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Elk Grove Ford

Elk Grove, CA

4.4
1,532 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 1,532 reviews

November 03, 2025

Everything was great for my service appointment. My car was completed sooner than I thought it might be. More

by Dfr056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy
Nov 03, 2025 -

Elk Grove Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 03, 2025

People were nice but the prices are way too expensive. 190 dollars for an oil change is ridiculous More

by DARRELLSHULL
Recommend Dealer
No
Employees Worked With
It's not the people it's the prices
November 03, 2025

The service center at Elk Grove ford was amazing. They kept me informed for everything that was going on with my car and got my car completed before they said it would be done. Michael is great at hi More

by Cperry970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, in the service department
Nov 03, 2025 -

Elk Grove Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 03, 2025

James told me when the car would be ready and he was right. He also looked to see if some of the repairs were under warranty and they were. He was great! More

by DANELLIOTT101
Recommend Dealer
Yes
Employees Worked With
James
Nov 03, 2025 -

DANELLIOTT101 responded

James was fabulous

Nov 04, 2025 -

Elk Grove Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 02, 2025

On-time quick service. Vehicle was ready in the timeframe given. Easy communication and friendly staff More

by chefkbrewer
Recommend Dealer
Yes
Nov 03, 2025 -

Elk Grove Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 02, 2025

Service was quick, Service Adviser was friendly and knowledgeable, he made aure I understood all the codes that registered with my vehicle and kept me updated on the progress. More

by avlincoln78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2025 -

Elk Grove Ford responded

Thanks for sharing your thoughts about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 02, 2025

Got the work done fast but wish they would of called me back to get my car picked up instead I had to call them which seems to happen all the time when I go to ELK Grove Ford More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with him so how can I rate him
Nov 03, 2025 -

Elk Grove Ford responded

Thank you for your business and this review, Frank. Customer satisfaction is our top priority, and we appreciate your candid feedback. If there is anything we can assist you with in the future, please let us know. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 02, 2025

it was alright but it did tame a bit to much to get helped when i arrived More

by MIGUELFRIAS7
Recommend Dealer
No
Employees Worked With
Cale Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2025

It was very thorough and professional as always I highly recommend elk Grove Ford for all your service needs More

by RROGERS15
Recommend Dealer
Yes
Employees Worked With
Service manager
Nov 01, 2025 -

Elk Grove Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 01, 2025

Good follow through on scheduling recall appointment once parts arrived. Connie and shuttle driver provided excellent customer service More

by JLHATTON67
Recommend Dealer
Yes
Employees Worked With
Connie
Nov 01, 2025 -

Elk Grove Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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