Back

Ed Morse Chevrolet Buick GMC - Service Center

Muscatine, IA

4.6
379 Reviews

379 Reviews of Ed Morse Chevrolet Buick GMC - Service Center

Sort by
April 19, 2024

Again, had a pleasant experience. Charles is very good to work with. Was a little disappointed that the air conditioning problem couldn’t be looked at-was only there for an oil chan More

by W.DEVORE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Ed Morse Chevrolet Buick GMC responded

We are very sorry to hear that you feel your needs were not met during your recent visit with us. Your feedback will be reviewed with our team, and we would like to address any concerns you may still have. Feel free to contact us if you'd like to discuss this further. Sincerely, The Ed Morse Chevy Buick GMC Team

April 19, 2024

Excellent customer service. Great technicians work. I completely trust this dealership and their employees...we'll done More

by ROBERTALLBEE1160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

April 19, 2024

I come back because I always have a good experience with the service department. They pick up my car and drop it off when done, makes it quite easy on my hectic daytime schedule. Charles kept me up to date More

by SEAN.DANIELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Ed Morse Chevrolet Buick GMC responded

Sean, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Ed Morse Chevy Buick GMC Team

April 18, 2024

Ed Morse technicians are very skilled and helpful. They follow through and make sure the repairs are done right. More

by JRJ13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Ed Morse Chevy Buick GMC Team

April 18, 2024

I worked with service to get the right tires for my Acadia and they nailed it. I have never been let down by Rob the service director and his crew. Thank you. More

by WMHILGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Rob was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Ed Morse Chevy Buick GMC Team

April 17, 2024

They were very kind and helpful; I sincerely appreciated that they didn't try to create or insist I fix unnecessary repairs compared to other places I have been. More

by jonathan.cox.365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much, Jonathan, for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ed Morse Chevy Buick GMC Team

April 17, 2024

I always have great customer service with every visit. They get me in and out very fast and do an excellent job on inspection. More

by kirkh
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Ed Morse Chevrolet Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Ed Morse Chevy Buick GMC Team

April 16, 2024

Excellent service with the team at this location, local feel and aware of my preferences and needs. More

by CAROL.REYNOLDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Ed Morse Chevrolet Buick GMC responded

We really appreciate your feedback, Carol. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Ed Morse Chevy Buick GMC Team

April 12, 2024

Although repairs were not able to be completed at this visit, Elizabeth kept me informed, had answers to my questions and has my appointment st up for when the part does arrive. More

by JLJHNSTN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were kept informed and had answers to your questions. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Ed Morse Chevy Buick GMC Team

April 11, 2024

I always have great customer service with every visit. They get me in and very fast and do an excellent job on inspection. More

by kirkh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Reinsager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Ed Morse Chevy Buick GMC Team

...
6
...