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Elk Grove Ford

Elk Grove, CA

Overview
Employees
Reviews
4.4
1,608 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
Contact Dealership

9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 1,608 reviews

December 05, 2025

They were friendly clear on what I wanted and made recommendations but didn't pressure me More

by focusupintl
Recommend Dealer
Yes
Employees Worked With
James
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Dec 05, 2025 -

Elk Grove Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Elk Grove Ford. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 05, 2025

Service was easily scheduled with prompt and efficient drop off. Updates were provided as needed, with photo depictions of new findings, and the work was completed promptly. I appreciated that I went i More

by BANDAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Cruz
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Dec 05, 2025 -

Elk Grove Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 05, 2025

Amazing service advisor and overall service. He was really customer oriented and I trusted that my truck was taken care of. More

by Daniell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Cruz
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Dec 05, 2025 -

Elk Grove Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 04, 2025

Awesome service. Clear communication and they went above and beyond to make sure I was happy with the service More

by rbbp104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2025 -

Elk Grove Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 04, 2025

My purchase was a cash sale so my contact was about as short and minimal as you can get. With this said. Tony, John, Erin were all very professional super helpful, and very friendly. More

by DPANSCIK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony, John
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Dec 04, 2025 -

Elk Grove Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 03, 2025

Toni Ferris in fleet service. habdles business very professional and knowledgeable elk grove Ford #1 More

by 911GLOBAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tini Ferris
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Dec 04, 2025 -

Elk Grove Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 03, 2025

Good Convenient Punctual Courteous Convenient Punctual CourteousConvenient Punctual CourteousConvenient Punctual CourteousConvenient Punctual CourteousConvenient Punctual Courteous More

by EG9089
Recommend Dealer
Yes
Employees Worked With
Igk
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Dec 04, 2025 -

Elk Grove Ford responded

Thanks for sharing your thoughts about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 03, 2025

Elk Grove has been good. Very friendly people. Good people. I will take my Mustang back. More

by AVEDISCOPS
Recommend Dealer
Yes
Employees Worked With
Priscilla at the oil change lane.
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Dec 04, 2025 -

Elk Grove Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 02, 2025

Didn't return calls. Took 7 work days to repair a 3 day brake repair; or did it? No service reps or cashier available. Operator juggled me around and connected me with 3 More

by GBWILBER
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Cale Wood
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Operator
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Dec 06, 2025 -

Elk Grove Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 01, 2025

Friendly and detailed advisors and services. Great, good, thanks that it was free because you screwed up the last time I was there. More

by spursfansac
Recommend Dealer
Yes
Employees Worked With
5
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Dec 02, 2025 -

Elk Grove Ford responded

Thank you for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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