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Elk Grove Ford
Elk Grove, CA
1,292 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas
Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more.
Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
The Journey to Your Next Car, Truck or SUV Starts Today
Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 1,292 reviews
April 27, 2025
I asked for an oil change not the works. Everything was marked good... driver wiper blade making noise and coming apart. Cabin air filter is installed upside-down and is dirty. Everything was marked good... driver wiper blade making noise and coming apart. Cabin air filter is installed upside-down and is dirty. More
by Jefejose
Verified CustomerEmployees Worked With
Crap... I asked for an oil change. Not the works.
April 27, 2025
I had an appointment to have my car checked at 8:15. By 10:15 I hadn't heard anything. I went to find Mike to check the status. He said he was getting an estimate together. An hour later I had to find h By 10:15 I hadn't heard anything. I went to find Mike to check the status. He said he was getting an estimate together. An hour later I had to find him again. He said he would text the estimate to me. Charged me $218 and I left with no estimate. At 3:15 I texted asking the status of the estimate as I still hadn't received any communication. He said he would have it by Monday. UNACCEPTABLE. I WANT A REFUND. More
by Christina.booth78
Employees Worked With
Mike
April 26, 2025
Prompt service. Double checked last service and made recommendations. I don't know the service technician's name that actually performed the work but she did great a Double checked last service and made recommendations. I don't know the service technician's name that actually performed the work but she did great and made notes on things to look at. More
by Bic95843
Employees Worked With
Ali
April 25, 2025
They came to my home to do the recall mechanical repairs to my car. This way I did not have to go to the Ford dealership and wait hours for it to get done to my car. This way I did not have to go to the Ford dealership and wait hours for it to get done More
by KZGLASER
Employees Worked With
I do not know the name of the man who worked on my car
April 25, 2025
I appreciated being greeted by Mustafa when I arrived. He was friendly and explained what would be done and what the cost would be. Eek! I did not expect the level of cost. He was friendly and explained what would be done and what the cost would be. Eek! I did not expect the level of cost. More
by Barb
Employees Worked With
April 25, 2025
Mike was amazing! Quick to respond to my questions and get my car back to me. He was clear on what was wrong and the costs. Thank you Mike for getting us back in the r Quick to respond to my questions and get my car back to me. He was clear on what was wrong and the costs. Thank you Mike for getting us back in the road quickly! More
by TCDRAKE
Employees Worked With
Mike
April 24, 2025
I had an extremely frustrating experience with Mike McKnight due to his poor communication. The only time he reached out was when issues with my car were reported, but otherwise, he was unreachable. I McKnight due to his poor communication. The only time he reached out was when issues with my car were reported, but otherwise, he was unreachable. I called his office multiple times, but his phone number seemed useless. There was no courtesy call or update to inform me whether my car was ready for pickup or being held overnight. This lack of communication forced me to miss a day of work and required me to contact the front office just to get answers, only to learn my car was ready. Mike’s unresponsiveness and lack of professionalism made this a terrible experience. More
by Jaimemolina222
Employees Worked With
Mike Mcknight
