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Elk Grove Ford
Elk Grove, CA
853 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas
Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more.
Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
The Journey to Your Next Car, Truck or SUV Starts Today
Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 853 reviews
September 13, 2024
Connie was great. Lizzie was efficient, but getting in late that morning. Whoever the girl was that checked me out acted like rude dry toast. Barking, no eye contact. Lizzie was efficient, but getting in late that morning. Whoever the girl was that checked me out acted like rude dry toast. Barking, no eye contact. Customer service training needed on that one.. I received zero, thank you! Mumbled her responses! Also disappointed I cannot get a quick car wash after service anymore. Otherwise, all 3 latest ford recalls fixed. More
by jewels3171
Verified CustomerEmployees Worked With
Connie, Lizzie, unknown rude girl at check out desk. Sat next to Connie.
September 13, 2024
Ivan Reyes in the Service Dept was very helpful. I would take care of him because he's one of the better folks you've had in the Quick Lane area. I would take care of him because he's one of the better folks you've had in the Quick Lane area. More
by kzanzi
Employees Worked With
Ivan Reyes
September 12, 2024
The person that helped me was awesome, mistakenly I scheduled my oil change in Wednesday it so happened to be the following, He was able to schedule me in. So for that I thank him. Awesome job. scheduled my oil change in Wednesday it so happened to be the following, He was able to schedule me in. So for that I thank him. Awesome job. More
by DAVE
September 12, 2024
They took care of my car needs and made sure to provide a shuttle as well as transportation back to the dealership so I was able to have a nice lunch with my mom who accompanied me. shuttle as well as transportation back to the dealership so I was able to have a nice lunch with my mom who accompanied me. More
by nmcc8290
September 10, 2024
Picked up car after recall fix and same day received notice of another recall in the mail. Disappointing that I have to make another appointment and feel the service department should have caught it whi notice of another recall in the mail. Disappointing that I have to make another appointment and feel the service department should have caught it while my car was there. More
by HAPPYONE315
Employees Worked With
Just the service lady that checked in my car
September 10, 2024
They were unable to solve the problem of the headliner coming loose from weather stripping around the doors on our 2022 maverick after 4 attempts. They had no solutions and could offer no further help. coming loose from weather stripping around the doors on our 2022 maverick after 4 attempts. They had no solutions and could offer no further help. Very unhappy customer. More
by STBICKEL
Employees Worked With
Don’t know names.
