Elk Grove Ford
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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I was charged a diagnostic charge for an item that was previously diagnosed and I wanted repaired because they had failed to document the prior diagnosis. A cover was left on the seat of the car. The age previously diagnosed and I wanted repaired because they had failed to document the prior diagnosis. A cover was left on the seat of the car. The agent I was working with was new and probably needed more training before handling clients alone. Overall a very poor experience. More
In for oil change. James explained everything before and after service. Kept me informed throughout the process. Very professional James explained everything before and after service. Kept me informed throughout the process. Very professional More
Ryan was very professional and made sure that I understood the required repair for my F150. Transportation was provided to me in order that I could go home while the service was being performed. understood the required repair for my F150. Transportation was provided to me in order that I could go home while the service was being performed. More
Everybody was pleasant and professional, sadly my car came back with what appeared to be gooey gray matter and lots of rough sap drippings over the car. I was very pleased when I called and the service r came back with what appeared to be gooey gray matter and lots of rough sap drippings over the car. I was very pleased when I called and the service receptionist said to bring the car in on Monday and the car will be cleaned. Another plus that will be reinforced when I get back a clean car. More
He met me outside when I was getting out if my car, walked me in. Held the door for me. He also set up a shuttle ride for me to get back home. When the car was done, he called and explained everything walked me in. Held the door for me. He also set up a shuttle ride for me to get back home. When the car was done, he called and explained everything to me. Very friendly and helpful More


