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Elk Grove Ford

Elk Grove, CA

4.4
2,183 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
Contact Dealership

9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 2,183 reviews

May 30, 2026

We had a great experience with the Fleet Service Department at Elk Grove Ford. The staff was helpful, knowledgeable, and made the process smooth from start to finish. Excellent communication and dep More

by INFO@AHCONCRETE.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Ferris
May 30, 2026 -

Elk Grove Ford responded

Thank you for highlighting how Cale and our Fleet Service Department delivered clear communication and dependable care for your Ford F-450. We’re glad to have provided a seamless experience from start to finish. Thanks for trusting us with your service needs. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 30, 2026

They had my car for 3 days, no communication unless it was initiated by me, no parts, wasn't fixed but I had to pay over $300. Someone was supposed to call me yesterday and they didn't. Joe said Jose woul More

by MSTAMU
Recommend Dealer
No
Employees Worked With
Jose and Joe
May 30, 2026 -

MSTAMU responded

You responded to the wrong comment. The comment I left is above. Are you playing games with me? Are you responding to the experience I had 7 months ago intentionally. What is going on? I was supposed to hear from my advisor on Thursday, then on Friday. Today is Saturday and I still have not heard from him and you have the audacity to act as if I gave you a favorable review. I would like to hear from a supervisor. This is my fourth request.

May 30, 2026

I'm appreciative for the assistance, professionalism and loaner car. Brad was great, he communicated well and was understanding. More

by MSTAMU
Recommend Dealer
Yes
Employees Worked With
Brad
May 30, 2026 -

Elk Grove Ford responded

We’re delighted our team’s assistance, professionalism, and the loaner vehicle made your visit seamless. It’s great to know the communication and understanding you received met your expectations. Thank you for trusting us with your Ford and for the five-star rating. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 29, 2026

Pleasant, professional I already responded to this survey Great service, clean environment and accommodating got those who wait. More

by nonigoat49
Recommend Dealer
Yes
Employees Worked With
James and Sean
May 29, 2026

Great! Jose kept us in the loop with regular updates regarding the ongoing work and effects on cost. We're quite satisfied with our experience at Elk Grove More

by eh.eleven
Recommend Dealer
Yes
Employees Worked With
Jose Uribe
May 29, 2026 -

Elk Grove Ford responded

We appreciate your feedback. It’s great to hear that regular updates on your Ford Fusion helped you stay informed about the service and costs. We look forward to helping with any future needs. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 29, 2026

Jason was great, very helpful but also allowed us some room to talk and discuss without abandoning us or leaving us feeling like we weren’t important. Great job on the run down of the truck. I would buy f More

by CHRIS.SPLASHBROTHERS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cale Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
May 29, 2026 -

Elk Grove Ford responded

Thank you for sharing your experience. It’s great to hear that Cale and our finance team provided helpful guidance and space during your Ford F-150 walkthrough. We appreciate your 5-star rating and look forward to assisting you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 28, 2026

Wait time for oil change 1 1/2 hours with appointment Should be a shorter wait More

by Jet534
Recommend Dealer
Yes
May 28, 2026

Friendly and great communication Brad was able to help me when ai made a mistake about my appointment More

by ANNEMWOOD
Recommend Dealer
Yes
Employees Worked With
Brad
May 28, 2026 -

Elk Grove Ford responded

It’s great to hear our team provided clear communication and quickly resolved the appointment mix-up with your Ford Fusion. Thank you for sharing your experience and for trusting us with your vehicle. We look forward to assisting you with any future service needs. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 27, 2026

Slow service. Honestly I would prefer to NEVER use Elk Grove Ford, especially because I made an appointment; the process was smooth but the execution was terrible More

by ctracer_x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember the stage name
May 27, 2026

My ford transit van was damaged on a oil change at your service department not happy about that More

by LARRYJOTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Serivice