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Elk Grove Ford

Elk Grove, CA

4.4
2,428 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 2,428 reviews

October 28, 2026

great! nothing more need be said. saul delivered Professional Service saul did his job extremely well! More

by Michaeldauterive
Recommend Dealer
Yes
Employees Worked With
saul
Oct 28, 2026 -

Elk Grove Ford responded

Knowing our team handled the service on your Ford so well is rewarding. Thank you for the five-star rating! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 28, 2026

Saul provided great customer service/interaction. He took interest in discussing the work that was being performed and then made the time to answer my questions as to other work I was thinking/plann More

by GARY-MATTSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Reyes Gutierrez
Oct 28, 2026 -

Elk Grove Ford responded

We're pleased our service team took the time to discuss the work on your Ford Fusion and answer your questions about future service. Your recognition of that personal attention means a lot to us. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 27, 2026

The service was completed in a timely manner. All my questions and concerns were adequately addressed. After waiting in the lounge for couple of hours I wanted to prepare myself a cup of coffee u More

by M
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2026 -

Elk Grove Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 27, 2026

Paid $2,000 for an APIM module to fix a rear camera problem. Did not fix.8 days with no communication! Not Happy! Poor customer service! More

by DGC22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ranjel, Service Manager.
Nov 01, 2026 -

Elk Grove Ford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 25, 2026

been going to Elk Grove Ford for many many years. I like it. It's a little different now that corporate owns it. More

by HELENTARASCO
Recommend Dealer
Yes
Employees Worked With
Jay was the person I was dealing with about the back door of my Explorer, but Johnny in the leasing department, who has been helping me for years, helped me out with a car to use for a short while- less than a day. Thank you to Johnny! Good work, Jay!
Oct 25, 2026 -

Elk Grove Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 23, 2026

Good communication , friendly Contacted warranty company timely and took care of all of my concerns. Had it washed at the end too before I picked it up. Good communication. Responded quickly when I called o More

by jebert386
Recommend Dealer
Yes
Employees Worked With
Brad W
Oct 23, 2026 -

Elk Grove Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 23, 2026

Friendly, approachable and helpful. I have always had great service Great customer service and a great team/staff More

by rayvhernandez
Recommend Dealer
Yes
Employees Worked With
I believe his name is Andrew Hayley
Oct 23, 2026 -

Elk Grove Ford responded

Thank you for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 21, 2026

Brought in vehicle at designated time and was told approximately how long the service would be, so I waited....My vehicle was done as they said in the psrticular time ..This was great as I live out More

by xz2015tow
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. BRADLEY
Oct 21, 2026 -

Elk Grove Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 20, 2026

Never keep me informed regarding to their issue with their compressor and I drop my truck at 7am and didn't get back after 12pm. More

by Mjnito4
Recommend Dealer
No
Employees Worked With
Fast lube
Oct 24, 2026 -

Elk Grove Ford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

October 17, 2026

The service was good but the service advisor was not responsive to my calls/tests. More

by yanyi.djamba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not directly
Oct 20, 2026 -

Elk Grove Ford responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com