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Elk Grove Ford

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
4.3
994 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 994 reviews

November 28, 2024

Nobody notified me that they couldn’t do inspection for recall . I could have been working, instead I was able to have it looked at for transmission leak then told it would be $2500.00 plus the diagnostic$ More

by sicvic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Elk Grove Ford responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 27, 2024

Nice People,good services thanks you guys did a great job see you next time thanks. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro melendez
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Dec 01, 2024 -

Elk Grove Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Alex, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 27, 2024

Each time I go, staff is friendly and attentive. . Thank you see you next time. More

by MARIANO8360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Elk Grove Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 26, 2024

Excellent customer service respectful quick he listened very, very pleased with Elk Grove Ford. Overall, I live in Lodi maybe five minutes from Stockton Ford and they need to come and see how you guys get More

by Reinelda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichal
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Nov 27, 2024 -

Elk Grove Ford responded

Thanks for sharing about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 26, 2024

No appointment. But reception and triage staff, explained that they had the time to reprogram my replacement keyfob. I was there for three hours and got my services More

by byoutful1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda in service
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Nov 27, 2024 -

Elk Grove Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Nov 27, 2024 -

byoutful1 responded

You're welcome.

November 24, 2024

So easy! No wait at Quick Lane when I brought my car. Courteous efficient economical option to give me total peace of mind. THANKS ELK GROVE FORD Service Dep More

by Happy in my Edge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Wood
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Nov 25, 2024 -

Elk Grove Ford responded

Thanks for sharing your thoughts about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 23, 2024

Tony Farris is a great asset to elk grove ford best experience ive had with a dealership service department !!!! More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Elk Grove Ford responded

Thank you, Bill, for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We're glad Tony was able to help, and we hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 23, 2024

Friendly customer service. We got our vehicle back on time. Glad they offer shuttle service home in the area. More

by Rocky
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Capos
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Nov 25, 2024 -

Elk Grove Ford responded

Thank you, Rocky, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 23, 2024

I naught a mini cooper and did not get a key for the roof top rack and was told to buy myself. More

by GOTZNUTZ
Recommend Dealer
Yes
Employees Worked With
Cale Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Elk Grove Ford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 21, 2024

They are the absolute best ! Everyone treats us like family here . We have bought all our company and personal vehicles at Elk Grove ford More

by BREANE Drain Time Plumbing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel, Tony ,
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Nov 22, 2024 -

Elk Grove Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rachel, Tony, and our team met your expectations. Thank you again for choosing Elk Grove Ford. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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