed very happy which was refreshing to see. 5 stars all around! my recall on my Bronco, everyone seemed very happy which was refreshing to see. 5 stars all around! More
great customer service I appreciate everyone goes in above and beyond to always make sure I'm satisfied and everyone is always very helpful for any of my needs above and beyond to always make sure I'm satisfied and everyone is always very helpful for any of my needs More
Elk Grove Ford is always great. We have bought our last 3 cars there. Yesterday I had my pickup in for service. Brad helped me and was extremely helpful. Thank you so much! We have bought our last 3 cars there. Yesterday I had my pickup in for service. Brad helped me and was extremely helpful. Thank you so much! More
Service was quick and good. Very thorough. Very inviting and easy to communicate with I would be coming back to service my vehicles here more often Very thorough. Very inviting and easy to communicate with I would be coming back to service my vehicles here more often More
Nobody acknowledged my presence when I arrived and waited at the door. Once I did get to the counter the gentleman did a great job. It's those little things that would get a rating of 5. at the door. Once I did get to the counter the gentleman did a great job. It's those little things that would get a rating of 5. More
Steve our salesman, was super nice. Staff was really nice. Straight forward and to the point. In and out smooth transaction. Thank you again. Dan Huff. Staff was really nice. Straight forward and to the point. In and out smooth transaction. Thank you again. Dan Huff. More



