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Elk Grove Ford
Elk Grove, CA
2,164 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas
Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more.
Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
The Journey to Your Next Car, Truck or SUV Starts Today
Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 2,164 reviews
Verified Customer
May 19, 2026
The front desk service advisor was very friendly and communicated clearly throughout the process, which I appreciated. However, the actual service work did not fully address everything I brought my truc communicated clearly throughout the process, which I appreciated. However, the actual service work did not fully address everything I brought my truck in for. I specifically asked for my muffler to be tightened because it was rattling. The first time I mentioned it, it appears it was completely overlooked. After I followed up again the day before pickup, I was told they couldn’t find anything wrong. However, I am confident the muffler is loose because the rattling stops when I put pressure on it with my foot. At this point, I’m suspicious the issue may have simply been forgotten again and never properly addressed. I also had to personally provide the parts needed for the repair, which was frustrating after already bringing the truck in for service. On the positive side, they did fix the engine issue once the parts were available. Overall, my experience was average. The customer service from the advisor was good, but the mechanical/service side felt rushed or lacking attention to detail. More
by tech
Employees Worked With
Other Employees :
I don’t think Cale Wood helped me at all. I think her name was like Emma or something or maybe Alicia
May 16, 2026
Quick and honest The team looked out for me, they didn't try to sell me repairs that didn't need to be done and pointed out repairs i knew i needed. try to sell me repairs that didn't need to be done and pointed out repairs i knew i needed. More
by pereda.isaac
Employees Worked With
Brad
May 15, 2026
Communication was horrible. The service writer was hard to get a hold of and didn't relay information in a timely manor. My service should have only taken 3-4 hours with the app The service writer was hard to get a hold of and didn't relay information in a timely manor. My service should have only taken 3-4 hours with the appointment. I waited 3 days! Absolutely ridiculous. The original intake was incorrect and caused a chain reaction of unnecessary waiting and confusion. More
by Mrs.Reinaguzman
Employees Worked With
Elizabeth and others
May 14, 2026
So far I've been very happy with the truck I noticed one little problem yesterday while driving it and I'm trying to get it solved with the dealership. little problem yesterday while driving it and I'm trying to get it solved with the dealership. More
by marc.pittman99
May 14, 2026
This beautiful 2022 Ford Explorer ST has a suspension issue that is significantly affecting ride comfort. It is a real bummer that after it got escalated to Priscilla, the issue persists. The car has 31, issue that is significantly affecting ride comfort. It is a real bummer that after it got escalated to Priscilla, the issue persists. The car has 31,740 miles. More
by TROY61
Employees Worked With
Priscilla (Service Department Manager)
