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Elk Grove Ford

Elk Grove, CA

4.4
2,389 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 2,389 reviews

September 24, 2026

I felt like my satisfaction was important to him. Give James Cruz a raise please. More

by kaminski9455
Recommend Dealer
Yes
Employees Worked With
James Cruz.
Sep 24, 2026 -

Elk Grove Ford responded

We’re happy to hear you felt valued throughout your Ford F-150 service. Your kind words about our service advisor mean a lot to our team. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 23, 2026

Doug did a great job with our vehicle. I would recommend Elk Grove Ford for service. More

by Bdongelmans4d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug
Sep 23, 2026 -

Elk Grove Ford responded

Your Lincoln Navigator is in great hands. Knowing that you’d recommend our service department means a lot to us. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 19, 2026

Clear communication. Took care of my needs without upselling me on service. Pulsing brake issue was resolved. More

by BADMCCURDY10
Recommend Dealer
Yes
Employees Worked With
Saul
Sep 19, 2026 -

Elk Grove Ford responded

Clear communication and honest recommendations are at the heart of how our service department operates, and we’re pleased we could resolve the pulsing brake issue on your Ford without any upsells. Your five-star rating means a lot to our team. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 19, 2026

Very easy process explained everything I asked about. Nice hours quick service in and out fast More

by chrisblues70
Recommend Dealer
Yes
Employees Worked With
Andrew in quick service excellent rep ??
Sep 19, 2026 -

Elk Grove Ford responded

Thanks for the five-star rating and for noting our convenient hours and fast, clear service. Knowing that the service on your Ford F-150 was straightforward and efficient is rewarding. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 16, 2026

I needed Tires and I had gone to several other entities looking for the best deal, and it was no contest, Ford beat the competition hands down! Saving me both time and money! Big ups! More

by CEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Both Shay and Saul were outstanding! They work in the Quick Lane department.
Sep 16, 2026 -

Elk Grove Ford responded

Knowing we could save you both time and money on tire service for your F-150 means a lot to our service department. Your five-star rating and positive feedback are greatly appreciated. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 15, 2026

From my first contact with Service Dept. and then referral to the Parts Dept. for ordering the part and back to Service Dept. to schedule service was seemless. Everything went smoothly and m More

by cfellersen
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 16, 2026 -

Elk Grove Ford responded

We’re glad the service process felt effortless from ordering your part through scheduling and completing service on your Ford Explorer. Hearing that your Explorer was ready three hours earlier than expected means a lot to our service team. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 15, 2026

Good. I scheduled a recall visit and they called back to instead come to the house to save me time. More

by FJNROBE
Recommend Dealer
Yes
Employees Worked With
A technician came to my house
Sep 15, 2026 -

Elk Grove Ford responded

Hearing that coming to your home for the recall saved you time means a lot to our service team. It was our pleasure to service your Ford F-150 at home. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 15, 2026

Very bad experience i left my car for oil and 1 part change they didn't call me to pickup your car I call them and left masage after no answer after 12 day visit dealership they said your car is ready t More

by inderjitnijjar16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cale Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
Sep 26, 2026 -

Elk Grove Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 13, 2026

It was somewhat mixed. I scheduled for shocks and brakes. Correct shocks were not available. Rear brakes were done after mechanic said front brakes were in good shape (appr More

by BANDAVID
Recommend Dealer
Yes
Employees Worked With
James
Sep 23, 2026 -

Elk Grove Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 13, 2026

Easy service and shuttle is convenient. Shuttle driver is great. No I have no more to say More

by ADJORDJE
Recommend Dealer
Yes
Employees Worked With
Tony in Fleet
Sep 14, 2026 -

Elk Grove Ford responded

Your note about our convenient shuttle and its great driver is appreciated. Knowing the service on your Ford F-350 was easy means a lot to our service team. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com