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Elk Grove Ford

Elk Grove, CA

4.4
1,955 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 1,955 reviews

March 08, 2026

They said the car never had its 30,000 maintenance yet I have the documentation that says it did. They said they couldn't do the tire rotation as the lug nuts were rounded. This ford service location is the More

by R.SSCOTT
Recommend Dealer
No
March 08, 2026

Diagnosed problem, got it fixed timely Tony always provides excellent customer service, never disappoints us More

by RANDYJONES2GO
Recommend Dealer
Yes
Employees Worked With
Tony Ferris
Mar 08, 2026 -

Elk Grove Ford responded

Thank you for trusting us with your Ford F-450. We’re glad our team diagnosed the issue quickly and completed the repair efficiently. We appreciate your confidence in our service department. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 08, 2026

easy to work with. Steve is very customer oriented and dedicated. I highly recommend visiting Elk Grove Ford if you are in the market. More

by NBM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Magana
Mar 08, 2026 -

Elk Grove Ford responded

Thank you for recommending us. We’re thrilled our team’s dedication made purchasing your new Ford straightforward. Enjoy the journey, and reach out if you need anything in the future. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 07, 2026

I reached out to schedule 2 appointments: one mobile for software updates for recalls and another for troubleshooting. Both got scheduled at my convenience. The mobile appointment was completed as scheduled More

by Aldra8496
Recommend Dealer
Yes
Employees Worked With
Lizzy M was service advisor. Mobile tech came to my house.
Mar 08, 2026 -

Elk Grove Ford responded

We’re glad we could arrange both your mobile software update and your upcoming troubleshooting appointment at times that suited you. It’s great to hear the mobile service for your Ford Mustang Mach-E went smoothly, and we look forward to assisting you next week. Thanks for sharing your experience! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 07, 2026

Made a service appointment online. Showed up and Adrian helped me right away. The service was finished in less than an hour, and under the quoted time. More

by PCADRETT
Recommend Dealer
Yes
Employees Worked With
Adrian
Mar 07, 2026 -

Elk Grove Ford responded

We’re delighted the online scheduling was seamless and that you were assisted right away. It’s great to know your Ford F-150 service wrapped up ahead of schedule. Thank you for sharing your feedback. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 06, 2026

They replaced the trunk lift support and also did a multi point inspection I didn't ask for the inspection but glad they performed it. The car passed the inspection More

by LADYPETERSEN
Recommend Dealer
Yes
Employees Worked With
Dana
Mar 07, 2026 -

Elk Grove Ford responded

Delighted to hear that our team replaced your Ford Five Hundred’s trunk lift support and performed a multi point inspection for extra peace of mind. We’re glad it passed with flying colors and appreciate you sharing your experience. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 06, 2026

the entire service department is a mess it seems to be about quantity over quantity and my car isn't even fixed. There was no shuttle I had to walk to enterprise and they had no ford cars left I had a 9:0 More

by Castaneda2901
Recommend Dealer
No
Employees Worked With
Don't remember but the entire service department is a mess it seems to be about quantity over quantity and my car isn't even fixed
Mar 10, 2026 -

Elk Grove Ford responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Mar 10, 2026 -

Elk Grove Ford responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 06, 2026

My vehicle is still having problem and I cannot get a hold of him I need to have somebody give me a call so my truck can be fixed More

by Mgurm209
Recommend Dealer
No
Employees Worked With
Tony
Mar 10, 2026 -

Elk Grove Ford responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Mar 10, 2026 -

Elk Grove Ford responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 06, 2026

Motor it was Tony not John great customer service Sorry it was Tony not John he provided great customer service More

by Celia2
Recommend Dealer
Yes
Employees Worked With
John
Mar 06, 2026 -

Elk Grove Ford responded

Thank you for sharing your feedback. We’re glad our team provided great customer service during your service visit on your Ford. Please let us know if we can assist you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 05, 2026

Timely pick up and delivery. Drivers were all polite and professional. Detailed description provided for recall service. More

by deniseosborne777
Recommend Dealer
Yes
Employees Worked With
Ifk
Mar 05, 2026 -

Elk Grove Ford responded

Thank you for highlighting our pickup and delivery service for your Ford Mustang. We’re glad our drivers were professional and that the recall service details were clear. We appreciate your feedback and look forward to helping you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com