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Elk Grove Ford
Elk Grove, CA
994 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas
Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more.
Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
The Journey to Your Next Car, Truck or SUV Starts Today
Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 994 reviews
Verified Customer
December 13, 2024
Poor service my 8am appointment for installing driver side shock and replace lug nuts on all four tires. The work could not be done, rescheduled for the next day. They replaced the shock but not the lugs side shock and replace lug nuts on all four tires. The work could not be done, rescheduled for the next day. They replaced the shock but not the lugs, told me to go to AutoZone because it would be cheaper and if they did the work I would have to have them replaced again anyway. I insisted they do the work ,was charged $163.12. poor service. I've never received a courtesy car wash and they don't use paper mats or seat covers to protect the car. More
by dbddiva
December 13, 2024
After bringing in my truck for a 7:30am appointment I waited until 4:00pm for the work to be done. Once started the work was completed by 5:00pm. I’m not sure why the wait but it was needless to say it waited until 4:00pm for the work to be done. Once started the work was completed by 5:00pm. I’m not sure why the wait but it was needless to say it was frustrating to wait for over 8 hours just to have the work start. More
by DACRACOT
Employees Worked With
Ziyad Khan
December 11, 2024
Mike was good, but the service took all day and is expensive. I spent a lot of money with Elk Grove Ford. Should be less for a glorified oil Chang. expensive. I spent a lot of money with Elk Grove Ford. Should be less for a glorified oil Chang. More
by tomedwards396
Employees Worked With
Mike
December 11, 2024
Pleasant and efficient staff. All requested work done properly and within expected time frame. Will recommend you to anyone needing services. All requested work done properly and within expected time frame. Will recommend you to anyone needing services. More
by Robert
Employees Worked With
Unknown
December 10, 2024
The EG Ford Service Department seems very disorganized starting with making an appointment online, moving to incomplete descriptions of services to be performed right up to arranging customer pick ups and starting with making an appointment online, moving to incomplete descriptions of services to be performed right up to arranging customer pick ups and drop offs during service. The whole experience was a fiasco! More
by corona100
Employees Worked With
Jason
