Elk Grove Ford
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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I had no experience with the dealership. I only worked with your service folks. There was no reception or cashier to greet me. I had to wait for someone to pay attention and eventually track I only worked with your service folks. There was no reception or cashier to greet me. I had to wait for someone to pay attention and eventually tracked down someone in parts to help me get connected with Service writer. Overall, my experience with Bradley and your service were excellent. Your dealership lacked greatly in your ability to handle customers, and that caused aggravation for multiple people besides myself. More
Gave me the wrong service procedure to fix my car even though I told him what service I wanted. That procedure would have cost me 200 dollars more and was incorrect for my car. though I told him what service I wanted. That procedure would have cost me 200 dollars more and was incorrect for my car. More
The dealership contacted me. That was an A+ experience. They offered a mobile tech which made it very easy for me. That was an A+ experience. They offered a mobile tech which made it very easy for me. More
They said the car never had its 30,000 maintenance yet I have the documentation that says it did. They said they couldn't do the tire rotation as the lug nuts were rounded. This ford service location is the have the documentation that says it did. They said they couldn't do the tire rotation as the lug nuts were rounded. This ford service location is the only place that serviced this vehicle so who rounded off the nuts? More
easy to work with. Steve is very customer oriented and dedicated. I highly recommend visiting Elk Grove Ford if you are in the market. Steve is very customer oriented and dedicated. I highly recommend visiting Elk Grove Ford if you are in the market. More



