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Elk Grove Ford
Elk Grove, CA
2,237 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas
Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more.
Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
The Journey to Your Next Car, Truck or SUV Starts Today
Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 2,237 reviews
Verified Customer
June 16, 2026
I went into the dealership for a flat tire repair. After having the flat tire looked at it was determined that the flat tire needed to be replaced. The other three tires on the vehicle also needed to After having the flat tire looked at it was determined that the flat tire needed to be replaced. The other three tires on the vehicle also needed to be replaced. The dealership also inspected the brakes and found that the front brakes needed to be replaced. I experienced three items with the work on my Transit that troubled me and also my wife. 1) After leaving the dealership I discovered that a valve cap was left off of one of the tires. So we went back to the dealership to have one installed. 2) I was notified by James Cruz that my vehicle was done. I told him that I needed a ride to the dealership, he said he would take care of it, I waited 1 1/2 hours for my ride, and then contacted James Cruz. He didn't know what happened but he would find out and get the shuttle to me. 1/2 hour later the shuttle arrived, the shuttle driver said that he handed a slip of paper from James. the driver said that he was looking for me at the dealership and could not find me. 3) The next day I went to drive the vehicle and I discovered that the spare tire that was installed (by AAA) because of the flat tire and was removed from the vehicle so the new tire could be installed was put into my vehicle in the back seat and not put back under the vehicle where it belongs. I called the dealership to talk to James Cruz, he was not at work so I talked to Sean (spelling) and explained the issue to him. We decided on the next week on Monday that I would bring the car in at 7 am and that Sean would take care of it and he didn't know why the tech put the tire inside of the vehicle and not under the car where it belongs. So, I arrived at the dealership on Monday before 7 am. The counter staff said that Sean didn't start work until 11 am. but that they would take care of the tire. I wait almost 1 1/2 hours again. very disappointing. My wife and are hoping (worried) that everything is OK with the new brakes that were installed that they didn't forget to do something correctly. More
by MARCVERLE
Employees Worked With
James Cruz Quick Lane, Sean (spelling)
June 14, 2026
I checked in for my service appointment and was waiting for 35 minutes before being seen by the advisor. There were only 2 other people in the waiting room. I’ve previously gone to this dealership for for 35 minutes before being seen by the advisor. There were only 2 other people in the waiting room. I’ve previously gone to this dealership for oil changes and the prices, already higher compared to other dealerships, keep going up. And there’s no free car wash at the end anymore. Perhaps it’s time to find a new place to get my Ford serviced More
by BatterBetter
Employees Worked With
N/a
