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Elk Grove Ford

Elk Grove, CA

4.4
2,222 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 2,222 reviews

June 11, 2026

Service I requested was not preformed and I was told all went well .I was not explained anything until I read my paper work and asked questions More

by Sabrina.bradshawvet
Recommend Dealer
No
Employees Worked With
Assistant manager of service
June 11, 2026

Excellent communication and customer service. Took some time but the problems were resolved Responsive and respectful More

by CGODKIN
Recommend Dealer
Yes
Employees Worked With
Brad
Jun 11, 2026 -

Elk Grove Ford responded

We appreciate your feedback about the communication and customer service you experienced. It’s great to know our team resolved your concerns and remained attentive throughout. Thank you for choosing us for your Ford service. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 11, 2026

I do not want to be contacted by the dealer when I came in to the service center to get an oil change. It's very annoying and unprofessional. More

by JAC10770
Recommend Dealer
No
Employees Worked With
Chris
June 11, 2026

this is actually my second vehicle that I have purchased from elk Grove Ford. John has helped me with both purchases. I am very specific with what I needed in a vehicle/price point and he delivered. Even on More

by salena.ayers
Recommend Dealer
Yes
Employees Worked With
john luna
Jun 11, 2026 -

Elk Grove Ford responded

Thank you for choosing us again and congratulations on the new Ford Mustang Mach-E. We’re glad we could meet your exact vehicle and price requirements on a tight schedule with your child tagging along. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 11, 2026

I was surprised how smart the AI scheduler was. Making the appointment for a recall and 30K maintenance on my Lightning was a breeze. Dropping off the truck at the scheduled time went smooth with More

by HARRY.ANSORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana
Jun 11, 2026 -

Elk Grove Ford responded

It’s wonderful to hear our AI scheduler made setting up your recall and 30K maintenance so quick. We’re glad the shuttle ride and Lyft kept everything on track and that our team made drop-off effortless. Thank you for trusting us with your Ford service needs. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 11, 2026

Having Elk Grove Ford come to meet with me is an awesome perk that they offer. Also, working with the same technician makes it easier to discuss any issues I may have or had with the truck. More

by KAWI1177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Bhatia
Jun 11, 2026 -

Elk Grove Ford responded

It’s wonderful that our mobile service brings convenient support to your Ford F-150. Having the same technician certainly streamlines addressing any concerns effectively. Thanks for the five-star review. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 11, 2026

Everyone was friendly and professional. Brad, the service advisor was prompt and called me at the time he said he would to update me on the status of my vehicle. When picking up my vehicle, More

by MHCJOHNSON12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad in Service
Jun 11, 2026 -

Elk Grove Ford responded

Thank you for sharing your experience. We’re glad our service advisor provided timely updates and our cashier made pickup of your Ford Explorer smooth and friendly. We look forward to assisting with your future service needs. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 11, 2026

Lacks organization poor customer service doesn’t care lacks communication No call back no documentation provided On service provided More

by Jorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cale Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2026

Everyone was friendly and professional. Brad, the service advisor was prompt and called me at the time he said he would to update me on the status of my vehicle. When picking up my vehicle, More

by MHCJOHNSON12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad in Service
Jun 11, 2026 -

Elk Grove Ford responded

It’s fantastic to hear our team treated you with friendliness and professionalism, and that our service advisor reached out promptly at the promised time. We’re glad the pick-up process was smooth and efficient too. Thank you for trusting us with service on your Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 10, 2026

Great service managers. Follow up and communication is terrific. Explaining issue and way to repair has been wonderful. More

by RKIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Jun 10, 2026 -

Elk Grove Ford responded

We’re thrilled our service managers offered clear explanations for your Ford Expedition EL and kept you updated throughout the process. Hearing that our follow-up and communication stood out means a lot to us. We appreciate you sharing your experience and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com