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Elk Grove Ford

Elk Grove, CA

Overview
Employees
Reviews
4.4
1,571 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
Contact Dealership

9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 1,571 reviews

November 12, 2025

Vehicle towed in on a Wed afternoon. Told would not get to it for a week! I lived out of tha area and this was ridiculous. I have only ever used a ford dealership for repairs and to be t More

by Sue/Kim
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one
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Nov 16, 2025 -

Elk Grove Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 11, 2025

I’ve tried a number of places to service my vans for my school. Finally… found the place. More

by robert.hanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fleet dept. (card is at my office)
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Nov 12, 2025 -

Elk Grove Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Elk Grove Ford, we look forward to having you as a valued customer for many years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 11, 2025

Easy to check in. The dealership provided a courtesy shuttle. Service was fast. The service advisor kept me updated More

by Sean_jackson
Recommend Dealer
Yes
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Nov 11, 2025 -

Elk Grove Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 11, 2025

Overall great customer service. Tony was great about getting moved into the truck service area. More

by tdavis32
Recommend Dealer
Yes
Employees Worked With
Priscilla and Tony
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Nov 12, 2025 -

Elk Grove Ford responded

Thanks for sharing your thoughts about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 10, 2025

This was the fastest and easiest car purchase ever. Sal was great, signing was also fast and easy. I will highly recommend Elk Grove Ford to everyone. More

by KENT1539
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal
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Nov 10, 2025 -

Elk Grove Ford responded

Thank you so much for choosing Elk Grove Ford! Please let us know if we can be of any more assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 10, 2025

Tony is wonderful he took care of everything so quick and communicated through the whole process More

by JULIO.CARRASCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony fleet service
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Nov 11, 2025 -

Elk Grove Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 09, 2025

Brad does a great job. He anticipates what needs to be done in order to expedite the process. He is also good at patiently explaining. More

by djcul
Recommend Dealer
Yes
Employees Worked With
Brad
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Nov 09, 2025 -

Elk Grove Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 09, 2025

Sometimes service department is overbooked and wait times are extended however, the service team and the techs are outstanding and do a great job. More

by SHIRLEYPENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Meddock
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Nov 09, 2025 -

Elk Grove Ford responded

Thanks for sharing about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 09, 2025

Brad the Assistant Service Manager was very accommodating. The dealership also provided shuttle service which was a great service. More

by christian espiritu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2025 -

Elk Grove Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 09, 2025

Just wanted to say thanks again for another awesome experience @ the Elk Grove Ford. Rachel, David, John are amazing people. Also wanted to thank Trevor in Finance and Russ in the Parts Department. Ha More

by qmars.10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel, David, John, Trevor and Russ.
Report | Print
Nov 09, 2025 -

Elk Grove Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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