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Elk Grove Ford

Elk Grove, CA

4.4
2,134 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 2,134 reviews

April 27, 2026

Relatively easy with low stress and I got what I wanted. My transaction was handled quickly and professionally. More

by MALANW
Recommend Dealer
Yes
Apr 27, 2026 -

Elk Grove Ford responded

Thank you for choosing us for your new Ford F-250 and sharing your feedback. We’re pleased the process was smooth, quick, and stress-free, and that you walked away with exactly what you wanted. If there’s anything else we can help with, please let us know. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 27, 2026

It was a great experience they did. It would take to get the deal done. They had no problem staying late after closing to listen to what kind of vehicle we're looking for and by the nex More

by thomasmedellin
Recommend Dealer
Yes
Employees Worked With
Stephen Sanchez
Apr 27, 2026 -

Elk Grove Ford responded

Thank you for sharing your positive experience with our Ford team as you purchased a new F-150. We’re glad our staff stayed late to understand your needs and located the exact truck by the next day. Enjoy every mile in your F-150 and let us know if we can help again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Apr 28, 2026 -

thomasmedellin responded

Cale I can’t express enough how much I appreciate Tony and Stephen. They did a very good job. They’re great representative Of Elk Grove Ford and if it wasn’t for Stephen and his get her done attitude, we would not have bought a truck from there. It was his attitude that made us want to come back the next day when he made a promise to get the truck that we were looking for he’s a great employee and I would gladly buy another vehicle from elk Grove Ford. Have a great day.

April 27, 2026

Bad service , to much waiting time for small repairs , bad customer service , they told me they have all the parts for my repairs and they call me at 4:30 pm saying we have to reschedule to do the rest of More

by Raulescareno2514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cale Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Elk Grove Ford responded

Hello Raul: We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 01, 2026 -

Elk Grove Ford responded

Hello Raul: We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 27, 2026

The problem was diagnosed, parts ordered, repaired, tested, more parts were ordered fixed and I'm happy More

by RANDYBARANEK
Recommend Dealer
Yes
Employees Worked With
Tony Ferris
Apr 27, 2026 -

Elk Grove Ford responded

Thank you for sharing your experience with our Ford F-350 service. We’re glad our team could accurately diagnose the issue, order and install the necessary parts, and confirm everything is back in working order. We look forward to servicing your truck again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 27, 2026

Jiffy and clear. Staff was friendly. Options were offered with clear cost. Everything was well explained and as expected. More

by terrence.put
Recommend Dealer
Yes
Apr 27, 2026 -

Elk Grove Ford responded

It’s great to hear that your Ford Focus service was quick and transparent. We’re pleased the team offered clear options and explained everything as expected. Thank you for choosing us for your service needs. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 26, 2026

Took care of all my concerns in a timely manner Shane a professional service advisor More

by RICHARDAGUILAR08
Recommend Dealer
Yes
Employees Worked With
Shane
Apr 27, 2026 -

Elk Grove Ford responded

Thank you for sharing your experience. We’re glad our service team addressed your Ford F-150 concerns promptly and demonstrated professionalism. We appreciate your five-star review and look forward to serving you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 26, 2026

I did already. This is the 3rd time. Get your IT together. As much as I liked my experience I dislike your constant contact on 'how was your experience ' More

by JOERHODESJR
Recommend Dealer
Yes
Employees Worked With
Saul
Apr 28, 2026 -

Elk Grove Ford responded

Thanks for sharing your thoughts about your experience. We appreciate your business, Joe, and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 26, 2026

I would like to know why will you bring in a vehicle for recalls and their recall calls to replace such part or Repair? They don’t do nothing they tell you we check it and it’s find. And the problem is stil More

by Serafinolaguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2026 -

Elk Grove Ford responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 26, 2026

The the manager was OK, but they couldn't fix the problem Good service just couldn't fix the problem I paid for More

by Richard_hunt916
Recommend Dealer
No
Employees Worked With
Ford truck department they couldn't fix the problem I paid for
Apr 30, 2026 -

Elk Grove Ford responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Richard, feel free to contact us at your convenience. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Apr 30, 2026 -

Elk Grove Ford responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Richard, feel free to contact us at your convenience. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 26, 2026

Getting to a customer service person on the phone was challenging, but the mechanic who came out was great. More

by Ptyson5
Recommend Dealer
Yes
Apr 27, 2026 -

Elk Grove Ford responded

Thank you for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com