Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Elk Grove Ford

Elk Grove, CA

Overview
Employees
Reviews
4.4
2,319 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
Contact Dealership

9645 Auto Center Dr

Elk Grove, CA

95757

Directions

By Type

Showing 2,319 reviews

July 23, 2026

Service was fine. I was using your concier service to have vehicle brought to house when done. I don't know who dropped the ball but I was not called or texted that it More

by THUMPERRABBITRX73
Recommend Dealer
No
Report | Print
Jul 29, 2026 -

Elk Grove Ford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 23, 2026

Elk Grove Ford is close to my home. They were able to get me in on a busy day right before my trip. I appreciate their effort. More

by markday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Someone
Report | Print
Jul 23, 2026 -

Elk Grove Ford responded

Thank you for sharing your experience. We’re glad our proximity was convenient and that we could fit your F-150 in before your trip despite a busy day. We appreciate you choosing us for your Ford service and look forward to helping you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 23, 2026

Dealership found warranty issue during routine maintenance service. Courteous service, arranged rental while my vehicle was being repaired. Appreciate being kept informed during repairs. More

by KATSEED3
Recommend Dealer
Yes
Employees Worked With
Brad Weinrick
Report | Print
Jul 23, 2026 -

Elk Grove Ford responded

It’s wonderful our team identified the warranty issue and arranged a courtesy rental for you. We’re glad you felt informed and experienced courteous attention during your Ford’s maintenance. Thank you for the five-star rating. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 21, 2026

I was helped by James Cruz and was very, very pleased. James notified me as soon as my vehicle was done. Excellent service! More

by DFNDZ
Recommend Dealer
Yes
Employees Worked With
Yes
Report | Print
Jul 21, 2026 -

Elk Grove Ford responded

Great to hear your Ford Escape was ready promptly and you received timely notifications throughout the process. We’re pleased to have delivered excellent service and look forward to assisting you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 21, 2026

Thank you James. Notified me in last time, then it was supposed to be. James called me to inform me my car was ready. More

by DFNDZ
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jul 21, 2026 -

Elk Grove Ford responded

It’s great to hear our team kept you updated and had your Ford Escape ready on time. Thank you for the five-star rating and for trusting us with your service. We look forward to helping you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 19, 2026

The dealership decision to surcharge credit card payment is extremely poor business practice. I will rethink bringing my business back because of the surcharge. More

by BREWSKII
Recommend Dealer
No
Employees Worked With
Lizzie
Report | Print
Jul 23, 2026 -

Elk Grove Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Please don't hesitate to reach out to us directly to discuss this matter. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 19, 2026

Communication was good. They couldn't deliver my vehicle to my house because your valet department doesn't stay open late enough. They had to use the "big battery machine" t More

by ST-Zooming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
shea
Report | Print
Jul 20, 2026 -

Elk Grove Ford responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 19, 2026

Always positive Great customer service and I like we can get a ride home and to pick up the car More

by LISAKGEE
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
Jul 19, 2026 -

Elk Grove Ford responded

We appreciate your five star review. It’s fantastic to know our team’s customer service and shuttle service made getting to and from your Ford Explorer service appointment more convenient. We look forward to assisting you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 18, 2026

John was very helpful and knowledgeable. He listened to me and my needs and found me the perfect truck. I am very happy with my experience at Elk Grove Ford. 5-stars! More

by CBASTIAN314
Recommend Dealer
Yes
Employees Worked With
John Paull
Report | Print
Jul 18, 2026 -

Elk Grove Ford responded

Thank you for the five-star rating. We’re glad our team listened to your needs and helped you find the perfect Ford truck. We look forward to assisting you again whenever you need. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 17, 2026

I got waited on write away and had excellent service and help. All questions answered. More

by PARWMR67
Recommend Dealer
Yes
Employees Worked With
Andrew Hayley
Report | Print
Jul 17, 2026 -

Elk Grove Ford responded

We’re pleased you received prompt attention and helpful service. It’s great that all your questions were addressed. Thank you for trusting us with your Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

1
2
3
...
232