Back

Elk Grove Ford

Elk Grove, CA

4.3
994 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
Contact Dealership

9645 Auto Center Dr

Elk Grove, CA

95757

Directions

By Type

Showing 994 reviews

November 16, 2024

Great service only complaint. We asked for the old battery and did not receive it when car was delivered. I called and spoke to the service agent was told he would hold it. Next More

by MARVASACR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Elk Grove Ford responded

Thank you for your review. We do apologize for not returning your old battery. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 16, 2024

Prompt servic early in the morning. Excellent shuttle service and exceptional driver. Love the service returning my car to my home. More

by ALMYRIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department courteous.
Nov 18, 2024 -

Elk Grove Ford responded

Thank you for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 16, 2024

Nikhil provided excellent service. Elk Grove Ford is always top of the line in service and experience. The prices are competitive and service is timely. More

by MBBESQUIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Elk Grove Ford responded

Thanks for sharing your thoughts about your experience with Nikhil here at Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 15, 2024

Amazing, outstanding, incredible service, the best I’ve ever had. Would recommend 100/10 to friends and family! More

by Dpt1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2024 -

Elk Grove Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 15, 2024

The service was excellent and my pickup was repaired within a reasonable time. Furthermore, when I was in need of transportation back to my residents the Lyft driver showed up within 10 minutes to trans More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2024 -

Elk Grove Ford responded

Thank you, Victor, for sharing your thoughts about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 14, 2024

Great, in and out on time. Brought up a couple of things to watch out for. Good People. More

by DAVE@DAASSOCIATESLLC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fast Lane guy that took care of me.
Nov 16, 2024 -

Elk Grove Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 14, 2024

Service performed promptly. Tony attempted to address another software issue but was not able to change the last auto update that removed the start/stop disable feature. More

by Bob
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Nov 16, 2024 -

Elk Grove Ford responded

Bob, thank you for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We look forward to serving you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 14, 2024

Service rep Took me in early and got me out under estimated time. Friendly service. More

by SECS98752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul
Nov 14, 2024 -

Elk Grove Ford responded

Thanks for sharing about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 12, 2024

They made Scheduling and correcting the multiple recalls for my vehicle such a breeze! Every staff member we interacted with was pleasant, helpful and knowledgeable. 10 outta 10! More

by mrslemus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth, customer service representative
Nov 14, 2024 -

Elk Grove Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 12, 2024

Elk Grove ford never disappoints. Have purchased many cars from them and will continue to do so. More

by Bryon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bhatia
Nov 14, 2024 -

Elk Grove Ford responded

Thanks for sharing about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

...
15
...