Elite Nissan

Perfect The people at the Nissan of Bergenfield are friendly & accommodating. The epitome of great customer service. My vehicle is always in good hands with t The people at the Nissan of Bergenfield are friendly & accommodating. The epitome of great customer service. My vehicle is always in good hands with them! More

Double check the work I have been coming to them for a couple of years. Service is excellent, polite and fast. Only thing, double check the work done. Some things include I have been coming to them for a couple of years. Service is excellent, polite and fast. Only thing, double check the work done. Some things included on the bill were not done, some things things that were done I asked not to be done (those were not billed though). On my previous visit I had to return 3 times for them to get it right. Prices are average but good for a dealer service department. More

Experience My car was serviced @ this location & found all of your workers were very courteous and very professional. They had a very good work ethic. They wer My car was serviced @ this location & found all of your workers were very courteous and very professional. They had a very good work ethic. They were very timely and I would definitely recommend this location and would assure you that I would visit there again, if I should need service again. I am a repeat customer and will continue to visit your specific location. I feel that Mr. Katsigeorgis went above and beyond in assisting me. If I had more to say about my visit, I would suggest you call "Corporate" and suggest that Mr. K get a raise or bonus of some sort. He deserves it. You just don't find people with that work ethic any more! Thank YOU.. More

Wonderful very professional Very professional experience good job excellent sales I would recommend elite Nissan with my eyes close Benny rodriguez and mr Roland very nice sales Very professional experience good job excellent sales I would recommend elite Nissan with my eyes close Benny rodriguez and mr Roland very nice sales person they explain everything u pick the car u like thank you so much . More

very nice no pressure they gave me the deal I wanted. - had car ready for me - took me through all the details. very nice sales mgr/xxI person and salespeople they gave me the deal I wanted. - had car ready for me - took me through all the details. very nice sales mgr/xxI person and salespeople More

Great Experience The staff are very kind. Reasonable prices and you get all the information you need. My car had a recall and needed some extra service which was done The staff are very kind. Reasonable prices and you get all the information you need. My car had a recall and needed some extra service which was done free of charge. I got a polite explanation about the process. The whole thing took about two hours. More

Excellent experience. Very knowledgeable and informative . Mario was very helpful explaining everything to us and showing us all the new features in the new Rogue compared Very knowledgeable and informative . Mario was very helpful explaining everything to us and showing us all the new features in the new Rogue compared to our old Rogue, such as blue tooth and reverse camera. Thanks to Mario that is why we bought new car. More

Excellent Customer Experience Service from start to finish was excellent. Provided an expectation of completion and kept you informed along the way. Pleasant and courteous employee Service from start to finish was excellent. Provided an expectation of completion and kept you informed along the way. Pleasant and courteous employees in person and by phone. Excellent follow up. More

This is an ongoing issue I am at my wits end with this service call. The car is now back in the dealership for over a week with no end in site. Waiting on parts that alleged I am at my wits end with this service call. The car is now back in the dealership for over a week with no end in site. Waiting on parts that allegedly can't be tracked, a mirror in a box that has not been fixed (even though there was nothing wrong with it when it got there). The service man is very friendly but unable to give me any information on the repair of my car. Last time I saw my vehicle it was leaking water and smelled of mold (which they said they can't do anything about.) NICE.... a new vehicle that leaks, no tracking on a replacement headliner, a broken mirror and a nice musty smell to replace the new car smell. LOOSING FAITH QUICKLY especially when they keep telling me I did something to the mirror. Funny how the report on the original document never mentioned mirror but did state that their was a clunking in the door. Not true and NOT trust worthy! More

Went elsewhere Im a taxi driver and i made a series of questions before arriving to dealership to ensure i did not waste a trip. i was assured they could handle the Im a taxi driver and i made a series of questions before arriving to dealership to ensure i did not waste a trip. i was assured they could handle the paperwork for taxis but after arriving i find out that its actually impossible for them to handle. i then put a deposit down to hold the vehicle while i sort the paperwork myself. here i go with paperwork in hand while the idiots forget to sign their portion of the paperwork. i call them but they have troubles in the office and decide ignoring my calls is better then keeping me informed. after getting it all sorted and returning to the dealership they inform me the price went up because the incentives had expired. nvm the 1k down or the fact i couldve just bought the vehicle before. forget calling the buyer and keeping him informed once again. to top it off the manager was a useless tool unable to do anything without the other manager who is on vacation but will likely call next morning (horrible liar) i could go on but long and short of the rest of this story is i got another promise followed by another lie upon returning which happened to raise the price of the vehicle.) i went to another dealer. More